For those who missed the fuko, odd account information "glitch"
3I just came from my account information and found that even though I had purchased something in Oct, my credit card information was partly missing (expiration date was there but not the card number or the security code - go figure) and it along the bottom of that window something along the lines of wait a minute tiger…have to fill stuff in, no check marks by that missing info… and so I had to fill that credit card info back in.
I had gone there to see how many fuku’s (3) and fuko’s (1 - the first one April fools day 2015, none since) I had gotten. I also noticed they now allowed a different shipping from billing address (thank you meh). So clicked on payment settings edit then I went to add my actual address as shipping address since I have used a friend’s address for most of mail even though I have never lived there. I then had to fill out part, but not all, of the credit card information again before it would allow me to save. I just went back and clicked on edit again, and this time all the credit card information was there. Odd it was missing the first time I clicked edit and not the second time I clicked edit.
Anyway, back to the point, I am thinking that might be a reason why some of you got the endless green bar when you tried to buy the fuko and no purchase? Some of your credit card information was maybe MIA?? Just a thought… might be worth checking.
- 15 comments, 40 replies
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Let me jump in here to clarify that things you’re characterizing as “glitches” are actually security features.
The Payment Card Industry Data Security Standard requires that merchants not store card security codes for security measures. In fact, we go an extra step on our checkout form to ensure our servers never see credit card information. Instead, it’s passed directly from your browser to our payment processor (Stripe) in a process known as tokenization. Basically, credit card information is sent from your browser to Stripe who connects to your bank to verify the data and then returns us a credit card “token” (but not the actual credit card data) upon success.
We’ve supported the ability to allow a different billing and shipping address since the launch of the site. When changing your shipping address we do ask that you enter your credit card information again so that we can verify its details. This is a security measure that helps mitigate the damage if an account becomes compromised. If a bad guy gains access to your account they cannot simply enter a shipping address of their choosing and begin purchasing items. They must also establish a valid credit card token which requires card details that we never store.
Hope that helps.
@shawn Makes sense EXCEPT time one I clicked on edit the visa stuff was missing (at that point I then put in my actual address to ship to leaving the other one where most of my mail goes), then put back in the credit card info (it was blank when I had clicked on edit). Then later I tried again to see if it was repeatable, clicked on edit and it was all there. THAT is what doesn’t make sense - one time I click on edit, do nothing yet, and the info is missing. The next time I click on edit, do nothing and the info is there (eg all filled in unlike the first time).
@Kidsandliz are you able to reproduce?
@shawn I just tried it again and it came up “right”. I did EXACTLY the same thing as the other two times. Choose account, choose my account, scroll to payment settings, choose edit. What was odd was the one time the expiration date was right and what was missing was the visa number and security code. All the times I was already logged in well before I looked at my account (was on the forums prior to each time).
@Kidsandliz are you using internet explorer? I had an issue I submitted a support request on where IE was blanking out my cc info when I used the dropdown to buy.
@sohmageek Mac (10.11.6), safari (10.0 (11602.1.50.0.10)).
Is this an error of some kind? I had the “I am not a robot” clicked; however, I was still accused of being a robot.
@connorbush I think you get that message when trying to buy while it’s paused.
@medz ah, okay.
@connorbush here’s what we’re seeing in this scenario…
Step 1: We add Google’s reCAPTCHA widget to the checkout page in order to prevent bots from purchasing Fukobukuros.
Step 2: You interact with the Google reCAPTCHA widget in your browser client-side. When the widget verifies that you’re not a robot it fills in a hidden form field called
g-recaptcha-response.Step 3: When the order is submitted we send the
g-recaptcha-responsetohttps://www.google.com/recaptcha/api/siteverifyto ask if it’s valid.Step 4: If Google says the response is not valid we throw up the
Are you a robot? You can't buy this if you're a robot.error message.Something is breaking down when we send Google valid responses when the site is getting slammed with thousands of orders being placed at the same time. We’re not sure yet if it’s something happening on our end our Google’s.
