What is the return policy on product?

p1t5e3l0 shared a link said
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So I purchased Toshiba Chromebook 2 and the touch pad is not working properly. I email Meh.com and they told me to contact Toshiba. I called them and they told me i would have to pay $29.99 just to ship the item to them to fix this. That is ridiculous, so i am asking you guys for some help. What is the return policy on their product. I have never used this site before. They do not have customer service number. So is this site fake? Please help!