meh Customer Service

I had a slight issue with a thing I bought recently and, as always, meh made it right–better than right, as they always do. That deserves some recognition, not the one time getting it right, but the always getting it right.

I realize (and even believe) that some folks have had less than stellar experiences, and I don’t mean to dismiss them. But I can’t deny that my experiences with meh customer service have been everything other than meh, excellent for the most part. They not only take care of any problem, but they generally do so with grace, humanity and humor.

Factor in that they’re selling some dodgy, mediocre shit here (hear me out)–which is to say stuff that’s for one reason or another questionably disposed (close outs, extras, odd lots, otherwise just odd stuffs), which, you’d have to think, only increases the odds (ha, odds) that things will somehow be not quite right–and the level of customer service is nothing short of motherfucking incredible.

Now add to that that a considerable portion of the staff is actively engaged out here with us ill-tempered and foul-mouthed miscreants (I like to think that those are two separate groups; and let me just say, you ill-tempered lot are some horrible fucks). It’s a god-damned miracle, says I.

I love buying cheap shit that’s useful but I especially love buying it from people (actual people, not corporations or soulless one-percenters [I have no idea if Matt is a one-percenter, but he strikes me as soulful]) who are committed both to regular customer service and to developing and sustaining a genuinely enjoyable nurturing community.

Truly.

Thanks, meh.

Now get out of here. I’m all verklempt.

/giphy verklempt