@narfcake Blame accepted. I'll see you next week for a similar beating. I suspect that Fridays are being generalized to Something Disappointing Fridays.
@thumperchick Yeah, my original said Stupid, but seeing how I have a Dyson and it works, I guess it's not all stupid ... which being that it's the second most expensive vacuum in my house, I hope not!
(The shop vac is the most expensive one; it was $40.)
@chelseawinn I can understand your concern there. They have sold this product several times and the vacuums do arrive. The emails you get are generated by the tracking system that applies them to your account. Since that system doesn't handle more than one tracking number per order - the second email never gets generated. If you are still concerned about the status of your order, you can message customer support at meh.com/support and ask for your second tracking number. They usually take 1-2 business days to reply.
Still have my Dyson Animal I picked up from you guys earlier, still love it. Not just good suction, but light weight and smartly designed. Thanks, Meh!
I like to imagine that refurbished means a team of Furbys has gotten together and restored the item to like-new condition. And now I'm seeing Furbys refurbishing Furbys, in a long line that has no end. Has furbishing gone too far?
Why couldn't they have sent this to us that snagged a FUKU # 6 Marty McFly Back to the Future box? We could have sent it back to the past when it was new and NOT refurbished then bright it back to the future ( now) and it would be NEW , not refurbished new, and "cleaned" up on the deal?
A serious question about this product. Ok. I am for real going to buy one. Maybe. But I have always been so confused about whether I would really use all the fancy attachments that I can never decide. What's the consensus on the Frankenstein ? Gizmos will stay in box in the closet or be used ?
@ceagee Not sure if you've bought yet, but I bought the base a while ago and I couldn't be happier. I actually had an older style Animal with the turbine tool (years ago) and I rarely used it. Honestly, the only use I found for the turbine tool was for vacuuming furniture where there was dog hair on it. If you have pets and they shed, this may come in handy for you. Pet hair has those little barbs and it gets embedded in your furniture. The turbine tool helps get it out because it has that spinning action. But, if you don't have this specific need, I would skip it and save the cash.
@dlskidmore@jsh139 Thank you Too late. But I do have cats that shed. But not so much on the furniture, they shed mostly on the carpet. The turbo thing doesn't work on rugs ? Plus I wanted one attachment to use on furniture. I don't need all of them , but I need something to do the chairs and couch. I am going out today and didn't think I would have time to check back here at all until late and then I thought it might be too late.
Maybe someone else will come along and tell me how much I will use them ;-)
@ceagee The turbine works on carpet, but so does the main brush in the vacuum :) The standard brush attachment works fine on furniture and stairs. It just doesn't have spinning brushes, so it won't loosen pet hair as well. Since you have cats, you are probably better off with the turbine tool, anyway.
A Dyson Animal Frankenstein vacuum cleaner....we know Frankenstein was a monster.....so does this mean this vacuum cleaner is a monster of a "sucky" machine in our homes? I mean it's bad enough having a "sucky" machine to begin with but a monster of a sucky machine might bring out the animal in us don't you think?Then when we used it we would all diesome err Dyson ..
That picture in tonight's ad shows that same cat from the other nights ad " lion" around again. Definitely this animal is no couch potato but a "lion" cat..that lion cat keeps showing up spreading "hair raising tails" but at least you could " hair" what the lion cat as to say although it's probably not the truth...a couch potato , on the other hand, could say "this spuds for you" as you "baked" out of the room with your Frankenstein.
That last picture made me laugh so hard. I never, ever vacuum, but I hate passing up a good deal on some nice shit I'll never use. This is a tough one.
I already have the "old" original purple monster that doesn't have the swivel ball. I'm getting the base version to use as backup parts, if needed. If this is too damaged (such as refurb B,C...), it's going to be called the Dyson boomerang.
For those who don't have a Dyson be aware the most annoying part is that it requires you to unwind the entire cord to use the hose accessories...and also the hose accessories are annoying to use.
