@mthomtech Yes, I got one last time it came up. Mine has fewer lights than this one and it cost a bit more. Sometimes I get an echo when I call out on mine. But it's great. I went from $31 bux to like $4 or something. My home line is for appointment reminders and relatives. Just posting to tell people on the fence, buy it. Also, you are not a true cheap bastard until you have one of these.
I helped them beta the original Telo, and one of my features made it into the final product which was cool. But the product works well, and call quality is great. My dealings with the company have always been top notch too. I like having a home line because I don't want my cell to be the one I give out to businesses and such. I like a lot of the premium features too. Voicemails sent via email, blacklists, etc. The also have a good app to make calls via your cell phone over data ... particularly good for traveling abroad. Anyone on the fence, you can't go wrong at this price.
@mthomtech, I agree. Been more than a year since I bought mine, switched from Vonage. Paid for itself in less than four months. Never really had any problems with it. (But don't torrent a ton and expect to make pristine calls.)
@haydesigner I use the QOS features within my router to give my voice calls priority but if you don't want to do that, Ooma has it's own QOS features. Just place the phone between your modem and your router and Ooma will automatically throttle any other packets that are interfering with a quality call.
@eze783 Two things; I have a three handset plus base Panasonic phone attached. The number is only given to family. It rings throughout the house, so no excuses from the teenagers like I left my phone in the other room. I also use the intercom feature on the phones. It's a good 911 phone as the number is registered at my address, My entire network and WAN is on battery backup.
@halnwheelsgotta love those Pany phones. Especially if they have the Link-to-Cell feature. Worth having the Panys even without a landline due to that feature.
@wew it's me wew and I got to say this new unit looks like a better one because the top is flat and you can put junk on it. Mine is rounded and so I can't pile stuffs on it.
@hockeybum Not sure what all the differences are, but you may find some detail on their forums ... here's one: http://www.ooma.com/forums/viewtopic.php?f=9&t=17120 I think they streamlined some functionality and some enhancements ... but I've had the classic since beta testing, with no issues. I took it across Europe during beta in 2008 and was able to make and receive calls everywhere I had an internet connection.
@haydesigner What advantages do you see over Vonage? I had Vonage years ago ... it was a bit expensive for how much I used it, and I never did get my fax to work. I can't remember the last time I sent a fax, so that's not as big of a liability as it used to be.
@somf69 This is a VOIP phone with built in answering machine. Free calls to anywhere in the US for about $3.75 per month in taxes a fees. Like having a land line, with 911 support, caller ID, call waiting, and lots more. If you subscribe to their Premier service, you can get call forwarding, voicemail to email, blacklisting, and other features. Buy one of their handsets, and 2 people can use the phone at the same time.
I'll copy and paste my comment from the previous Ooma sale.
I purchased an Ooma for my mom in 2011 from Woot. We were switching around various telecom services to save money, and being old-fashioned, she insisted on keeping a land line.
So now it's been going 4 years strong. I'm really impressed with it. Setup is easy as cake. Service is reliable. The online interface is really nice, and more importantly, it only costs two or three bucks a month (literally).
Probably the best internet-phone solution out there as far as I know. Can't comment on how good their customer service is, because I've never needed it. My mom claims to have had a few phone calls that have dropped out, but I've personally never had an issue. (Then again, she is a bit tech-illiterate and has been known to accidentally press the hangup button with her face.) Highly recommended.
For the record, we use Centurylink. It's not as fast as Comcast, but it's been far more stable than Comcast, at least in our area. We also use a third-party telephone set, not an Ooma-branded one.
@Dankk I had two questions when I was hooking mine up and their online chat had answered both questions within minutes. Sooooo much better than dealing with Comcast or AT&T who's customer service is handled by mouth-breathers fresh out of the primordial goo.
Obligatory mention that like skype, ooma unlimited is not really unlimited
Is there a maximum amount of minutes per month? Like all other "unlimited services" such as cell phone data plans and other VoIP services, we do have a limit of 5000 minutes per month (for outbound calling) that we can enforce on a case by case basis in the event that a subscriber is clearly abusing the service (i.e. call centers, commercial purposes, etc.). We have never terminated a customer that has used the service for residential purposes.
@communist That's almost 20 hours of continuous talking per week. If you work 40 hours, that's being on the phone half of the time while you're working.
@communist The key part here is: They "enforce it on a case-by-case basis in the event that a subscriber is clearly abusing the service". In other words, this rule is for people that are running a business, but only want to pay residential rates. Legitimate users shouldn't face any problems.
I bought an Ooma last time they sold one and I'm very happy with it. I've ported my phone number from my ISP successfully and everything is running nicely. Couldn't be happier with an alternative to cutting the cord to expensive cable company phone lines!
If I didn't already have one, this would be a good price to get one. I use my Ooma every day on conference calls for work and never have problems with it.
I use it in conjunction with google voice so I don't need the premier features. Many of those features come for free with google voice.
@zuruiboy What do you mean "no re-registration" fee? I was going to buy a used one and Ooma support told me that it would cost $75 to transfer ownership. It would be cheaper to just buy this refurb and register it.
@RedOak I have doubts that fee has been killed. I've had my new Ooma less than a year so they must have changed it within that year. Their site shows charges of $19.99 to change the Caller Name, $9.99 to reactivate, and $39.99 to change the number. Not sure which of those are applicable if you buy a used one from someone else but you should call them just in case. Here's a couple snippets from their site:
"There are three ways that you can acquire an Ooma unit: purchasing a new device, purchasing a refurbished device, or purchasing a used device. If you acquired your used Ooma device through a friend or family or online through a site such as Ebay or Craigslist, chances are high that your device was previously activated. If that is the case, then you will need to reactivate the device with your own personal information.”
