Stores.com Cash
What happens to my Stores․com Cash if I return or cancel an order?
If you used Stores․com Cash to pay for an order that you cancel or that gets canceled for any reason, your Stores․com Cash is returned to your account with its original expiration date. Likewise, any Stores․com Cash earned from an order that’s canceled will be removed from your balance. If your order is partially refunded, your Stores․com Cash earned is reduced proportionally.
Warranty and Returns
What is my warranty?
Purchases are covered either by a manufacturer’s warranty when available, or by a Meh warranty, as indicated in the product specifications detail. If the item is covered by a manufacturer’s warranty, please contact the manufacturer for any warranty matters. If the item is covered by a Meh warranty, use our support form.
Purchases that arrive damaged, defective, or DOA may be replaced or refunded at our discretion provided you notify us within 21 calendar days of item receipt. Use our support form to obtain an RMA number for damaged, defective, or DOA items. Items returned without an RMA number will NOT be refunded or replaced.
What's your return policy?
Purchases that arrive damaged, defective, or DOA may be replaced or refunded at our discretion provided you notify us within 21 calendar days of item receipt. Use our support form to obtain an RMA number for damaged, defective, or DOA items. Items returned without an RMA number will NOT be refunded or replaced. Because our items are steeply discounted and offered in fixed quantities, for a limited time only, we DO NOT accept buyer’s remorse or change-of-mind returns. Perishables, cosmetics and beauty supplies, intimate apparel, vacuums, cookware, as well as food preparation items are not eligible for return. We will not accept or refund items which are not suitable for return due to health protection or hygiene reasons.