I bought the woot Dyson DC24 deal years ago, that vac has done it's job and continues to do so to this day. I am pleased that I can return for the 41 discount on meh, you guys are doing it right.
I am in for one. Our really old Dyson (non-ball) works great but my wife has been lusting for the ball. Also, that yogurt lion is totally checking out that chicks butt.
I hope this comes well packaged in a "looks like a new one" kinda box. If so this has Xmas gift written all over it.
@ceagee I only have the base unit, it does everything I need. DC41 does the job on both carpet and bare floors, being a lazy person I can't for the life of me think I'd take the time to switch out to other attachments or believe I'd ever need to.
I actually want to buy one of these for the price, but the refurbished Dyson DC-17 I purchased October 16, 2008 from woot is still running strong. Is there anything I can use to sell to my wife that we need to upgrade?
Meh, the link you provided to Amazon for just the unit actually includes the tangle-free turbine which you are charging us an additional $40 for. Very misleading to say the least.
BTW-- This DC41 is a cheaper build quality than the Dysons of yesteryears.. 1) There is no vertical release for it, and it always seems sloppy trying to stand it back upright. 2) If I recall the cord wrap doesn't have a quick release like other models. 3) It's a bit more difficult to drive than the previous ball model with a rear wheels. On the plus side, the attachments are all standardized now between the cordless, the canister vac, and this model. I'm in for 3 more. They'll be 'gifts' for family, but I'll try my hardest to not call them such. "Hey do you want my 'extra' Dyson?" as opposed to "Look I brought you a gift so you can clean up your filthy house"
@caffeineguy Wait, so Dyson is being sued by BSH for cheating on efficiency tests, for which Dyson is also already suing BSH companies for the same thing?
Yeah-- a bit of a stretch to compare it to the "Dieselgate" scandal. I don't give a shit though, parked my Audi A3 TDI in a "Parking for Low-Emissions Vehicles" only parking space the other day.
I freakin LOVE my DC41 that I bought from woot about three years ago. Best decision EVER! I wept with joy as I swept up the ancient dust from animals past and present.
Get the tools! I paid $250 for my refurb. It looked good when I got it, no horror story around that. I paid extra money on a woot off to get some more tools (def not the cool ones here).
At one point a piece broke. @caffeineguy is right... The upright mechanism is sketchy at best. The ball is big and never fits where you want it to under furniture and the tight spaces where pet hair knows it can hang out and rot odiferously (hence the tools).
I looked online on how to fix it and was told I need to take it to a Dyson repair place. So I did. Is it weird that I have a crush on the guy at the Dyson place? They are magicians there. There were only two people working there, but they take your vacuum away and bring it back repaired in less than 10 mins... There were quite a number of people in front of me, so I got to see the turn around time.
My upright mechanism broke and they fixed it and also completely replaced the whole beater head because they saw I was running out of refurb warranty. No charge.
I was in a panic thinking that I wouldn't have my vacuum for a few days while they repaired it. Boy was I surprised.
Having said that...it really is a pain to use this dyson to get under my bed. My mom bought me a shark rocket and that thing picks up where the dyson leaves off.
I will say this....if you buy the dyson, read his story...the inventor went to battle with the vacuum industry that was making million (yes millions) on vacuum cleaner bags (which are so fucking gross! - and every time you empty a dyson you'll feel satisfied to see that dirt gone!)
He wasn't able to sell his designs to anyone. Finally he got one model made in Japan, then decided to make his own company. It took him many years and when he finally released his vacuum - the original DC, Hoover UK stole his design. He was able to litigate and win....
Some of your Dyson money goes to research and education. Dyson is trying to keep innovative minds alive. Dyson's son just made a new LED lamp that is supposed to last for 80 years.. He said "my father always said, don't try to improve on a design..just make it completely better". The company sponsors engineering camps to try to get young folks into a dying discipline....not many kids want to be engineers any more.
Sr. Dyson came up with the cyclonic vacuum by watching the turbine action of a saw mill. As he watched the cyclone of saw dust being sucked up to the roof, he thought - if we can do it on a large scale, why can't we do it on a small scale? And thus, he created a patented design that doesn't lose suction.