“How can I reactivate my used device? You can check whether your device has already been activated by visiting the activation page and typing in the activation code or MAC address on your device. If the device has previously been activated, you'll receive instructions on how to contact our Customer Care department to clear the device's current settings and reactivate it with your personal information. Reactivating an Ooma device requires a one-time fee “
“Important: Please note that used Ooma devices and refurbished devices are subject to different reactivation terms. If your Ooma device is refurbished it will be treated just like a new unit, meaning that you can activate it online without paying a reactivation fee.”
@cengland0 fees certainly could have changed since, I think, about 4-5 months ago. But looking at those fees you listed, I'd guess none of them applies to the "used" scenario. I think the $9.99 fee might apply to folks who let their service lapse. But even it applies to turning on service for a used box, it seems like a very reasonable fee.
@RedOak Well, they do mention reactivation fees three times and my own personal phone call to them said $75 so unless someone else calls to confirm there is no fee to getting a used Ooma changed to your name, I wouldn't buy a used one from anyone. Buy new or refurbished only.
@cengland0 When I called to cancel my Ooma service they offered me the option of finding someone to take over the active account in order to avoid the $75 re-activation fee. They even credited my account $10 to cover the next 2 months while I tried to find someone. I don't recall fully if there were any other smaller costs to make the transfer but the representative repeatedly said this method would avoid that $75 fee.
@zuruiboy Good to know if you take over someone else's account (probably still have their name on it), there's no fee. I was told there was a $75 fee if I bought a used one off Craigslist or eBay and wanted to activate it under my name. I think that is an unreasonable fee but I suppose they need to make money somehow because they certainly aren't doing it off my monthly service at
@cengland0 now that Ooma chat is awake, just had one with them. They confirmed there is a $9.99 fee to activate a used (not an official Ooma refurb like this one today) Ooma box. The "$75 fee" is old news.
Certainly don't take my word for it if you're about to buy a used one - do your own Ooma chat - very responsive.
But to be clear for others jumping in the middle of this dialog, there is no up front activation fee to turn on today's Ooma refurb service.
Good Stuff. Just get it. Ooma factory blessed refurbs normally only have a 180 day warranty - 1 year here is same as the new units.
Be sure to plug the Ooma power cord into a surge protector since buying the box is what pays for your Ooma service, assuming you're too cheap to get the excellent Premier service. That 3-4 bucks per month is state/federal taxes, none of it stays with Ooma.
@KDemo Yep. Not lazy, but definitely cheap. That comment last time was intended for lazy folks tho - so they wouldn't be scared off since these are so easy to set up.
@RedOak Mine did get zapped by lightning but it came through the cable to the cable modem, through the router, and then destroyed the Ooma. It was already out of any warranty so I just bought a new one. I'm also tempted to buy another one as a backup because I had to do without a phone line for a couple days while I waited for it to arrive.
@cengland0 'noticed you mentioned above you don't have the Premier service. One advantage of it is if your house loses power or Internet or your Ooma box craps out, it will auto-failover to a number of your choice. That is the way I found out our house lost Internet, I started getting home calls on my mobile while camping 250 miles away.
@RedOak just to be clear, some of the fees do stay with Ooma. The feds and local regulators give limits to some of the "recovery" charges that providers can charge customers and they can cook the books to show it is an expense on their end even if they are profiting some. Now taxes of course go to gobernment
@RedOak I use Google Voice and have it set to call my Ooma number and my cell phone number at the same time. So if I lost power (wouldn't matter anyway because I have UPS in my wiring closet), the next call could be answered by the cell phone.
I never give anyone my direct Ooma number. I always give out my google voice number instead and that gets forwarded to Ooma.
@RedOak Paying for premier service kind of goes against the whole premise. I'll stick with the three dollars a month I pay in taxes and let the box pay for itself. Call me cheap!
@halnwheels The base service works great, but aside from the several handy features in Premier, I use that included second phone number to run a consulting business on the side..
@Superjimtendo The Obihai (via Google Voice) supports texting. It's very similar to the Ooma, but without the any recurring taxes or fees. I'm not much of a texter, but I've used it from time to time and it works great.
Got this the last go round - I have no use for the wireless adapter. Otherwise its been working great - ported my number over last month and I figure we are saving $400+ a year with no more local or long distance bills. Monthly taxes under $4 for us.
Now I can check our voicemail online and my wife and I get a text whenever someone leaves a message. Very satisfied.
I got one of this lást time they were on sale. I got a doa unit and meh was out of extra units to send so I got a refund. Thank God I did not sign for ooma... I got something that is 100% free and I can't recommend it enough It's called obitalk 100 it costs around 35 bucks and it's the size of a pack of cigarettes, it uses google voice for free US AND CANADA calls and they have very cheap rates for international calling... It has no 911 service but you can pay a dollar monthly fee to add it... So this is my suggestion: if you need a "landline" and want to pay absolutely nothing to get this service get the obitalk. Look it up on Amazon If you have any questions please let me know.
