Everything is Different and Everything is The Same (AMA)
16Hey there. Friendly neighborhood @chadp here.
We’ve seen some comments and heard some questions about what’s been going on in Mediocre Customer Service with folks leaving and new folks coming on, and we haven’t really done anything exciting on Fridays for a while, so I thought we’d take a minute and open things up a bit.
The CS team is still rocking and rolling and putting out fires and doing a ton of work just as always. We’re just doing it with some fresh faces. So now is your chance to Ask Us Anything!
Let me introduce (re-introduce?) your current roster of CS players. Say hello to @woodhouse, @thumperchick, and @thomasf! Oh and me I guess. We’ve also got @thebigkahuna helping us out for the Summer! I guess if they want to formally introduce themselves they can later. But that’s the team. Go Team!
So now’s your chance. Ask us anything. What do you want to know about Mediocre, about what we’re doing, about food, movie reviews, or just life in general…
We’ll be around for a bit, so make it count!
- 39 comments, 194 replies
- Comment
So, it’s been nine minutes since I emailed customer service and I haven’t received an answer. What are you guys doing? Napping?
@Barney We’re talking about pokemon.
@Barney Not napping. Just AMAing.
@Thumperchick @Barney
This is a truthful answer.
@Thumperchick @ChadP @woodhouse Well… I guess that explains everything.
@woodhouse Thank you. I think a 15 minute response time might be a new record. Kudos!
Edit: Even though it really wasn’t an answer I wanted
@Thumperchick @chadp @woodhpuse
Why do people insist on calling it ‘Pokemon’ when there’s a thingy by the ‘e’?
(Pokémon)
@PlacidPenguin I think that’s what they were discussing.
@PlacidPenguin because I’m too busy to find the proper punctuation mark.
@PlacidPenguin
Pssst
It’s spelled @woodhouse.
@Thumperchick on a pc it’s alt+ 130
é iPhone is easier. Hold the lowercase e it’ll show up as a choice.
@sohmageek @Thumperchick on a mac, it’s option+e, then e. Option+e then i would be í and option+e and then o would be ó. Magic!
@PlacidPenguin If you call it pokeyman it really pissesoff your kids.
Which beer should be paired with beef tacos?
@daveinwarsh I’m usually going Pacifico or Sol with tacos.
@daveinwarsh Modelo of any variety will also be an excellent choice.
@ChadP Thank you.
I see this will be an extremely valuable resource everyone can utilize.
@daveinwarsh I’m from the Pacific Northwest, so I’ll almost always suggest IPAs. In this case, Dogfish Head 60 Minute IPA.
@woodhouse “I’m from the Pacific Northwest, so I’ll suggest a beer from Delaware.”
@ChadP I said an IPA, per the PNW trope
@daveinwarsh Tecate.
@daveinwarsh trick question, tacos are bullshit
@daveinwarsh
/image root beer
@Moose You obviously haven’t had good tacos.
@Moose said:
I must demur.
From Wikipedia:
Rob Malda also wrote a monthly column for Computer Power User.[5] In 2002, he was named in the MIT Technology Review TR100 as one of the top 100 innovators in the world under the age of 35.[6]
On August 25, 2011, Rob Malda announced his resignation from Slashdot.[7] On March 5, 2012, Malda was appointed as Chief Strategist and Editor-at-Large of WaPo Labs, a subsidiary of The Washington Post Company.[8] After The Washington Post Company sold its newspaper operations to Amazon.com CEO Jeff Bezos, the company rebranded as Graham Holdings Company. WaPo Labs became Trove, for which Malda was Chief Strategist and Head of Product, before shutting down in December, 2015.[9][10]
Perhaps you just need to locate a better taco truck.
Not really a question, but thanks for the new name.
@PlacidPenguin I don’t see a request for a new name in our queue. Would you like a replacement?
@ThomasF
I meant thanks for mentioning the new (Summer) mehmployee.
@PlacidPenguin You are henceforth: TepidTurkey.
Accept / Decline
@ThomasF thanks for that. Had a good laugh.
/giphy tepid turkey
@ThomasF Great name!
@RiotDemon
My various autos have been attacked by turkeys. Just like that except more aggressively.
They were hanging out be the fence to I stopped on the road to look at them.
They came over and started pecking at the car and trying to look larger than they are.
I watched them for a bit, thinking, “Wow, turkeys really are as stupid as I’ve always heard they were.”
Then I honked to get them to back away from the front of the vehicle so I could go on my way. Except that I had to stop and look back to watch because the next 3 vehicles on that lonely stretch of road also stopped, I guess was also out of curiosity. And the turkeys did the same thing.