Basically, the first robot check passed but the second failed.
I’m not saying that’s a great answer but the benefits of CAPTCHA still outweigh the situation where only people who have programmed robots to auto-purchase are the ones getting Fukobukuros.
@shawn - The Mrs. had the page up and ticked the “I’m not a robot” box, hit buy it and got the “are you a robot” error. She had time to exit the order screen, the deal was still alive and she reloaded the cart from the main page and ticked the captcha again (got the green check box) and attempted to buy and received back the “we’re processing too many, try again later in a few minutes” thing. Then she hit order again (without exiting the order page) and got the robot error yet again when the captcha was plainly checked and had been accepted and she got the robot error again. When she dumped out of that, it was sold out.
@shawn - As a BTW - I mentioned the above only if looking at a log re: those transaction attempts might help any with your “We’re not sure yet if it’s something happening on our end our Google’s.”
It wasn’t a big deal to us, we’ve been amazingly fortunate with the number and quality of the fuko(u) we’ve been lucky enough to get in the past and it’s all good (and frankly, the anticipation of delivery is alone worth the $5). . . just thought what had happened was interesting, and wondered if it might help you guys out.
This was at the midnight offering BTW, we didn’t get a chance to try again later in the day.
@connorbush Happened to me too, before it was paused. I AM NOT A ROBOT. Glitch or feature, dunno. Mine was at the 5 AM PT attempt
@shawn I ran into a funny error where when it was doing the green bar thing it crapped out and said my reCaptcha verification expired or something to that extent. What’s the length of time a successful g-captcha-response is valid for?
@Pavlov I had the VERY sad experience. The deal was still active. It happened to me 3x
@shawn - That’s exactly what happened to me, as well. Both my pc and phone. Missed again at 5, and was at the dentist for the 1:00 release. Also not complaining. I figure it wasn’t meant to be, meh has been more than fair to me.
@KDemo
That’s a positive way of looking at things.
If only more mehmbers accepted this fact.
@KDemo @Pavlov I had the same experience. Fell into the captcha trap and didn’t get out of it before the deal was paused. I love the meh fukus (got 2 so far), but if it’s not meant to be: c’est la vie! Maybe next time. I hope somebody who deserves it more is getting a nice secret santa from meh…
@PlacidPenguin
I take responsibility for normal
people going bonkers with entitlement, rage, hysteria, shock, grief, gloating, thoughts about “fairness”, and incredibly reliable and valuable technical helpfulness on the topic of network architecture every time Meh offers a Fuko.
Robots have to, says Capcha? Robots can’t?
Heh heh. reCapcha is so prissy. So proper.
Next time. Someday. Robots r00l.
See ya for now, Capcha.
@shawn I got a “we don’t know which item you want” error message. (Can’t remember the exact words, but it is the one you get when you try to buy without selecting the color, size, etc. from the drop-down box.)
@ELUNO I typically see this when someone tries to order before the page has fully loaded or there was a client-side JavaScript error before the purchase was made.
It’s random enough that we haven’t been able to consistently reproduce it yet.
@ELUNO I got the same…
I just assumed that it was sold out and that’s why it didn’t load the option. It was still 4:00 when I was actually loading the page.
@RiotDemon Same here. I was here at 4:00 sharp, and got that, so I don’t think it was because it was sold out.
@RiotDemon Me three! After not being sure about which item I wanted and trying again, I also received the robot accusation after I successfully got a green check. I hit the “try again” button over and over until I got a sell out message. I guess it was an unlucky day for a lady robot(?) like me
@shawn
Why are there times where clicking I’m not a robot produces a captcha thing, yet other times it returns a green check mark and approves the captcha?
As seen here I’m not sure whether or not this was a good thing.
@PlacidPenguin http://security.stackexchange.com/questions/78807/how-does-googles-no-captcha-recaptcha-work
@shawn
Wow, you must not like me if you’re using StackExchange as a response to me over the weekend.