@jareza Agreed 100%. I love my obi and while I would never recommending skirting insanely outdated telecom laws, it's worth noting that neither the ooma nor the obi have a GPS in them to restrict you from using them overseas to make free calls back to the US
Need help. Can someone explain how this can replace Comcast internet/phone bundle? I also have at&t mobile (but under contract for another year or so). Thanx.
@YahSah15 well you still need an ISP you can just dump the voice part of your bill. That said Comcrap will try to increase your internet service for no buying a bundle (assuming you don't have TV) but everything is negotiable.
The Obihai (with Google Voice) is totally free after you buy the hardware...no taxes, no nothing. I've been using one for many years, and I couldn't be happier with it.
@jareza They are federal and local taxes on phone service, you'd pay the same taxes if you had a real landline. The reason Ooma has them is because they've decided to be a carrier (phone company). Obihai doesn't provide a service, they just sell hardware that lets you connect to the service of your choice. If that choice is Google Hangouts (formerly Google Chat), there are no taxes because Google doesn't call themselves a carrier. Technically, when you use the Obihai via Google Hangouts, you are using a PC to connect to Google (the Obihai emulates the PC software) and then Google is placing the outgoing call via a standard phone company. That way they avoid being a phone company and thus eliminate those taxes.
@unkabob It's a Voice-over-IP (aka VoIP) phone system. It uses your broadband Internet connection to provide you with the equivalent of POTS (Plain Old Telephone Service, aka landline) home phone service. Vonage would be the most commonly-known similar service (because of their incessant commercials), but they charge around $25 a month (to pay for their incessant commercials).
@ChunkyBitz ... Thanks.. Never liked vonage, they kept telling me their prices were very reasonable but reading the small print convinced me that statement was only a temporary promise.
@unkabob I, too, got screwed by Vonage years ago. Ooma has given me great phone service for almost 5 years for $3.71-$3.83 per month. My number port took less than 3 days, my caller-ID and 911 data is all good. I enjoyed their Premier service for a trial period, but just don't use the phone enough to make it worth $12 a month more. Plus, plug a cordless phone base into it, and you've still got as many extensions as you need. I've heard you can plug it in to your existing wiring and use it with your current phones, but have not tried that. This price is awesome as well!
@TCayer You need to disconnect from MaBell at the box, usually located outside your house. My guess is that Ooma doesn't like the DC voltage that MaBell gives you.
@G1 That's a good tip. Since we use cordless phones, it hasn't been a problem. My house has OLD wiring, and many of the connectors are the old 4-pin plug.
I'd buy one if I hadn't bought one from w00t quite some time ago. Great device, even better price here.
Some people are asking why have a landline? For one, I have relatives in other countries that are not very Internet savvy. Ooma lets me call them at cheap rates. Second, I could keep my old phone number and didn't have to update anything. Only with great services now like blacklists and voice mail via email. And best of all, since my Internet connection has been very stable over the last few years, reliability far exceeded AT&T POTS ( I had two major down times where it took them days to get the line back up)
@einrad Since you have relatives in other countries, you can get free Ooma to Ooma calling anywhere in the world. They would need their own Ooma device and service.
@einrad Reasons to have a landline: younger kids who don't have their own cell. Your cell is dead. You dropped your cell in the toilet. You need to call your cell to find where you left it. Shall I continue?
@cengland0 Ooma to ooma calling would require some tech aptitude. But even Ooma to POTS is cheap these days. And international calls are not affordable with US cell carriers at all.
This is why we wade through days and days of barely "meh" yunk. Good meh today for sure. These work really well, and at $65 including wireless adapter are just too good of a deal to pass up.
@eblade Don't know about you, but my internet connection in my home is more reliable than my cell coverage. In fact, my phone is always connected to my wifi when I'm home. Sometimes it switches to wifi calling mode. We have an Ooma and use it for long phone calls so it doesn't run down my cell battery. Also good to have a backup if the kid hides the cellphone.
@eblade Have you ever lost your cell? Had the battery die? What if you break it? If/when you have kids, there's a phone in your house for emergencies. For a minimal setup cost and less than $4 a month, it cheap insurance.
If I bought this I would still be keeping my long time copper land line. My question is this,,,,,,With this Ooma device and service can I choose and get an area code not local to me. For example, if I live in Cleveland, Ohio can I choose a NYC area code?
@sparkyfarad Yes. Their site says this specifically, "Choose a new number in most U.S. area codes Select a local area code or one in a city far away. No matter, we’ve got your number."
@sparkyfarad This would be another reason (amongst many) to consider the $9.99/month Premier package for some folks. The Premier package includes a second phone number and you can pick two different area code phone numbers on a single Ooma account.
Our kids are just hitting the age where we feel we can leave them at home unattended for short trips. Like a quick nip to grocery store. (We also feel it is unwise for middle school kids to have cell phones)
Ooma means they can call us for free if we're just round the corner at the grocery store. (And we can call them).
I bought the previous ooma bundle that was offered on here. We live in a dead zone for mobile phones and ooma has worked perfectly since we plugged it in. I haven't tried the bluetooth adapter but I have no complaints at all.
@CraigDanger the cool thing about that Ooma box, if you have a vacation home, you can pick the box up and take it with you. Of course you could forward the number, but then you wouldn't have the answering machine like functionality of the box with you. (And call screening with Premier.). . . Of course if you move the box, you'd want to change your address each time in "My Ooma" online - for the 911 service.
I've been waiting for one of these! OMG I'm so excited! The is very non-meh of you, Meh! Can't wait to get my "highfalutin-tarnished-icicle" at the end of the month!
