High volume customer service gets to deal with a huge amount of those moments every single day. A little tact, tolerance, manners, whatever you want to call it, go a long ways in greasing the gears of human interaction.
Would you want to be judged solely by the last dumb thing you said?
@blaineg@rockblossom@unksol I do say dumb things, but I always carry some caution and frustration with my inability, in the moment, to gain the perspective I’ll have days later.
In general, if someone offers me some “face saving” white lie, that feels worse than nothing. Obviously I made some error, which is natural enough. Don’t tell me I didn’t. If I say something stupid, let me know, every time. That should be the template we aspire to.
I can read that pamphlet as approximate rules of thumb for how to engage in one side of a cooperative effort to work around utter inadequacy at mass scale – training wheels.
Politics being absolutely off limits, especially in a forum, where people have every opportunity to stop and think, just seems like a demand that, not only do we leave the training wheels on, but we remove the pedals and mount the bike permanently in place.
I’m back to taking that whole… approach, as an expectation that people will reliably fail in the most easily avoidable ways. It’s damning of our species that we always wind up here, to the point where I am, and have been, experiencing a lot of cognitive dissonance, from simultaneously believing and being unable to accept it.
@PooltoyWolf Well, at first I saw that HarlemLine.com at the bottom and assumed that was an old railroad company. But I doubt that there were many .com sites when this was written (what would you guess, late 1940’s?)
@mehcuda67 Research shows it’s likely promotional material from the New York & Harlem Railroad, specifically their passenger operations, and likely was a bulletin of sorts for railroad employees. (I assume whatever might be left of the NY&H is likely part of Metro-North now)
Your date estimate is probably pretty close. I’d say 30s or 40s. Much past that, and it would have been absorbed into the New York Central.
This is a terrific article - long, but refreshing to read. I’m pretty polarized in my political views, to the point that I don’t like to discuss them because it feels futile, but I would prefer to have the attitude these people have. Of course, discussing politics online is one of the things cited as NOT helpful.