The last vehicle that stopped was a full king cab diesel Ford F-350 Dually pulling a trailer loaded with tractors and farm equipment. Huge.
The turkeys really went after that one.
*Yeah. Those big fat turkeys. What a bunch of turkeys.
@ThomasF I’d like a new one - how do I request one?
@aetris That sale has ended.
Question:
If I send in my list of known mehmployees, could you fill in the details about what each person does?
@PlacidPenguin I would be happy to.
@ThomasF NO! WE WON’T. Don’t fall for it.
@ChadP You’re ruining everything.
@PlacidPenguin No. No we won’t. Bad @ThomasF BAD!
@PlacidPenguin listen here buddy, you’re plannin’ for a bannin’
@Moose
https://meh.com/forum/topics/our-forum-rules-no-bullshit
@PlacidPenguin You can’t stop me, @ChadP! You wanna know the details? @Thumperchick procures the sacrificial lamb, @ChadP and @Woodhouse do the chanting, I forge the dagger, and @thebigkahuna watches.
@ThomasF Isn’t that supposed to be sacrificial goat? And just a reminder, it’s @cranky1950’s last day.
@ThomasF
@cranky1950 What the hell did I just watch?
@cengland0 Soylent Green?
@lbcausey Probably. Soylent Green is people.
/giphy soylent green is people
What is your preferred candy?
@RiotDemon I can’t eat candy on Keto, but I love Reese’s.
@RiotDemon Mike and Ikes.
@RiotDemon Reese’s or KitKat
@RiotDemon Uhhhhh, those butterscotch hard candies that always seem to be at the bottom of the candy bowl. Also the loose peppermints you used to find in your mother’s purse.
@ChadP
Any particular flavor?
@ThomasF with or without the lint?
@jaybird Wash the lint off of course. I’m not a barbarian.
@ThomasF
I’ve never seen those peppermints, but wouldn’t lint add some flavoring?
@RiotDemon Real answer: Banana Laffy Taffy?
@ThomasF
I recently bought a few large containers of banana Laffy Taffy for myself.
They were quickly finished.
@ChadP which kinda m&i?
@Thumperchick Pieces or Cups?
@ThomasF I avoid Laffy Taffy. Afraid of losing my crowns.
@DaveInSoCal either
@PlacidPenguin
Have you tried banana Mamba (the German candy, not the serpent)? Most excellent.
How is @woodhouse so handsome?
@woodhouse
He used @denboy’s face masks?
@woodhouse I’m glad you asked, dear reader. Unfortunately, the answer is that it’s mostly genetics and affirmation from my mother and grandmother that I am, in fact, a handsome young man.
@woodhouse
The Picture of Dorian Gray.
@PlacidPenguin I was going to chide you for not just posting the painting, but man, the images online are crap. So I can’t blame at all.
are you guys disappointed that there weren’t more questions asked?
@Kevin meh
@Kevin I think everyone left early for a looong holiday weekend.
@Kevin a little bit.
Were’s my Drinking Terribly button?
@DrunkCat I have two. Maybe one is yours?
@DrunkCat Where’s the Drinking Terribly videos?
The people demand… well, anything else really.
@ThomasF @woodhouse @thumperchick @thebigkahuna Have you all filmed your Meh daily video yet? All of your predecessors did, so I kind of think it’s mandatory, or at least a ritual you must complete.
@dashcloud YES
@dashcloud ummm…
/giphy dodge
@dashcloud I think we should just do a podcast, but that’s me.
@woodhouse If you’re going to do a group thing, something like this would be my #1 pick:
So is this a way to get out of work early on a Friday with a long weekend thing?
I approve.
@speediedelivery
If you could choose between purple and green, which would you choose?
@RiotDemon Wut?!?!
@RiotDemon Ha! You call this a riddle? Child’s play! The answer is blue.
@RiotDemon Preenple
@ThomasF (Because… because blue is between green… and purple! It’s in both of them! HA!)
@RiotDemon purple drazi?
@Barney the answer is purple, of course.
@woodhouse
/image preenple
@RiotDemon Whew! I was starting to get a little worried about you.
@Barney if I stop liking purple, you know I’m beyond help.
@RiotDemon I’ll remember that and I’ll be watching you.
Cats?
@speediedelivery shirts?
@speediedelivery Yes?
@ThomasF @woodhouse Definitely. Little kittens, sleek jaguars and regal tigers, all kinds of cats.
/image snow leopard
What’s in the office refrigerator? Extra credit for photos.
Plus extra extra credit for right-side-up photos.
Oh yeah, probably no one’s in the office. You may respond next week - by then all the fridge experiments will have matured.