@PocketBrain 'Lots of people are happy and proud of their Obi-Google Voice setups, but those are a better match for geek-tending folks. Ooma is easy witht the same folks supporting the box and phone service.
@RedOak If you want 911 location service then yes, you'll have to pay a fee although not to obi - you'll have to find a SIP provider who supports it. The google voice setup simply doesn't have 911 service.
@mcanavino once setup is complete, you never have to touch it again. If she has a cordless base plugged in, that can act as their answering machine, handsets, etc. I have mine set to 6 rings, and the phone base to 4, so Ooma only grabs calls that come in while I'm on the phone. In almost 5 years, I've had maybe three problems, and those were all fixed by unplugging it and plugging it back in. $3.83 per month!
@mcanavino from my post below: Very cheap, very reliable, very good quality. I also replaced my parents landline with Ooma, they are in their 80's and have had very few troubles with it, it resets with no intervention required when their internet goes out and then comes back.
For less than $4 a month, why NOT get it and have a land line? Maybe you'll lose your cell, maybe it falls in the toilet, maybe you need to call it to find where you left it...
I am tempted to get one just because of the good price, but I'll never get my parents to give up their landline. They have cell phones but get a warm fuzzy feeling from having a POTS phone just for emergencies.
@sjk3 True this is not exactly POTS but there are areas where you can't get copper at all anymore. This is the next best thing. Since a regular telephone can be attached to it (touch-tone), they may not even realize the difference except for the fancy dial tone.
@halnwheels Actually, it is a matter of if the main power goes out -- due to squirrels or hurricane or thunderstorm -- so does the Internet access. Whereas the POTS copper iine is powered separately from the house.
I bought the original Ooma (with Scout) maybe 10 years back. With that I've received Premier service with no monthly cost. If i buy this, will I be able to add this device to my existing account without paying extra for premier for this unit?
I bought a refurb from Woot! about 2 years ago for $80 as a spare in case mine ever dies. I've been using Ooma for my 'land line', if you know what that is yunguns, for years. Very cheap, very reliable, very good quality. I also replaced my parents landline with Ooma, they are in their 80's and have had very few troubles with it, it resets with no intervention required when their internet goes out and then comes back.
as i read this thread & debate this, comcast went down again. past 5 days have been iffy here in part of silicon valley. was working on something earlier and had to tether to my cell
I have one of these. Been using it over a year now. It's great for when on long conference calls while working at home. Keeps my cellphone free and I can use a deskphone with speakerphone for the call. I am actually posting to be sure my vmp badge is gone. Sad day as I've had it since Aug I think. But no purchases for a couple months means it should go. I may be back someday.
Specs
This model has multiple identifying numbers. Here are images for your own research and price checking:
Box label
Bottom of unit
Condition: Refurbished
Warranty: 1 Year Ooma
Estimated Delivery: 3/31 - 4/2
Shipping: $5 or free with VMP
What’s in the Box?
1x Ooma Classic
1x Ooma wireless adapter
1x 7ft ethernet cable
1x 6ft AC adapter
Pictures
The unit
Everything included
Back
Baby bell
Price Check
$129.99 List, $124.99 (new) at Amazon (sold third party, fulfilled by Amazon)
$46.89 for wireless adapter at Amazon (third party)
Warranty
90 days
Have one ... is cool! Meh!
@mthomtech Me too, switching over next week!
@mthomtech
Real question, why not just use Skype or Hangouts on your cell?
@mthomtech Yes, I got one last time it came up. Mine has fewer lights than this one and it cost a bit more. Sometimes I get an echo when I call out on mine. But it's great. I went from $31 bux to like $4 or something. My home line is for appointment reminders and relatives. Just posting to tell people on the fence, buy it. Also, you are not a true cheap bastard until you have one of these.
I helped them beta the original Telo, and one of my features made it into the final product which was cool. But the product works well, and call quality is great. My dealings with the company have always been top notch too. I like having a home line because I don't want my cell to be the one I give out to businesses and such. I like a lot of the premium features too. Voicemails sent via email, blacklists, etc. The also have a good app to make calls via your cell phone over data ... particularly good for traveling abroad. Anyone on the fence, you can't go wrong at this price.
@mthomtech, I agree. Been more than a year since I bought mine, switched from Vonage. Paid for itself in less than four months. Never really had any problems with it. (But don't torrent a ton and expect to make pristine calls.)
@haydesigner I use the QOS features within my router to give my voice calls priority but if you don't want to do that, Ooma has it's own QOS features. Just place the phone between your modem and your router and Ooma will automatically throttle any other packets that are interfering with a quality call.
@eze783 Two things; I have a three handset plus base Panasonic phone attached. The number is only given to family. It rings throughout the house, so no excuses from the teenagers like I left my phone in the other room. I also use the intercom feature on the phones. It's a good 911 phone as the number is registered at my address, My entire network and WAN is on battery backup.
@halnwheels gotta love those Pany phones. Especially if they have the Link-to-Cell feature. Worth having the Panys even without a landline due to that feature.
@wew it's me wew and I got to say this new unit looks like a better one because the top is flat and you can put junk on it. Mine is rounded and so I can't pile stuffs on it.
@mthomtech, @everyone - what is the difference between the 'classic' and the current one being offered at their site (I think the Telo 2) for $109?
