Reported to the local folks, doubtful they’ll do anything except make the delivery persons day worse.
Yes my meh order was okay, luckily it was in its manufactures box inside the brown one.
Would you rather be sued by a neighbor that broke their neck thinking they’d be helpful in bringing up a package left safely by FedEx at the bottom of your snow-covered steps? Or 30 steps away at the curb? I don’t blame the small fraction of delivery people that are trying to be safe and still get your package as close to your door as possible, even with a bit of a toss (think about the millions of dollars spent by shippers to “test” the quality of their packaging brilliance). They might even be looking out for your own safety of not busting your ass on your own steps. Keep your sidewalk and steps safe and I’m sure your delivery people and other guests will appreciate it. Could you imagine if you ordered something to be delivered to your address and it was dropped onto your property at the curb? We’d probably have chubbier delivery folks and thinner neighbors… My FedEx guy has 7 kids and 15 grandkids so far and knows my, my family’s and my neighbors names. Have you ever spent a few minutes getting to know yours? Live and let live.
@Jdub We have a ton of different people who deliver for FedEx here. No way to get to know them all. And part of their job description is to actually deliver something carefully. Weather is a known downside of that job. If they don’t like that job and it’s downsides and don’t want to do it the way it is supposed to be done then they need to get another job. Most delivery people are careful, place and not throw things by your door, actually even ring the doorbell when they deliver… And there was almost no snow on that walk - a very light brushing. People who live in the snow know how to deal with it.
@Jdub sorry but I disagree. If the snow was a hazzard they should not take the stairs. That said, they should either place the package at the bottom of the stairs or mark it undeliverable. Throwing the box is NEVER acceptable regardless of the ISO certification on the packaging. The driver has no idea what is in that package. One example, what if it was hazardous? Corrosive, flamable, dangerous when wet, PIH, etc, etc, etc…yes there woukd be lables indicating the hazard (if the qty was higher than EQ, but what if it was present and below EQ)…could quickly turn into a dangerous situation for sure.
If this happened at one of my warehouses there would be a face to face meeting w FedEx/UPS and the driver would be removed from my account. At that point I would not care their name or how many kids/fur babies they have.
@Jdub not where I live now but where I used to live FedEx is typical delivery time with 7:00 at night. They were not allowed in the buildings they had to deliver it to the office. They knew the office closed at 5:00 p.m. they didn’t care they just dumped everything outside the door. Whether it was raining. I suppose they’d have left it even if it was snowing. In a closed office. Theft was common. And they never ever made anything good. Soured me on FedEx for the rest of my life.
We spent tens of thousands of dollars getting a nice wide driveway put in to our house from the road. It’s great. Delivery trucks no longer get stuck on the hill.
Except FedEx and only FedEx. FedEx somehow misses our driveway and goes 3 or 4’ to the side running over our bushes. They’re the only ones doing this and have done it multiple times. It’s not just a tyre off, it’s a good half a truck off the driveway. I somehow wonder if it’s deliberate.
Fortunately, for whatever reason FedEx almost never comes here 95% of our deliveries seem to end up being UPS or USPS. Our UPS guy is awesome.
At our old house we had butterflies shipped (something for my wife’s job at the time). FedEx picked that day to tell us our " address doesn’t exist", the same place that we had lived at the time for ten years. The exact same address down to punctuation, spacing, and capitalization that they had delivered a package to the day before.
@OnionSoup I had a message yesterday that the driver couldn’t get into the building so didn’t deliver. Umm I happened to be downstairs (apartment building) talking to someone in the lobby. The person didn’t even come to the door. And under delivery instructions (If that is a choice) I always give my phone number to call me if they can’t get in). Apparently pulled up (my back was to the door), didn’t get out of the truck and drove off. Of course we had a substitute USPS driver do the same thing. He drove up. Sat in his truck for 15 min, came in and scanned the thing on the wall and left. He did not deliver our mail that day (128 apartments with inside mailbox bank so I guess he didn’t feel like doing his job).
@Kidsandliz@OnionSoup if you have an account you can set up permanent instructions on your delivery requirements. If you dont have one, get one. Its absolutely 100% free and you can manage your packages, receive notifications, etc with your log on, in addition to perminant instructions that play for the driver when he stops in front of your house.
FWIW, Ive had an account for YEARS, but recently started having issues w the driver dropping packages at the end of my driveway (flat driveway, one step up on porch, come one) after it happened more than a few times I called the local terminal (I have the # for work) and spoke with one of the Mgrs there. They explained how the permanent instructions work and set up mine. It tells the driver that packages must be left on the front porch. Ive had no issues since.
