Your return policy- you should offer free returns or at least clearly state that customer must pay for all returns. There’s no customer service phone number. Each and every communication takes up to 3 days for a response. Unacceptable!
@sammydog01 I think it’s too bad they rewrote the FAQs to be so neutral-sounding. When I started they were unabashedly snarky and you got the message loud and clear, right away, that hey, this is NOT an Amazon-style site.
@ItalianScallion@Kyeh@sammydog01 That’s the american way though - don’t read the instructions, directions, fine print except as a last resort and only after you have tried everything else you can think of.
Hey, this is Meh. I, for one, am glad that their Customer Service is more than meh. At one point in my career, I worked almost daily with CS. Maintaining a phone-based CS organization is a ton of work and expense. Email CS is actually pretty nice. It gives the CS folks time to look into details and come up with solutions, rather than wasting the customer’s time doing that on the spot while you’re on hold. People are not likely to be buying so-called mission critical stuff for a business from Meh, their prices are cheap, so three days sounds like a reasonable time for a response.
I’ve been happy everytime I’ve reached out to customer service. They always resolve my issues and I hate waiting on the phone so an email is perfect for me.
The few times I have had issues, and I have been on here since week one, my issues have been resolved. Not always at the speed of light, but they have been resolved.
I am so glad it’s not one of the other huge stores, I would take way worse service. I’ve been totally impressed when I’ve had to reach out. I’ve been sent free replacement or credited for anything that truly had an issue. A couple times, I realized I was wrong and the thing worked, and I canceled my request for help. These guys are awesome, doing something a bit different, and it’s not perfect and it’s not for everyone. I like that. I like it so much that I’m a member and I engage in forums. I think there’s a pretty solid following. Sometimes you just have to look around and decide if you went to the wrong class by accident.
@mediocrebot very mediocre. I see some severed limb action. It’s exactly what I expected. Meets expectations, which were set appropriately for the situation. Maybe I’ve made my point.
@elizabethalina@mediocrebot And the guy who is supposed to be angry, I guess, looks kinda happy. I suppose sitting on the floor means it’s the wrong class? And what is that thing the long-haired Black girl is holding? Is that the severed limb?
@ItalianScallion@mediocrebot she’s holding her other arm, awkwardly, but to the right of that nonsense there’s two random arms coming from nowhere. And the boy in the far left is somehow reaching like stretch Armstrong to get half his severed arm to the middle of the pic. It’s a real festival of arms. And yeah the bot clearly didn’t understand angry… or, far worse, I’ve been wrong about a lot of situations in life.
You sound like someone who would be happier paying more for stuff at Amazon.
@sammydog01 I think it’s too bad they rewrote the FAQs to be so neutral-sounding. When I started they were unabashedly snarky and you got the message loud and clear, right away, that hey, this is NOT an Amazon-style site.
@Kyeh @sammydog01 There are always people that don’t get it unless you’re crystal clear. Exhibit A: Kelly’s cartoons at The Onion.
@ItalianScallion @sammydog01 And a lot of people never read the terms at all.
@Kyeh @sammydog01 Guilty as charged!
@ItalianScallion @Kyeh @sammydog01 That’s the american way though - don’t read the instructions, directions, fine print except as a last resort and only after you have tried everything else you can think of.
Hey, this is Meh. I, for one, am glad that their Customer Service is more than meh. At one point in my career, I worked almost daily with CS. Maintaining a phone-based CS organization is a ton of work and expense. Email CS is actually pretty nice. It gives the CS folks time to look into details and come up with solutions, rather than wasting the customer’s time doing that on the spot while you’re on hold. People are not likely to be buying so-called mission critical stuff for a business from Meh, their prices are cheap, so three days sounds like a reasonable time for a response.
I’ve been happy everytime I’ve reached out to customer service. They always resolve my issues and I hate waiting on the phone so an email is perfect for me.
The few times I have had issues, and I have been on here since week one, my issues have been resolved. Not always at the speed of light, but they have been resolved.
CS has always been great for me and responsive. I actually prefer the email because there’s a paper trail.
I am so glad it’s not one of the other huge stores, I would take way worse service. I’ve been totally impressed when I’ve had to reach out. I’ve been sent free replacement or credited for anything that truly had an issue. A couple times, I realized I was wrong and the thing worked, and I canceled my request for help. These guys are awesome, doing something a bit different, and it’s not perfect and it’s not for everyone. I like that. I like it so much that I’m a member and I engage in forums. I think there’s a pretty solid following. Sometimes you just have to look around and decide if you went to the wrong class by accident.
VAN GOGH! MANGO! TANGO! AWESOME!
/showme angry in the wrong class and everyone else is having a good time
@mediocrebot very mediocre. I see some severed limb action. It’s exactly what I expected. Meets expectations, which were set appropriately for the situation. Maybe I’ve made my point.
@elizabethalina @mediocrebot And the guy who is supposed to be angry, I guess, looks kinda happy. I suppose sitting on the floor means it’s the wrong class? And what is that thing the long-haired Black girl is holding? Is that the severed limb?
@ItalianScallion @mediocrebot she’s holding her other arm, awkwardly, but to the right of that nonsense there’s two random arms coming from nowhere. And the boy in the far left is somehow reaching like stretch Armstrong to get half his severed arm to the middle of the pic. It’s a real festival of arms. And yeah the bot clearly didn’t understand angry… or, far worse, I’ve been wrong about a lot of situations in life.
/showme a normal human number of arms, in a crowd
@mediocrebot almost, buddy. There’s always at least one guy with three or more arms.
it’s a good seek and find.