LED desklamps at IKEA are $12-$15, so taken in that context, an extra $5 to make it a speaker isn't bad.
This is my first purchase in months.
In other news, I just watched Phantom of the Opera, and have come to the conclusion that the Phantom is much like that friend we all have who's in a band, and gets all emo when nobody wants to listen to his stuff. Listen, dude, nobody cares about your "music of the night", okay?
@editorkid I've had to contact them about the square bt speakers that were sold on Meh a long while back, as well as the 100% useless sunrise speaker I recently got. It won't even tell the time now, won't allow setting the clock. The touch controls are so sensitive they turn themselves on/off, it's a horrible product.
@michaelahess… I also have the cube BEM bluetooth speaker (orange) that I got here many moons ago. I have to say, I quite like it. Loud volume and it sounds better than any other small speaker I've ever had. (Note: I don't consider myself an audiophile.)
@haydesigner the sound quality is OK for its size. The problem is using multiple devices with it. Very poor support for that.
You either have to unpair from one phone to pair a second, or disable Bluetooth on the first for the duration the second is being used. That causes many unforseen issues when Bluetooth keyboard/mouse, headset, or security devices are also in use.
My Echo for example does not have this issue and sounds better to boot!
For a moment, one wonders what those included "4 exchangeable frames" mentioned on the above linked BEM page are? But then again, perhaps it is not an earth-shaking matter. Especially since they are not mentioned here on the Meh page.
The item itself has been buggy and awful. I contacted Bem for warranty replacement.
They told me to contact meh instead, even though the warranty was through Bem.
I contacted meh. And meh punted me back to Bem. Thanks, meh.
Bem wanted me to send the item back to them on my own dime,
I am currently still talking with Bem about my horrible purchase, and while I shall postpone my own personal judgement., I cannot recommend buying ANYTHING from Bem unless you KNOW that their return policy requires you shipping your crap back to them with your own money.
@Ayanami I don't think asking someone to ship a product back for repair or replacement is uncommon or unfair. Shipping things costs money. Some companies even want you to pay shipping both ways. Others want to charge you money for a repair, even under warranty. It happens.
I don't think asking someone to ship a product back for repair or replacement is uncommon or unfair. Shipping things costs money.
Uh huh. Sure. That's within their rights to do so. It's also within my own rights to tell everyone else that their product is junk and that they do not stand by it.
Others want to charge you money for a repair, even under warranty. It happens.
Uh huh. Sure. Meanwhile, I've been shipped a piece of crap; Bem and meh are playing hot potato with it; I am out $27; and I still don't have a reliable alarm clock. I really DON'T think it's wrong of me to warn others of Bem's "warranty" policy. Do YOU think it's OK to just sink money into electronics that do not work?
@Ayanami Meh tries to put you in contact with the warranty company first, because that's the only way for you to get a replacement. All meh can do is RMA. Since you tried working with the warranty company and are unhappy with the result, write into meh.com/support again and see where they can go from here. They can't really deal with this issue in the forums.
@Ayanami While we all know that it's common to charge for shipping on warranty repairs, it doesn't sit right with me, either. If the policy were, "you pay to ship it in, if it's broken, we'll pay you back; if it's not, you eat the shipping costs" - I'd be good with that. But if you're putting out a product, it should work. If it doesn't, the cost to transport for warranty repair shouldn't be passed onto the consumer.
@Ayanami@Thumperchick we've all seen it - making you pay to ship the item back, especially for inexpensive items is code for "yah, legally we can claim we're offering a ## day warranty but you and we all know the warranty ain't worth squat or the rice paper on which it is printed in carcinogenic ink."
For more expensive items, it might be reasonable that each party pays shipping one way... unless the item lasts less than 30-days or is DOA. In that case it seems any classy outfit should provide a prepaid return label. (Whether they be the seller or the manufacturer. )
@RedOak Rice paper? That must have been some really fancy shit.
A long while back at a toy store, I saw some cheap stuffed toys and on the US mandated tag, "Fill: paper by-products." BY-PRODUCTS?!? A kid's toy is stuffed with stuff that couldn't even be used for newspaper or cardboard?
Warranty Customer Handling I should add that even for small stuff (like $10-25) it has been our experience that if we do a credible (honest and detailed) job of explaining the defect, the classy businesses are often willing to simply send a replacement and tell us to toss the defective item.