Btw, Ups and Amazon have the same structure if you are interested.
Talking to a human being and one that even has any intelligence is impossible. My best example of that was last tax season when I gave a new client my home address to send his tax info to me. Well it arrived all right-to my old address which I hadn’t lived at for over 3 years and I had never given him.
Tried to call Fedex to find out why it was delivered there and they would not talk to me about it as I wasn’t he person who sent the package. IDIOTS.
Fed-ex always delivers our packages next door for some reason. I’ve tried the “misdelivered” message prompts get a “we’re investigating” message for three days straight and then a “shows delivered please proceed to go F yourself or contact shipper.” I wouldn’t care but we order a lot of dog food and it is freaking heavy and having to carry it from our neighbors house to ours is a pain.
@Kyeh@Sneakertree I would actually contact the shipper and say that you did not receive it repeatedly over and over. They may not change from FedEx but they’ll get pissed too
Brown. (UPS) always been awesome… 2) was USPS / DHL. Always FedEx is 3rd/4th. I worked Corporate Mailroom… over 20+ years ago… I would never recommend FedEx!
Doesn’t FedEx use contract drivers, whereas UPS has actual employees with benefits etc?
Agree that FedEx package delivery sux, tho their document delivery seems ok.
I have trouble blaming the FedEx drivers who supposedly get horrible pay Bennie’s and working conditions, and are ci staby squeezed by increasingly impossible workloads and deadlines.
The entire “uberization” or “gig jobification” of labor has resulted in intense downward pressure re wages and upward pressure on workload and shitty working conditions for any job not calling for special skills.
And also for plenty of jobs that do req special qualifications.
@f00l The vast majority of FedEx Ground drivers are employees of contractors who “own” more than one delivery territory. For at least the first couple of years after FedEx bought Roadway Parcel Express to turn it into FXG, the majority were one-route owners, and a lot of them were assholes already then. (Not all, but more than a few.) In those days, FedEx didn’t even supply uniforms; unless you saw the truck’s logo, you had no obvious clue that the driver was from FXG. As things progressed, FedEx got tired of putting up with all of those primadonnas, and as they “quit”, the routes got collected up by contractor companies operated by slicker assholes who exploited their employees every bit as much, but were free to fire any that they wanted to ditch. FXG didn’t have to deal with it. The resulting microcorporate cultures tend to resemble something growing in a petri dish.
Sounds a lot like driving for Instacart or (as a gig worker) for Amazon, DoorDash, etc.
And I hear that these companies keep reducing the gig pay every year so that whatever made you an almost living wage five years ago now won’t touch the cost of your car repairs or your housing
Which is why there are so many stolen accounts where the driver isn’t the same as the person named in the app
People are either stealing accounts or other people are creating and selling them so that only people who get hired anywhere else are doing this gig work
The whole thing is a downward spiral
I gather that increasingly food delivery drivers are not reliable and sometimes steal and eat the orders or whatever
But on the other hand, the customers are just as bad, constantly reporting orders not received that actually were delivered
Also, the same thing is going on at Uber and Lyft, where they carry passengers
Mega corporations squeeze the person at the bottom because they can
Back in the late 80’- through the late 90’s I worked in 3 different Corp Mail rooms.
There I found out that for international shipping the King was DHL (they now own Airborne to do more domestic (US) delivery.
Ground within the US the King is UPS- aka Brown & over nite express packages.
Normal Mail service & shipping to US Territories is USPS (you don’t have to pay a surcharge to receive stuff) like you would if it is shipped any other way.
But FedEx… was always more $$ & it was NOT better … in other words NOT a good value for the Buck.
@mycya4me the only exception to that for me was back in the mid 90s when my in-laws were in Hungary for a year and i was working at Chase. FedEx did an “employees get the same price as their employer” benefit, so I could send a package for 75% off retail. I’d bet no one at FedEx even remembers that program.
I hope you report it to FedEx and make them repair your door. Hope what was in the meh package was ok.
She should report it, but I doubt they will do anything
Reported to the local folks, doubtful they’ll do anything except make the delivery persons day worse.
Yes my meh order was okay, luckily it was in its manufactures box inside the brown one.
1.800.GoFedEx, say “Agent”, then on the next prompt, “Property damage by delivery driver”.
@werehatrack Exactly!
