Pick-Your-96-Pack: Nonni's Individually Wrapped Biscotti (12 boxes)
- Build your own pack out of three fun flavors
- You get 12 boxes including 8 individually-wrapped biscotti each
- Dark chocolate peppermint biscotti and gingerbread biscotti have a best-by date of June 2024
- Pumpkin spice biscotti has a best-by date of April 2024
- Can they make a margarita: No, but it would be great with a boozy coffee beverage
Good With Coffee
In researching this biscotti, we came across a great example of our new favorite (read least favorite) thing: Amazon’s “Customers say” blurb. Basically, they’ve sent an AI to read their customer reviews and generate an overall impression for certain products. Here’s what it says about these:
Customers like the taste of the cookie, mentioning that it has a good flavor and is great with coffee. They also appreciate the individually-wrapped, and say the biscotti is awesome. However, some customers have mixed opinions on the quality of the product.
Whoa! Holy shit! You’re telling me they liked the cookie? And also the biscotti? And they “appreciate the individually-wrapped,” which is a phrase that totally makes sense? Amazing!
But really, if we were Amazon (which we obviously aren’t, for better and for worse) we would be most concerned with that last sentence. Because these things? They get a 4.5 out of 5 based on a robust 21,139 ratings. 5 and 4-star reviews account for 87% of those submitted. And yet, one of the three sentences here basically amounts to, “Oh, btw, they might suck, lol!”
What makes this more annoying is that this is actually a good use of AI. On a site that sells roughly one gazillion things, many of which generate thousands and thousands of reviews, it’s unreasonable to expect a human to dig through all of the nonsense and come up with something quick and coherent. What would be good, however, would be to have a human read those little paragraphs to make sure they’re not quick and incoherent, and correct ones that leave a negative impression even as the products in question receive mostly positive reviews.
Which this biscotti did. It received overwhelmingly positive reviews.
But, to be clear, it is good with coffee. The AI got that right. So get some. And have it with coffee.
And, as usual, if you’ve ever had any of these, please sound off in the comments.
