Support Tickets Useless?
1Anyone else had issue with submitting support tickets and never getting a response? I just submitted my third ticket because I haven’t heard anything back in weeks from the other 2. When I log into my account there doesn’t show any support tickets associated with my account despite creating them while logged in.
- 5 comments, 3 replies
- Comment
I’ve reached out to meh for you.
I always get a response within a day or two unless their really busy.
Hey, @Hurdle81 - Will from CS here! Hit me up with a whisper about which email address works best for you and we get you all hooked up!
I’ve always gotten responses very quickly. Also, @Mercatalyst, who is amazing and awesome.
PANS! GLANDS! CRAYONS! AWESOME!
@brainmist We love Sam!
@brainmist Yay Sam! Boo FedEx Grind!
Always have had a quick response from Meh. One did go to the spam folder first, so it took me a day to get it.