Would you rather be sued by a neighbor that broke their neck thinking they’d be helpful in bringing up a package left safely by FedEx at the bottom of your snow-covered steps? Or 30 steps away at the curb? I don’t blame the small fraction of delivery people that are trying to be safe and still get your package as close to your door as possible, even with a bit of a toss (think about the millions of dollars spent by shippers to “test” the quality of their packaging brilliance). They might even be looking out for your own safety of not busting your ass on your own steps. Keep your sidewalk and steps safe and I’m sure your delivery people and other guests will appreciate it. Could you imagine if you ordered something to be delivered to your address and it was dropped onto your property at the curb? We’d probably have chubbier delivery folks and thinner neighbors… My FedEx guy has 7 kids and 15 grandkids so far and knows my, my family’s and my neighbors names. Have you ever spent a few minutes getting to know yours? Live and let live.
@Jdub We have a ton of different people who deliver for FedEx here. No way to get to know them all. And part of their job description is to actually deliver something carefully. Weather is a known downside of that job. If they don’t like that job and it’s downsides and don’t want to do it the way it is supposed to be done then they need to get another job. Most delivery people are careful, place and not throw things by your door, actually even ring the doorbell when they deliver… And there was almost no snow on that walk - a very light brushing. People who live in the snow know how to deal with it.
@Jdub sorry but I disagree. If the snow was a hazzard they should not take the stairs. That said, they should either place the package at the bottom of the stairs or mark it undeliverable. Throwing the box is NEVER acceptable regardless of the ISO certification on the packaging. The driver has no idea what is in that package. One example, what if it was hazardous? Corrosive, flamable, dangerous when wet, PIH, etc, etc, etc…yes there woukd be lables indicating the hazard (if the qty was higher than EQ, but what if it was present and below EQ)…could quickly turn into a dangerous situation for sure.
If this happened at one of my warehouses there would be a face to face meeting w FedEx/UPS and the driver would be removed from my account. At that point I would not care their name or how many kids/fur babies they have.
@Jdub not where I live now but where I used to live FedEx is typical delivery time with 7:00 at night. They were not allowed in the buildings they had to deliver it to the office. They knew the office closed at 5:00 p.m. they didn’t care they just dumped everything outside the door. Whether it was raining. I suppose they’d have left it even if it was snowing. In a closed office. Theft was common. And they never ever made anything good. Soured me on FedEx for the rest of my life.
We spent tens of thousands of dollars getting a nice wide driveway put in to our house from the road. It’s great. Delivery trucks no longer get stuck on the hill.
Except FedEx and only FedEx. FedEx somehow misses our driveway and goes 3 or 4’ to the side running over our bushes. They’re the only ones doing this and have done it multiple times. It’s not just a tyre off, it’s a good half a truck off the driveway. I somehow wonder if it’s deliberate.
Fortunately, for whatever reason FedEx almost never comes here 95% of our deliveries seem to end up being UPS or USPS. Our UPS guy is awesome.
At our old house we had butterflies shipped (something for my wife’s job at the time). FedEx picked that day to tell us our " address doesn’t exist", the same place that we had lived at the time for ten years. The exact same address down to punctuation, spacing, and capitalization that they had delivered a package to the day before.
@OnionSoup I had a message yesterday that the driver couldn’t get into the building so didn’t deliver. Umm I happened to be downstairs (apartment building) talking to someone in the lobby. The person didn’t even come to the door. And under delivery instructions (If that is a choice) I always give my phone number to call me if they can’t get in). Apparently pulled up (my back was to the door), didn’t get out of the truck and drove off. Of course we had a substitute USPS driver do the same thing. He drove up. Sat in his truck for 15 min, came in and scanned the thing on the wall and left. He did not deliver our mail that day (128 apartments with inside mailbox bank so I guess he didn’t feel like doing his job).
@Kidsandliz @OnionSoup if you have an account you can set up permanent instructions on your delivery requirements. If you dont have one, get one. Its absolutely 100% free and you can manage your packages, receive notifications, etc with your log on, in addition to perminant instructions that play for the driver when he stops in front of your house.
FWIW, Ive had an account for YEARS, but recently started having issues w the driver dropping packages at the end of my driveway (flat driveway, one step up on porch, come one) after it happened more than a few times I called the local terminal (I have the # for work) and spoke with one of the Mgrs there. They explained how the permanent instructions work and set up mine. It tells the driver that packages must be left on the front porch. Ive had no issues since.
Btw, Ups and Amazon have the same structure if you are interested.
@OnionSoup I respectfully suggest adding some signage. That worked well for me!