@KDemo Another, smaller, fridge
@woodhouse - Cool!
Cake or pie?
@parodymandotcom A nice glass of water and some saltines.
@parodymandotcom Pie, 100%. Red velvet cake is good, but I love pie.
@woodhouse Homemade apple?
@speediedelivery hell yeah. Or my family often makes New York cheesecake, which is also amazing.
@woodhouse
You win the AMA!
@SSteve I demand a recount!
Do mehployees still get VMP, even though it’s resting, stunned, or simply pining for the fjords?
@KDemo I’m not familiar with “VMP”. Is it like MorningSave Membership?
@woodhouse Those who forgot will never remember. Those who remember are being forgot.
@woodhouse - Virtually mythical pretzels. Do you get free virtually mythical pretzels?
@ThomasF - Warning!! Beware of the . . .
Shoot. I forgot what I was going to say.
Oh, well. Forget it.
Do you have tattoos?
Will you share photos?
@RiotDemon yes and maybe someday
@RiotDemon I think I’ve already shared mine.
It is ever too late? Specifically, for reveals of Fuko’s/Fuku’s? Sometimes I feel ungrateful, but soon I feel meh.
@sligett I’m not entirely sure what your question is.
@sligett Not really, but maybe don’t dig up the original reveal thread and post there- make a new one instead.
@sligett never too late!
@sligett It only took me like 2 years to send in the stuff for project Seligman. Post them anyway!
Is there an employee handbook?
If not, let’s write one!
Rule
The employee hot tub is for use on lunches and breaks only. Refrain from adding soap.
Employees must respond to customer inquiries promptly, prioritizing by a. funniest, b. best writing, c. third requests and beyond.
What else?
@KDemo No feeding @thomasf after midnight
@KDemo 4. Make sure Irk is under constant watch. One employee is designated “Irk Watcher” for the day. Blinking is prohibited.
If you see a man in a white racing suit and helmet, assume he is The Stig. If he speaks, call security immediately.
Don’t touch @denboy’s crickets. Mealworms are available in the break room for all employees.
If you see smoke coming from @ChadP’s office, it is most likely a rave. Glowsticks and strobe lights are mandatory. If there is screaming, it is still probably a rave. If they are screaming “Oh my god, the office is on fire,” then it is probably not a rave.
Do not mention rule 3. Do not acknowledge rule 3. It is for your own good.
@woodhouse Lies and slander. I am never awake past midnight.
@ThomasF I thought there was rule 3 but no rule 6.
@ThomasF Wouldn’t it be libel, not slander?
@ThomasF - Midnight Pacific time?
@KDemo Midnight central of course. Huh? What do you mean I’m currently up at 5:00 am on a Saturday? That can’t possibly be true.
@woodhouse It is slander! I’m a good boy, always in bed at a reasonable hour! Fake news!
Can we really ask anything?
@writdenied yes, but we don’t have to answer anything. Loopholes!
@woodhouse
Ok. Answer this then.
Anything?
@f00l it’s on the internet, so it must be true
@woodhouse
/image hold my beer 2
Was the Magic 8-ball ever rehired by Mediocre? I recall those in charge at Amazon was furious when they found out it was still on Woot’s payroll for years.
Who should I send my complaints to regarding the lack of catshirts offered by meh?
What’s the funniest customer email you’ve ever received?
Also, what’s the strangest thing you’ve received in the office mail?
@DaveInSoCal I received a message that simply stated: “The Wish is a Scram.”
@DaveInSoCal Also, uh,
“I am not sure what is wrong it just w not sure exactly what is wrong it just will not pair with my phone I have an old phone thank you’ll not pair I have an old phone I’m not going to get a new one that’s for sure600 not sure what is wrong it will not pair with my phone it’s an old phone.”
Favorite baseball team??
Favorite bbq food?
@CaptAmehrican the Seattle mariners and idk for BBQ - I’m still new to Texas. Does steak count?
@woodhouse RedSox
Does @thumperchick work remotely? If yes, at what time, if any, does she change out of her PJs?
@SSteve
Yes.
Usually when everyone else works.
Probably.
@SSteve I can only speak for @woodhouse, but I would definitely not change out of my PJs, were I not to come into the office.
WHO IS @THOMASF???
@katylava he’s my emotional support person
@katylava @woodhouse’s life coach
@katylava I think he is an english muffin the same way glenn is a sock.
@woodhouse this answer seems more true than it should.
@Thumperchick I’m not very emotional as far as support people go tbh
@ThomasF
@f00l True facts, I am the one holding the O.
So answer this:
How do you pronounce:
Taumatawhakatangihanga-koauauotamateaturipukaka-pikimaungahoronukupokaiwhe-nuakitanatahu?
