@narfcake have I told you lately, you are my hero???
Hey, how did I end up being goat? I think I have only sent 4 emails to customer service in a span of 3 years – and the 2nd one in each exchange was a thank you!!
@bearsbearsbears As I understand it, they are training a new customer rep, @woodhouse, and he’s a very slow learner. (Now that I’ve pinged him, he will probably mosey on over to this thread – eventually.) But seriously, they will get to you, it just might take a while.
@Barney@woodhouse is not a slow learner, he just has to carve each letter he uses in his email responses out of wood with an axe and then type set it, then take a photo of it, then covert it to a pdf, then copy/paste it into the email. It takes a while.
@bearsbearsbears We’re getting a lot of emails at the moment, so it takes a little while for us to get to everything. That said, I just got home, so I will take a look and see if I can track it down.
@Barney I try to answer all of the tags I get on here as quickly as I can (within reason), but I don’t see it as a burden!
It is definitely best to just submit one ticket, though. We get them all, but the turnaround is a little longer because we’re down a (wo)man for a couple more days, and I’m still learning things.
@woodhouse I’m serious about this. This is new to you right now and who knows, you might even be enjoying it , but you can get burned out if you try doing too much, especially on your off time. So take time away from this when you get the chance. We don’t want to lose you.
Edit: In other words, ignore these whiners (and goats)!
I think @galmaegi and @woodhouse would both tell you that sending multiple emails won’t help.
Are you going to your orders and clicking the button that says I need help with this order?
Have you checked your spam folder for their response?
Those are typically the reasons why CS doesn’t seem to be responsive.
@mikibell Multiple emails = goat!
https://meh.com/forum/topics/curse-you-david-gray---scapegoat-of-the-month#53bc6b37ba5384e80a5e8270
@narfcake have I told you lately, you are my hero???
Hey, how did I end up being goat? I think I have only sent 4 emails to customer service in a span of 3 years – and the 2nd one in each exchange was a thank you!!
@mikibell
I blame you that I sent more emails to @woodhouse than I sent to @hollboll and @galmaegi combined.
@PlacidPenguin Why are you showering @woodhouse with emails?
@dashcloud
@hollboll is on vacation, so the odd of a ticket getting taken by @woodhouse are higher for now.
@PlacidPenguin that is because @hollboll crushed your dreams… and somehow @galmaegi flies under our radar…
@mikibell @galmaegi
I like seagulls. (Or I would if I saw any.)
@dashcloud @PlacidPenguin
I told you guys on day one that I would hoard the easy emails. You guys fall into that category, usually.
@dashcloud The penguin just has a crush on the lumberjack
@woodhouse
You joined the site Feb 16, 2016 and made your first post on Feb 21, 2017 (when you said you like the beard of Rutherford B Hayes.)
@mikibell @galmaegi is harder to spell. Awesome but harder to spell
@PlacidPenguin Okay, it might not have been day one. But it was like my third day at the company when we did my announcement when I said that.
@CaptAmehrican That too…
@CaptAmehrican So no one can find me!
@galmaegi
/image seagulls
/giphy seagulls
@PlacidPenguin Okay, that’s me.
Send as many e-mails as it takes. Don’t give up!
Yep I’ve tried going through the help with my order link. Emailed them last Friday initially. I’ve checked spam too. Nada.
@bearsbearsbears As I understand it, they are training a new customer rep, @woodhouse, and he’s a very slow learner. (Now that I’ve pinged him, he will probably mosey on over to this thread – eventually.) But seriously, they will get to you, it just might take a while.
@Barney @woodhouse is not a slow learner, he just has to carve each letter he uses in his email responses out of wood with an axe and then type set it, then take a photo of it, then covert it to a pdf, then copy/paste it into the email. It takes a while.
@Barney Hey, I’m RIGHT here!
@bearsbearsbears We’re getting a lot of emails at the moment, so it takes a little while for us to get to everything. That said, I just got home, so I will take a look and see if I can track it down.
@woodhouse I SEE you!
Edit: You are such a sweetie. Don’t burn yourself out trying to please all of us. We are pretty demanding.
@woodhouse Hey you ignored my post about your
defending your slow learningaxe carving skills. I feel slighted!!! (grin).@Kidsandliz @woodhouse completely ignored the fact that I pinged him first!!!
@Barney I try to answer all of the tags I get on here as quickly as I can (within reason), but I don’t see it as a burden!
It is definitely best to just submit one ticket, though. We get them all, but the turnaround is a little longer because we’re down a (wo)man for a couple more days, and I’m still learning things.
@mikibell I literally just got home and opened my computer to like 10 tags. Cut me some slack!
@Kidsandliz I just saw it!
@woodhouse I’m serious about this. This is new to you right now and who knows, you might even be enjoying it
, but you can get burned out if you try doing too much, especially on your off time. So take time away from this when you get the chance. We don’t want to lose you.
Edit: In other words, ignore these whiners (and goats)!
@woodhouse nope… no slack… if I get blamed for everything, so should you
@woodhouse here - use this (couldn’t figure out how to get the gif to post so jpg’ed it)
@Barney
I do enjoy it, interacting with you guys is a fun part of my job. I definitely find time to relax, not to worry!
@mikibell You got nominated, that’s your own fault!
Although, I think I am perpetually culpable since I work for the company.
@woodhouse Where have I heard that before? Anyone seen the ghost of @JonT?
@woodhouse that is illogical… but we
you anyways…
@woodhouse no you are missing point of goat. The goat is the taker of all blame for the month. She is the goat it is always her fault.
@mikibell I guess I should clarify - culpable for answering questions about any issues that come up. Better?
@CaptAmehrican either that or she is:
@woodhouse
@mikibell Awe, you deleted the first one.
@woodhouse
@mikibell I should buy that for my lady. She’d think it was hilarious.
@woodhouse for sale here:
https://fbshirt.com/woodhouse-t-shirts-hoodie-sweatshirt/
@Kidsandliz
@Barney Hmm, @JonT
@jqubed
Uhhh:
https://meh.com/forum/topics/soon-i-will-be-one-of-you#58be54eb5dd65a0b50df93e8
@PlacidPenguin hush, it’s hyperbole
@jqubed
And this is a hyperbola:
@PlacidPenguin And this is HyperBowl
@bearsbearsbears
Can you confirm I responded to you? I’m almost certain I found the right one, but want to make sure.