Talking to a human being and one that even has any intelligence is impossible. My best example of that was last tax season when I gave a new client my home address to send his tax info to me. Well it arrived all right-to my old address which I hadn’t lived at for over 3 years and I had never given him.
Tried to call Fedex to find out why it was delivered there and they would not talk to me about it as I wasn’t he person who sent the package. IDIOTS.
What an A-Hole!!
You need to report his lame self ASAP!
Fed-ex always delivers our packages next door for some reason. I’ve tried the “misdelivered” message prompts get a “we’re investigating” message for three days straight and then a “shows delivered please proceed to go F yourself or contact shipper.” I wouldn’t care but we order a lot of dog food and it is freaking heavy and having to carry it from our neighbors house to ours is a pain.
@Sneakertree I wonder if your neighbors’ house is just easier to deliver to?
@Kyeh @Sneakertree I would actually contact the shipper and say that you did not receive it repeatedly over and over. They may not change from FedEx but they’ll get pissed too
Brown. (UPS) always been awesome… 2) was USPS / DHL. Always FedEx is 3rd/4th. I worked Corporate Mailroom… over 20+ years ago… I would never recommend FedEx!
LEGOS! EGGOS! STRATEGO! AWESOME!
@mycya4me Why do you never recommend FedEx?
@KieranDonnelly why do you resurrect posts from the dead?
Doesn’t FedEx use contract drivers, whereas UPS has actual employees with benefits etc?
Agree that FedEx package delivery sux, tho their document delivery seems ok.
I have trouble blaming the FedEx drivers who supposedly get horrible pay Bennie’s and working conditions, and are ci staby squeezed by increasingly impossible workloads and deadlines.
The entire “uberization” or “gig jobification” of labor has resulted in intense downward pressure re wages and upward pressure on workload and shitty working conditions for any job not calling for special skills.
And also for plenty of jobs that do req special qualifications.
OTOH I have no probs despising FedEx Corp HQ.
@f00l The vast majority of FedEx Ground drivers are employees of contractors who “own” more than one delivery territory. For at least the first couple of years after FedEx bought Roadway Parcel Express to turn it into FXG, the majority were one-route owners, and a lot of them were assholes already then. (Not all, but more than a few.) In those days, FedEx didn’t even supply uniforms; unless you saw the truck’s logo, you had no obvious clue that the driver was from FXG. As things progressed, FedEx got tired of putting up with all of those primadonnas, and as they “quit”, the routes got collected up by contractor companies operated by slicker assholes who exploited their employees every bit as much, but were free to fire any that they wanted to ditch. FXG didn’t have to deal with it. The resulting microcorporate cultures tend to resemble something growing in a petri dish.
@f00l @werehatrack
Hmm… Good stuff grows in petri dishes too. Are you sure you didn’t mean a cess pool?
@f00l and UPS drivers are union
@werehatrack
Sounds a lot like driving for Instacart or (as a gig worker) for Amazon, DoorDash, etc.
And I hear that these companies keep reducing the gig pay every year so that whatever made you an almost living wage five years ago now won’t touch the cost of your car repairs or your housing
Which is why there are so many stolen accounts where the driver isn’t the same as the person named in the app
People are either stealing accounts or other people are creating and selling them so that only people who get hired anywhere else are doing this gig work
The whole thing is a downward spiral
I gather that increasingly food delivery drivers are not reliable and sometimes steal and eat the orders or whatever
But on the other hand, the customers are just as bad, constantly reporting orders not received that actually were delivered
Also, the same thing is going on at Uber and Lyft, where they carry passengers
Mega corporations squeeze the person at the bottom because they can
@tinamarie1974
Current and recent corporate behavior makes me wish the whole world were unionized
@f00l having grown up in a union household, I would be ok with that!
Back in the late 80’- through the late 90’s I worked in 3 different Corp Mail rooms.
There I found out that for international shipping the King was DHL (they now own Airborne to do more domestic (US) delivery.
Ground within the US the King is UPS- aka Brown & over nite express packages.
Normal Mail service & shipping to US Territories is USPS (you don’t have to pay a surcharge to receive stuff) like you would if it is shipped any other way.
But FedEx… was always more $$ & it was NOT better … in other words NOT a good value for the Buck.
@mycya4me the only exception to that for me was back in the mid 90s when my in-laws were in Hungary for a year and i was working at Chase. FedEx did an “employees get the same price as their employer” benefit, so I could send a package for 75% off retail. I’d bet no one at FedEx even remembers that program.
Since this is necro’d today, I’ll just leave this here. FedEx doesn’t want soft drivers.
/youtube FedEx recruiting