@hockeybum Not sure what all the differences are, but you may find some detail on their forums ... here's one: http://www.ooma.com/forums/viewtopic.php?f=9&t=17120 I think they streamlined some functionality and some enhancements ... but I've had the classic since beta testing, with no issues. I took it across Europe during beta in 2008 and was able to make and receive calls everywhere I had an internet connection.
@haydesigner What advantages do you see over Vonage? I had Vonage years ago ... it was a bit expensive for how much I used it, and I never did get my fax to work. I can't remember the last time I sent a fax, so that's not as big of a liability as it used to be.
@eze783 cuz you can hook up cordless phoens with six handsets and answer in the toilet or garage without always carrying a device
@whogots, primarily cost… $25/month vs $4.31/month. Have noticed no difference in quality at all. :-)
Great meh face today!
@VeeDubTDI shades of old ma bell!
So it's a speaker dock for you phone....
@somf69 This is a VOIP phone with built in answering machine. Free calls to anywhere in the US for about $3.75 per month in taxes a fees. Like having a land line, with 911 support, caller ID, call waiting, and lots more. If you subscribe to their Premier service, you can get call forwarding, voicemail to email, blacklisting, and other features. Buy one of their handsets, and 2 people can use the phone at the same time.
@TCayer I'm pretty sure it was meant as Speaker-Dock-Fridays humor, not a request for more info about the product on offer.
@InFrom I saw it as a joke, too, but I learned something from @somf6's reply!
Oprah...Ooma.
@marvelljones ahhh the memories.
@Superjimtendo Uma. Oprah. Uma. Have you kids met Keanu?
I'll copy and paste my comment from the previous Ooma sale.
I purchased an Ooma for my mom in 2011 from Woot. We were switching around various telecom services to save money, and being old-fashioned, she insisted on keeping a land line.
So now it's been going 4 years strong. I'm really impressed with it. Setup is easy as cake. Service is reliable. The online interface is really nice, and more importantly, it only costs two or three bucks a month (literally).
Probably the best internet-phone solution out there as far as I know. Can't comment on how good their customer service is, because I've never needed it. My mom claims to have had a few phone calls that have dropped out, but I've personally never had an issue. (Then again, she is a bit tech-illiterate and has been known to accidentally press the hangup button with her face.) Highly recommended.
For the record, we use Centurylink. It's not as fast as Comcast, but it's been far more stable than Comcast, at least in our area. We also use a third-party telephone set, not an Ooma-branded one.
@Dankk I had two questions when I was hooking mine up and their online chat had answered both questions within minutes. Sooooo much better than dealing with Comcast or AT&T who's customer service is handled by mouth-breathers fresh out of the primordial goo.
@Kerig3 Agreed. I've also had good luck with their online chat.
If it was an OBi, I'd be all over it.
Obligatory mention that like skype, ooma unlimited is not really unlimited
http://www.ooma.com/company/faqs
@communist That's almost 20 hours of continuous talking per week. If you work 40 hours, that's being on the phone half of the time while you're working.
@communist The key part here is: They "enforce it on a case-by-case basis in the event that a subscriber is clearly abusing the service". In other words, this rule is for people that are running a business, but only want to pay residential rates. Legitimate users shouldn't face any problems.
@communist Ooma will gladly sell you their Ooma Business service.
I bought an Ooma last time they sold one and I'm very happy with it. I've ported my phone number from my ISP successfully and everything is running nicely. Couldn't be happier with an alternative to cutting the cord to expensive cable company phone lines!
If I didn't already have one, this would be a good price to get one. I use my Ooma every day on conference calls for work and never have problems with it.
I use it in conjunction with google voice so I don't need the premier features. Many of those features come for free with google voice.
@cengland0
What does this thing get you that just using Google voice doesn't?
Holy shit the Nintendo PowerGlove!
@givemeyoursoul
Not looking good so far
Bought the one offered previously and love it. Set up was easy and have had no issues. With taxes + Premier I pay about $14/month. Well worth it.
Where is the Lightning port?
@Headly That's why you want to plug it into a surge protector.
I have one I'll give anybody that wants it. Account still active, we just transfer it over and the no re-registration fee.
@zuruiboy for free? Yes please.
@zuruiboy What do you mean "no re-registration" fee? I was going to buy a used one and Ooma support told me that it would cost $75 to transfer ownership. It would be cheaper to just buy this refurb and register it.
@cengland0 I believe Ooma killed that used box re-registration fee. At least they told me that in a chat on their site.
@cengland0 They can transfer an active device and account and there is no fee. To register a non-active device is $75.
@jason Email me, zuruiboy(at)yahoo(dot)com
@RedOak I have doubts that fee has been killed. I've had my new Ooma less than a year so they must have changed it within that year. Their site shows charges of $19.99 to change the Caller Name, $9.99 to reactivate, and $39.99 to change the number. Not sure which of those are applicable if you buy a used one from someone else but you should call them just in case. Here's a couple snippets from their site:
"There are three ways that you can acquire an Ooma unit: purchasing a new device, purchasing a refurbished device, or purchasing a used device. If you acquired your used Ooma device through a friend or family or online through a site such as Ebay or Craigslist, chances are high that your device was previously activated. If that is the case, then you will need to reactivate the device with your own personal information.”
“How can I reactivate my used device? You can check whether your device has already been activated by visiting the activation page and typing in the activation code or MAC address on your device. If the device has previously been activated, you'll receive instructions on how to contact our Customer Care department to clear the device's current settings and reactivate it with your personal information. Reactivating an Ooma device requires a one-time fee “
“Important: Please note that used Ooma devices and refurbished devices are subject to different reactivation terms. If your Ooma device is refurbished it will be treated just like a new unit, meaning that you can activate it online without paying a reactivation fee.”
