Our (CS) family is growing!


@galmaegi and I are thrilled to announce the arrival of @woodhouse, who began his mediocre life on Monday.

To help you get to know him a little bit better, I asked him some questions:

Do you have a favorite customer service story (from either perspective)?

A few years ago, I was working in a call center and I got a call from a woman who claimed she thought her new phone had anthrax on it, so she threw it on the ground and called poison control. According to her, they had to spray her and the phone down with some testing liquid, which ruined the phone (obviously), and she wanted a credit for a new phone and new outfit.

Who or what would you say is your spirit animal?

The bunny dad from Zootopia

What do you do in your spare time?

I hang out with my dog or play video games

What is your biggest pet peeve?


Favorite gif?

Do you have a favorite product we’ve sold (even if you didn’t buy one)?

I think we sold a knife once?

If you had to pick a vegetable to describe your first week here, what would you pick and why?

A baked potato, they take awhile to cook, but it’s worth the wait (I have a long commute).