@PlacidPenguin the point is the details about when someone can click the checkbox and when they have to solve a challenge are opaque and under Google’s control. We don’t have code that says, “Here’s @PlacidPenguin again. Fuck that noise. Make them pick some photos of road signs.”
@shawn
And I’m thankful for that.
@shawn Based on that Stack Exchange page I am always going to be screwed by Google on the Fukus. Good to know so I can stop wasting my time trying for them.
fuck off my cc info is correct
@pitttechtk
@shawn
@shawn I think there was a captcha glitch. probably volume related, but seems like way too many 'robot’s were shopping that night. especially those of us who passed the turing test and are therefore sentient and allowed to make purchases like living and breathing human beings.
I had a similar issue with the Captcha not working… was pissed as hell! Seems really unfair that a site glitch interferes with our ability to purchase the coveted Fuku. I was NOT using a bot. My credit card and billing address weren’t being changed, either. I had everything set as I have always had it set.
@Phoenix_Tears It’s your karma.
i have a strong suspicion someone is off their medication
and it ain’t barney
Can we have VMP only Fuko some time to benefit those of us who are loyal VMP members? Please??? If it is only VMP members who get the chance to get the Fuko wouldn’t that take care of the bot issue or multiple purchases without verifiable data? Or maybe reverse the whole process for access to FUKO on those days so that instead of us going last we go first. Like, say maybe only VMP members can get Fuko at 12 am and 8 am, and everyone (VMP and non-VMP members) has a chance to get it at 4pm. IDK
@michaelgj2002
What would stop someone who doesn’t make any purchases from signing up the 1st of the month, cancelling it later on in the day on the 31st (to get the refund for unused VMP), and just repeating the process every month?
(Possible answer: Laziness.)
@michaelgj2002 4pm ET launch was VMP-only
@shawn I know but can it be 12am and 8am for VMP for Fuko days and 4pm ET for everyone. That would give VMP members one more incentive. It would also go along with the whole unlucky theme.
@PlacidPenguin But the payment would have already been processed. I guess I’m missing the question…if it’s the first of the month it would not be the 31st later on in the day…???
@michaelgj2002
Cancelling unused VMP results in a refund as laid out in the VMP membership agreement.
@PlacidPenguin Oh, ok. I didn’t know that. Got it!
Someone just send me a fuko every time so that I can have the pleasure of laughing at everyone else.
Fine if the box is empty or just Texas Air.
I just wanna/needta feel superior. K? Got it?
Auto-charge ze card, pls.
@f00l LOL
I failed the test last night
@einrad
I took a tour of the test but it didn’t ring me.
@shawn
It may sound counterintuitive but I think all the guys need to do is slow down a bit.
This is my theory regarding the Captcha issue.
I utilize a site that uses Captcha to enable downloads of videos. If I’m too fast between “Not a Robot” and “Generate Download Link” I get an error. I think people are clicking on the Captcha and then the buy button too quick for the Captcha to register. Google is getting the Captcha registration and validation query at the same time. But because the registration hasn’t completed yet the validation is coming back false.
I think you have to wait for the green checkmark to completely form before hitting the “Yes! Fine! Just buy it already!” button.
The only Fuku/Fuko I missed this year was the one on MY birthday in May. And that was because my daughter called and I have my priorities.
Now one would think that with me being the most important Mehican that meh would automatically send me a birthday Fuko but that’s another thread.
(Dear haters, I’m being sarcastic here.)
(Dear meh, no I’m not!)
Have to complain as well. It took my payment for VMP, BUT kept saying that I am a robot over and over, even though the deal was still alive. Same in the morning and same for the afternoon. I kept clicking the “not a robot” thing, but it apparently didn’t believe me. I am apparently a robot. Beep beep. Very frustrating.
@serpent
Yeah for all of us.
https://meh.com/forum/topics/my-favorite-complaint
Not complaining here. I KNOW I hit the Buy button before the Captcha was finished it’s job. It’s hard to wait a whole second when you finally have a chance to get a fuko!
I finally got to actually see the Buy button, only to find out I was a “robot” too. Wait till I tell my mom