@cengland0 fees certainly could have changed since, I think, about 4-5 months ago. But looking at those fees you listed, I'd guess none of them applies to the "used" scenario. I think the $9.99 fee might apply to folks who let their service lapse. But even it applies to turning on service for a used box, it seems like a very reasonable fee.
@RedOak Well, they do mention reactivation fees three times and my own personal phone call to them said $75 so unless someone else calls to confirm there is no fee to getting a used Ooma changed to your name, I wouldn't buy a used one from anyone. Buy new or refurbished only.
@cengland0 When I called to cancel my Ooma service they offered me the option of finding someone to take over the active account in order to avoid the $75 re-activation fee. They even credited my account $10 to cover the next 2 months while I tried to find someone. I don't recall fully if there were any other smaller costs to make the transfer but the representative repeatedly said this method would avoid that $75 fee.
@zuruiboy Good to know if you take over someone else's account (probably still have their name on it), there's no fee. I was told there was a $75 fee if I bought a used one off Craigslist or eBay and wanted to activate it under my name. I think that is an unreasonable fee but I suppose they need to make money somehow because they certainly aren't doing it off my monthly service at
@cengland0 now that Ooma chat is awake, just had one with them. They confirmed there is a $9.99 fee to activate a used (not an official Ooma refurb like this one today) Ooma box. The "$75 fee" is old news.
Certainly don't take my word for it if you're about to buy a used one - do your own Ooma chat - very responsive.
But to be clear for others jumping in the middle of this dialog, there is no up front activation fee to turn on today's Ooma refurb service.
I just recently bought the non-wireless Ooma at Radio Shack for $30. Looking forward to hooking it up.
@djslack going out o' business sale, eh?
I live in Canada. Will this work for me here? Free local Canada/US calls, keep my #, etc?
@lorend0 prolly, go to ooma.com and check
Good Stuff. Just get it. Ooma factory blessed refurbs normally only have a 180 day warranty - 1 year here is same as the new units.
Be sure to plug the Ooma power cord into a surge protector since buying the box is what pays for your Ooma service, assuming you're too cheap to get the excellent Premier service. That 3-4 bucks per month is state/federal taxes, none of it stays with Ooma.
@RedOak You know you're in the write-up, right? Only slightly lazy. Now thrifty, as well.
Very tempted to buy another as a backup.
@KDemo Yep. Not lazy, but definitely cheap. That comment last time was intended for lazy folks tho - so they wouldn't be scared off since these are so easy to set up.
@RedOak - Have one. From Woot years ago. Love it. But it's made of weird stuff that's hard to dust.
@RedOak Mine did get zapped by lightning but it came through the cable to the cable modem, through the router, and then destroyed the Ooma. It was already out of any warranty so I just bought a new one. I'm also tempted to buy another one as a backup because I had to do without a phone line for a couple days while I waited for it to arrive.
@cengland0 'noticed you mentioned above you don't have the Premier service. One advantage of it is if your house loses power or Internet or your Ooma box craps out, it will auto-failover to a number of your choice. That is the way I found out our house lost Internet, I started getting home calls on my mobile while camping 250 miles away.
@RedOak just to be clear, some of the fees do stay with Ooma. The feds and local regulators give limits to some of the "recovery" charges that providers can charge customers and they can cook the books to show it is an expense on their end even if they are profiting some. Now taxes of course go to gobernment
@RedOak I use Google Voice and have it set to call my Ooma number and my cell phone number at the same time. So if I lost power (wouldn't matter anyway because I have UPS in my wiring closet), the next call could be answered by the cell phone.
I never give anyone my direct Ooma number. I always give out my google voice number instead and that gets forwarded to Ooma.
@RedOak Paying for premier service kind of goes against the whole premise. I'll stick with the three dollars a month I pay in taxes and let the box pay for itself. Call me cheap!
@halnwheels The base service works great, but aside from the several handy features in Premier, I use that included second phone number to run a consulting business on the side..
I wish this kind of service came with a text feature. I rarely call people, I usually text.
@Superjimtendo The Obihai (via Google Voice) supports texting. It's very similar to the Ooma, but without the any recurring taxes or fees. I'm not much of a texter, but I've used it from time to time and it works great.
@Superjimtendo This is a land line. Use your mobile to text.
It's nice to have constant reminders that I am in the right place.
have the non-wireless ooma teleo and LOVE it... so tempted to get this one just for the wireless feature.
@annwat - Ooma sold me a bluetooth dongle. Think it was about $15. Just be sure your phone has BT.
Got this the last go round - I have no use for the wireless adapter. Otherwise its been working great - ported my number over last month and I figure we are saving $400+ a year with no more local or long distance bills. Monthly taxes under $4 for us.
Now I can check our voicemail online and my wife and I get a text whenever someone leaves a message. Very satisfied.
I got one of this lást time they were on sale. I got a doa unit and meh was out of extra units to send so I got a refund.
Thank God I did not sign for ooma... I got something that is 100% free and I can't recommend it enough
It's called obitalk 100 it costs around 35 bucks and it's the size of a pack of cigarettes, it uses google voice for free US AND CANADA calls and they have very cheap rates for international calling... It has no 911 service but you can pay a dollar monthly fee to add it...