@f00l “Taumatawhakatangihanga-koauauotamateaturipukaka-pikimaungahoronukupokaiwhe-nuakitanatahu”
@f00l someone’s been watching Moana…
I think the accent should be on the 16th syllable.
Why is it that night falls but day breaks?
@f00l science!
@f00l The next morning is a fragile thing. That is why we fear it, fear that it does not come and that we’ve succumbed to the night absolute.
@ThomasF
@f00l To have no fear is to accept that there will always be one nightfall that the day does not break.
@f00l And here I thought it took all night to fall and so broke when it landed at dawn…
@ThomasF
Phrased in a lovely way.
Thank you.
But I demur
What follows is far less elegant
In the biological and possibly the pschylogical sense, an organism might have no fear simply by not having a nervous system with fear designed in, or a nervous system that functions normally.
In the cognitive or philosophical sense a being capable of abstract thought, memory, anticipation might have no fear by means of having come to terms with a variety of positive, negative, and emptiness-type possible outcomes, whether those outcomes are likely fantasy, or posses some fair degree of likehood, as we understand likelihood.
There are many paths.
I.E.
stoicism
zen
grace
faith
deep acceptance
self-sacrifice
a vision of possibilities beyond
etc
/giphy path
I would prefer may always be
I do not believe that human understanding has exhausted the inventory of possible outcomes of our universe.
In fact, I rather doubt our species has come near having the skill to measure the size of that universe of possibilities; or even to adequately conceptualize a means of such a measurement.
There may exist no such means, not as we currently employ language, abstraction, science, and math.
there are yet surprises out there.
shantih
@f00l I speak of the end of all things, not simply the pendulous self.
@f00l Ohs nos thats gonna nail the scrub jays.
@ThomasF
Once again I left a page before the giphy loaded.
Another local human wanted attention.
Ouch. Gad.
Could you possibly do me the favor of removing that image?
In exchange, I will for your sake offer a wish that all of your nights-almost-absolute shall be finally vanquished by daybreak.
(Hit head with hammer)
(Hit head with hammer)
(Hit head with hammer)
(Hit head with hammer)
Hmmmm. Forehead is a bit sore.
Now why is that, I wonder?
How do I raise a kid?
@rekdtaco very carefully
@woodhouse and with at least one hand
@rekdtaco pixie sticks.
@rekdtaco
Wingardium Leviosa
@rekdtaco
/giphy simba
@medz
@rekdtaco Give them soda and candy then give them back to their parents.
How long does it take to create a new monthly blame thread?
What should be the proper cat-pics to political-shit ratio in a discussion thread?
If Jimmy cracks corn and no one cares, why does he keep doing it?
Are you pondering what I’m pondering?
@narfcake I think so, but what do the speaker docks have to do with it?
@narfcake
The lack of monthly blame thread is actually my fault. I had just enough in me to change over goat precisely at midnight, but not enough to create the thread. Also, it’s Saturday, lighten up!
100% Cats : 0% Political shit.
Because Jimmy cares. Jimmy cares a lot, damnit.
Yes Brain, but why would you wear them as pants?
@Thumperchick
Butt why???
@thumperchick
/image Caturday, not Saturday
@f00l
/image not for use as pants
@narfcake I think so Brain, but if we didn’t have ears we’d look like weasels!
@narfcake I think so Brain, but where are we going to find rubber pants our size?
@narfcake I think so Brain, but I can’t sing a whole opera in Yiddish!
Because Jimmy realizes if you do something long enough you’re bound to pissoff someone.
@katylava
Why does Trump have ears then?
@katylava
At the homecare shop.
@katylava
You could if you really wanted to.
Sailboat or powerboat
@CaptAmehrican Uhhhhhh power… metal.
@ThomasF wrong answer. @kidsandliz we need to work on a punishment for hum
@CaptAmehrican Perhaps keel haul @ThomasF? Or bow watch in a big storm while sailing into the wind? I know. Being told to go to the end of the bow sprit and fend off a loaded tanker under tug control with a tire in a 60 knot wind on the Elizabeth river (um yup was asked to do that and I refused - fortunately they managed not to get blown into us).
@CaptAmehrican @Kidsandliz
Why no more videos from the Texas crew?
@medz it’s too hot and we’re all sunburnt
Can customer service pass on messages to contest winners? (see https://meh.com/forum/topics/an-unusual-give-away-that-will-be-posted-tonight-around-10pm-central-savings-time) @rmf needs to send his/her address and confirm their bracelet winning choice to mericanexchange6@yahoo.com I am pinging them and it isn’t working.