That's the kind of customer service that earns walk-on-fire loyalty, friend referrals, and repeat business. RAVPower for example - I wouldn't hesitate recommending their portable batteries.
@Thumperchick Not really looking to solve my issue through the forums. Rather, I just wanted to warn anyone buying Bem products that 1) their warranty policy will cost you money if you need replacement and 2) meh won't help you with that even if you've had the product for less than 30 days.
It may have come off as a little ranty because I was drinking at the time. (I'm a grad student, please just allow me this!)
I am currently in private contact with Bem, who have been less than useful. I will be contacting meh next in an attempt to cut my losses and get a refund before hemorrhaging more money for a repair/replacement. We'll see how that goes
@Ayanami I don't really think it's fair to say that meh won't help you. You started there, and they sent you to the warranty holder - which is what they're supposed to do. If you contact them after an unsatisfactory experience with the warranty company and still feel that meh didn't help you - then it's fair to say that they "won't" help you. I'm confident that meh CS will get you taken care of on Monday (maybe Tuesday.)
@Thumperchick I really do hope you are right. I want to believe. Maybe my experiences with Amazon have just spoiled me. With them, I don't usually have to send them more than one message to fix something. I currently stand at 5 messages now for this item.
@Ayanami Amazon does set a different standard - but you also don't get the deals there that you get here. Part of why Amazon can do what they do is that they charge retail pricing. Meh staffers do care and do take care of their customers - but if you want Amazon CS, you'll pay their prices. They'll get you covered, Ayanami.
@Thumperchick Amazon only charges retail prices? Color me surprised. There are multiple items I buy from Amazon specifically BECAUSE they are cheaper online than going to a physical store.
(Aside: My dear UPS guy: I'm really, really sorry that Amazon sells 50 lb bags of my favorite cat litter that are cheaper than PetCo AND have free shipping. Remember to lift with your legs and not with your back!)
You know if I had bought this item from a brick and mortar store, even Walmart would have accepted the return without asking questions, especially since I'm cool with store credit.
I guess if I really want to ruffle meh-fanboy/girl feathers, I could mention that I've had multiple woot.com returns that have gone smoother than this. Even though they apparently employ monkeys as CSRs, judging from their reading comprehension skills.
@Ayanami The current Amazon price for this item is $65 w/prime, $56.48 from another seller. I'd say that's higher than what meh charged. So yes, there is a trade off. Woot is woot - they're owned by Amazon now. Their prices are generally higher than meh as well. But you know that, which is why you spent your cash here for this, instead of paying more somewhere else. I'm not saying it's cool to be stuck with a bunk product. I agree that any warranty that charges shipping for repairs on a busted out of the box item is bullshit. I am saying that you read the deal going in and you're dealing with what it takes to get it handled if something goes wrong - which can and will happen from time to time. I can't convince you that meh will take care of you the best they can, but you will see for yourself come Monday. We can keep talking about it if you want, but we're running in circles and I don't think it's making your lamp/speaker any less annoyingly dead.
I got my lamp yesterday and it's pretty sweet! I'm using it as a bedside lamp and the light is great for that, especially since it's dimmable. The sound is also a little better than most Bluetooth speakers that I've used.
@thismyusername The Academia arrived today, and it would probably be more fair to compare it to the OnBeat Micro than the OnBeat Mini. The Micro has a higher overall volume and a little better low-end. Still better than your typical AM/FM clock radio.
Oh, it does sound better than the Damson Jet, but that's no surprise.
I got this yesterday, and it's pretty awesome! it's replaced my phone stand, phone charger plug & lamp as well as added a nice desk radio. My desk is maybe 10% more zen. or 11%. I'm bad at zen calculations.
Only thing I'm not into is the light color. The white is blinding. Makes me feel like I'm about to undergo surgery. I think I'll get some amber signal repair tape and tint the light.
My only complaint is the USB ports aren't very accessible. Lamp is great, sound is ok. NFC bluetooth pairing is great bonus. I have it on the computer desk where the ceiling light is behind me which causes my body to cast a shadow on the workspace.
It’s total crap. There’s no second aux port for microphone out, leaving the mic useless unless paired with a phone. There’s no fast-switching between auxiliary and bluetooth audio sources without unplugging the aux cable. Bluetooth pairing mode is triggered by holding the power button from the powered-off state: what!?
It’s alright bedside; mine’s currently sitting on its box and another, throwing light over my desktop display, which, like @medz, casts shadow on the workspace thanks to the ceiling-light.