So this is my suggestion: if you need a "landline" and want to pay absolutely nothing to get this service get the obitalk. Look it up on Amazon
If you have any questions please let me know.
@jareza Agreed 100%. I love my obi and while I would never recommending skirting insanely outdated telecom laws, it's worth noting that neither the ooma nor the obi have a GPS in them to restrict you from using them overseas to make free calls back to the US
Yup, you can travel with your obi anywhere in the world and talk as if you were in the States. anyhow, OBI is the best! no regrets so far!
Need help. Can someone explain how this can replace Comcast internet/phone bundle? I also have at&t mobile (but under contract for another year or so). Thanx.
@YahSah15 well you still need an ISP you can just dump the voice part of your bill. That said Comcrap will try to increase your internet service for no buying a bundle (assuming you don't have TV) but everything is negotiable.
@shade_tree Thank you.
The Obihai (with Google Voice) is totally free after you buy the hardware...no taxes, no nothing. I've been using one for many years, and I couldn't be happier with it.
@ChunkyBitz Thumbs up with OBI, I call BS on OOMA monrthly "taxes"... taxes for what?
@jareza They are federal and local taxes on phone service, you'd pay the same taxes if you had a real landline. The reason Ooma has them is because they've decided to be a carrier (phone company). Obihai doesn't provide a service, they just sell hardware that lets you connect to the service of your choice. If that choice is Google Hangouts (formerly Google Chat), there are no taxes because Google doesn't call themselves a carrier. Technically, when you use the Obihai via Google Hangouts, you are using a PC to connect to Google (the Obihai emulates the PC software) and then Google is placing the outgoing call via a standard phone company. That way they avoid being a phone company and thus eliminate those taxes.
Hey! I just crawled out from under a rock.. What the hell does this 'ooma' actually do?
(novice explanations only please).
@unkabob It's a Voice-over-IP (aka VoIP) phone system. It uses your broadband Internet connection to provide you with the equivalent of POTS (Plain Old Telephone Service, aka landline) home phone service. Vonage would be the most commonly-known similar service (because of their incessant commercials), but they charge around $25 a month (to pay for their incessant commercials).
@ChunkyBitz ... Thanks.. Never liked vonage, they kept telling me their prices were very reasonable but reading the small print convinced me that statement was only a temporary promise.
@unkabob I, too, got screwed by Vonage years ago. Ooma has given me great phone service for almost 5 years for $3.71-$3.83 per month. My number port took less than 3 days, my caller-ID and 911 data is all good. I enjoyed their Premier service for a trial period, but just don't use the phone enough to make it worth $12 a month more. Plus, plug a cordless phone base into it, and you've still got as many extensions as you need. I've heard you can plug it in to your existing wiring and use it with your current phones, but have not tried that. This price is awesome as well!
@TCayer ... Sounds good, thanks.
@TCayer You need to disconnect from MaBell at the box, usually located outside your house. My guess is that Ooma doesn't like the DC voltage that MaBell gives you.
@G1 That's a good tip. Since we use cordless phones, it hasn't been a problem. My house has OLD wiring, and many of the connectors are the old 4-pin plug.
been using ooma since they first started! great service as long as you have reliable broadband connection.
i don't pay any taxes because i'm grandfathered in but I'm pretty sure you will have to pay taxes (around $5-10) each month
@lotsaboxes easy to check the taxes at the link provided by Meh above, but most folks report about $3-4/month.
I'd buy one if I hadn't bought one from w00t quite some time ago. Great device, even better price here.
Some people are asking why have a landline? For one, I have relatives in other countries that are not very Internet savvy. Ooma lets me call them at cheap rates. Second, I could keep my old phone number and didn't have to update anything. Only with great services now like blacklists and voice mail via email. And best of all, since my Internet connection has been very stable over the last few years, reliability far exceeded AT&T POTS ( I had two major down times where it took them days to get the line back up)
@einrad Since you have relatives in other countries, you can get free Ooma to Ooma calling anywhere in the world. They would need their own Ooma device and service.
@einrad Reasons to have a landline: younger kids who don't have their own cell. Your cell is dead. You dropped your cell in the toilet. You need to call your cell to find where you left it. Shall I continue?
@cengland0 Ooma to ooma calling would require some tech aptitude. But even Ooma to POTS is cheap these days. And international calls are not affordable with US cell carriers at all.
@einrad AT&T just increased most international calls from one cent/minute to 20 cents/minute. Bummer!
This is why we wade through days and days of barely "meh" yunk. Good meh today for sure. These work really well, and at $65 including wireless adapter are just too good of a deal to pass up.
I can't even possibly imagine why anyone would want one of these.. but i've been a cell-only person since 1996.
@eblade Don't know about you, but my internet connection in my home is more reliable than my cell coverage. In fact, my phone is always connected to my wifi when I'm home. Sometimes it switches to wifi calling mode. We have an Ooma and use it for long phone calls so it doesn't run down my cell battery. Also good to have a backup if the kid hides the cellphone.
@eblade Have you ever lost your cell? Had the battery die? What if you break it? If/when you have kids, there's a phone in your house for emergencies. For a minimal setup cost and less than $4 a month, it cheap insurance.
If I bought this I would still be keeping my long time copper land line. My question is this,,,,,,With this Ooma device and service can I choose and get an area code not local to me. For example, if I live in Cleveland, Ohio can I choose a NYC area code?