Also could that thread have CLOSED, or FINISHED, or YOU MISSED IT LOSER, or something similar put in the title pretty please?
(@woodhouse, @thumperchick, and @thomasf, and @thebigkahuna)
Thank you.
@Kidsandliz I responded to your email about this.
@Thumperchick Thank you!
Can customer service help send messages to people? I need someone to ping @rmf and tell them to send their bracelet choice and address to mehricanexchange6@yahoo.com - refer them to the thread where they won one - https://meh.com/forum/topics/an-unusual-give-away-that-will-be-posted-tonight-around-10pm-central-savings-time
Even a NIgerian Prince can’t send them one if they don’t send their address!!! Prince X does not have ESP, rather he has other
nefariousAlso can that thread have the title changed to DONE or CLOSED or EXPIRED or TOO LATE LOSER or something please?
PS Prince X is extending his give-a-way one more night (tonight July 3rd - this time I wasn’t dumb and put a date) so people do have another opportunity. I just opened a new thread for that to keep confusion down.
@Kidsandliz ಠ_ಠ
@Thumperchick This is up twice because I had no idea it had posted the first time. My computer lost the internet connection and I couldn’t get it back and then didn’t see it when I did so figured it was lost in space. Sorry about that.
@Thumperchick PS you folks are nice to deal with this out of order and in the same day when I realize you have a 5 day turnaround. I don’t think Prince X would mind if Meh employees entered his contest (unless that is against meh rules)…so you (and everyone else) feel free to enter. If you want to keep your address/identity secret just have it mailed to meh headquarters or whatever.
@Kidsandliz Nah, we’re paid in your love and adoration. Also, money. Thanks, though.
@Thumperchick you are welcome but I am sure you could enter if you wanted to and no one would mind since it is totally unofficial and we have hijacked the forum to do this, then asked for help more than once which costs meh money and pulls you away from actual customer problems with purchases…(yeah I know the forums also have a purpose but you know what I mean)…
@Thumperchick I just figured out why I didn’t see that post that had posted. I forgot to refresh the page when I got the connection back. I had copied it when I realized I was getting the spinning wheel of death but then didn’t follow through to refresh when it finally came back up. Oops and sorry again.
@Kidsandliz no worries.
when is the next fuko(u)?
thanks for cancelling all my orders after the cancel buttons turns off.
can you sell the ATMOS speakers, receiver, etc. on one day ala carte? e.g. i might want to buy one or the other or both, or all 6, yea?
/youtube 2pac fuck friendz
@Yoda_Daenerys I can answer when the next fuku is - that would be never. As for the fuko - bet it is while I am on the road traveling home. LOL
@Yoda_Daenerys I’m genuinely surprised it took someone this long to ask about the next fuko.
@Thumperchick drum roll… and the answer is???
/image the truth
after all you did swear to tell the truth and nothing but the truth when hired by meh - right? LOL
@Kidsandliz The correct answer to what?
@Thumperchick when the next fuko is… what @Yoda_Daenerys asked that was
ignoredskillfully sidestepped…@Thumperchick So what’s the official day that Meh will celebrate it’s birthday?
@dashcloud that is a great question!
Who writes the jokes for Joy’s dad?
@eightchbomb a real live dad
Does @matthew have a 2nd job?
@medz Your guess is as good as mine
@woodhouse Does @matthew have a 1st job?
@Barney He dresses up as a cowboy to make you folks laugh, so I think that counts?
@woodhouse Oh… I thought that was a clown.
@Barney He can be whatever you want him to be
Y’all remember Rude Dog?
/image rude dog
What is the average number of mean emails per CS person per day? And what percent of them use the words shit and fuck?
@sammydog01 As an add-on question, do you want that percentage to go up or down?
@dashcloud Ooh, and has a customer ever sent a nude photo? And did it get them better service?
@sammydog01 lol, so random.
@sammydog01 What about a nude GIF?
/giphy helicopter dick
@sammydog01 I don’t think we’ve ever gotten a nude email. I hope not, anyway.
Average emails tend to vary, since we end up doing some stuff that isn’t always answering emails during the week.
@woodhouse That was so totally unhelpful. But now I can ask what stuff do you do that isn’t answering emails? Is it playing with us? Designing contests? Making coffee for snapster?
@sammydog01 playing with you guys, mailing you guys speaker docks, figuring out bigger problems (like if items are misrepresented or mis-shipped, etc), mario kart matches, things of that ilk.
What are all the rules?
Also
What are all the rulez?
Also
What are all the roolz?
Also
What are all the r00lz?
I left some iterations out, but please start by answering these questions first
Thx much!