@sparkyfarad Yes. Their site says this specifically, "Choose a new number in most U.S. area codes Select a local area code or one in a city far away. No matter, we’ve got your number."
@sparkyfarad we did this.
We set up to be a local number for my parents. They live in 20th century... no cell phones, only home phones.
They can call us as local.
@sparkyfarad This would be another reason (amongst many) to consider the $9.99/month Premier package for some folks. The Premier package includes a second phone number and you can pick two different area code phone numbers on a single Ooma account.
@sparkyfarad You can also port our existing number, and drop the copper
One more up vote for ooma.
Fantastic phone.
Our kids are just hitting the age where we feel we can leave them at home unattended for short trips. Like a quick nip to grocery store. (We also feel it is unwise for middle school kids to have cell phones)
Ooma means they can call us for free if we're just round the corner at the grocery store. (And we can call them).
no meh, no
I bought the previous ooma bundle that was offered on here. We live in a dead zone for mobile phones and ooma has worked perfectly since we plugged it in. I haven't tried the bluetooth adapter but I have no complaints at all.
I bought my second one last time around. I'm running out of house to put these in. Too bad, this is the best deal yet. The Wifi adapter is rock solid.
@CraigDanger the cool thing about that Ooma box, if you have a vacation home, you can pick the box up and take it with you. Of course you could forward the number, but then you wouldn't have the answering machine like functionality of the box with you. (And call screening with Premier.). . . Of course if you move the box, you'd want to change your address each time in "My Ooma" online - for the 911 service.
I've been waiting for one of these! OMG I'm so excited! The is very non-meh of you, Meh! Can't wait to get my "highfalutin-tarnished-icicle" at the end of the month!
Still happy with my ObiTalk, although I bet Ooma is less fussy.
@PocketBrain 'Lots of people are happy and proud of their Obi-Google Voice setups, but those are a better match for geek-tending folks. Ooma is easy witht the same folks supporting the box and phone service.
@PocketBrain and with OBi don't you have to pay a small annual fee no have 911 location service? Included in the basic Ooma service, no extra cost.
@RedOak If you want 911 location service then yes, you'll have to pay a fee although not to obi - you'll have to find a SIP provider who supports it. The google voice setup simply doesn't have 911 service.
Is this a Morher-in-law safe device? She gets confused with the Amazon StickTV I got her so how's this for ease of use?
@mcanavino once setup is complete, you never have to touch it again. If she has a cordless base plugged in, that can act as their answering machine, handsets, etc. I have mine set to 6 rings, and the phone base to 4, so Ooma only grabs calls that come in while I'm on the phone. In almost 5 years, I've had maybe three problems, and those were all fixed by unplugging it and plugging it back in. $3.83 per month!
@TCayer Thanks! I'll ask the wifey about getting one for her.
@mcanavino from my post below: Very cheap, very reliable, very good quality. I also replaced my parents landline with Ooma, they are in their 80's and have had very few troubles with it, it resets with no intervention required when their internet goes out and then comes back.
I was about to click the meh button when I decided to check the comments first... and they completely changed my mind: buttoned-plausible-finger
For less than $4 a month, why NOT get it and have a land line? Maybe you'll lose your cell, maybe it falls in the toilet, maybe you need to call it to find where you left it...
@TCayer worst case, give this Ooma number out when a company requires one instead of your mobile and you don't want to give them a fake.
Looks like this is the old model. Anyone know the difference between the old and the new on the technology level?
I am tempted to get one just because of the good price, but I'll never get my parents to give up their landline. They have cell phones but get a warm fuzzy feeling from having a POTS phone just for emergencies.
@sjk3 True this is not exactly POTS but there are areas where you can't get copper at all anymore. This is the next best thing. Since a regular telephone can be attached to it (touch-tone), they may not even realize the difference except for the fancy dial tone.
@halnwheels Actually, it is a matter of if the main power goes out -- due to squirrels or hurricane or thunderstorm -- so does the Internet access. Whereas the POTS copper iine is powered separately from the house.
@sjk3 You can put your Ooma and internet modem on UPS for extra security
I bought the original Ooma (with Scout) maybe 10 years back. With that I've received Premier service with no monthly cost. If i buy this, will I be able to add this device to my existing account without paying extra for premier for this unit?
@NetworkGuy I doubt you can add it to the same account, but I think Ooma has Wifi extenders now if you need more coverage in the house.
I bought a refurb from Woot! about 2 years ago for $80 as a spare in case mine ever dies. I've been using Ooma for my 'land line', if you know what that is yunguns, for years. Very cheap, very reliable, very good quality. I also replaced my parents landline with Ooma, they are in their 80's and have had very few troubles with it, it resets with no intervention required when their internet goes out and then comes back.
Telephone not included :( would have bought one if it came with the telephone and its reminders too, I too need to get the number to 911.
Letterman: Have you two met? Ooma, Oprah. Oprah, Ooma. Ooma, Oprah. Oprah, Ooma.
Crowd: -crickets-
as i read this thread & debate this, comcast went down again. past 5 days have been iffy here in part of silicon valley. was working on something earlier and had to tether to my cell
OK, I just bit the bullet on this deal. Other than this forum, is there anything else I should be reading before it gets delivered?
I have one of these. Been using it over a year now. It's great for when on long conference calls while working at home. Keeps my cellphone free and I can use a deskphone with speakerphone for the call.
I am actually posting to be sure my vmp badge is gone. Sad day as I've had it since Aug I think. But no purchases for a couple months means it should go. I may be back someday.