No, I don't work for dyson... No, the vacuum isn't perfect. But you're supporting a trail blazer (dyson) and rule breaker. The company is always making new and better functioning equipment. I like that. Hope this helps.
@shells I've always wondered about legit comparisons between bag and bagless - there was a reddit AMA a while back from a vacuum cleaner repairman that said he maintains at this point that bag vacs work better for longer, because (I think) the dust in bagless ends up penetrating the unit leading to decreased motor performance/suction.
@rambopandabear dyson has several HEPA filters that you can wash so you avoid getting dust into the machine. Plus the motor is a computer chip with less moving parts. Another dyson patented technology.
@baranphoto My wife actually asked for this. It's why I bought it. I didn't get it for her for Christmas, but she said she wouldn't mind it if I did.
My father-in-law once wrapped my mother-in-law's big Christmas gift inside a vacuum cleaner box. She repeatedly asked him if he was sure he wanted her to open the box, because if she found that there was actually a vacuum in there, he was sleeping on the couch for the foreseeable future.
tl;dr: My wife would have loved it as a Christmas gift. My mother-in-law... not so much!
@misspatu From Meh they are- any Meh item is only available for 24 hours at most. Here's the Amazon link to where you can buy them now (not at the same price obviously).
@JacksonM The specs post at the top of every product thread has a bunch of useful information in it - from what's in the box, to warranty information, and this:
@noir Same here. They'd warned us in advance that it would be two shipments, but somehow I thought from the way that was worded that the vacuum would be shipped first, so I wondered where the vacuum was after my accessories arrived.
DC41 Animal Frankenstein Vacuum AND the DC41 Animal w/Tangle Free Turbine Tool: Accessories shipped in separate box and may deliver on different date
You will probably only get one tracking number - for the accessories as they tend to ship first. This is totally normal. The system is not set up to provide multiple tracking numbers for a single order.
Estimated Delivery: 11/19 - 11/21 Please give your vacuum and accessories a chance to arrive by the estimated delivery date before worrying too much.
@rhmurray Yep. The system should and I'm sure will, eventually, evolve the ability to have more than one tracking number per order. In the meantime, the information for shipping dates and quirks like this 2 shipment thing - that only happen with this product really - are always available in the Specs post at the top of every product thread. It's a good rule of thumb to read the specs before making a purchase.
If you click "Discuss my rad purchase" from your order page, it'll take you right to that product's discussion thread, without having to hunt for it. This is often where you'll get the fastest response - but may not always get you the exact answer you need.
For that: If you ever have a question or concern about an order, you can click the "I need help with this" button from your order page (meh.com/orders) and that will put you in touch with customer support. CS is in the office M-F 9-5ish and can take 1-2 business days to reply, so sometimes the forum is faster.
Part of the charm of the deal-a-day site is a stellar deal. The other part is that things aren't quite as fast and functional as we want them to be. However - the customer support staff are real people, they care, and they're good at what they do - and the community, while snarky at times, is usually willing to answer questions and help if something went terribly terribly wrong.
@jdmst77 Fair enough. I'm willing to bet the same thing happened there, though. Give it through the estimated delivery date of 11/21 for your vacuum to show up.
@Thumperchick ok... no notes about it in the description for the regular animal. Before I opened it, I was expecting a Dyson-sized-box to be sitting at my front door, it kinda got me worried that I accidentally got sent an effin speaker dock
@jdmst77 Hey - just wanted to confirm that I verified with @dave that the separate shipping applies to your model, too. Your vacuum will arrive separately. Sorry for the confusion.
Boy, your snarky attitude can be funny but gets pretty effin annoying. Customers probably would like to know there's a grownup there somewhere making sure people are getting what they paid for. Apologies are always in trend.
@mksween FYI employees have little flasks next to their names. Thumperchick is a volunteer moderator. They are grownups. The rest of us, not so much. It can be hard to tell who's who with all the different badges.
@mksween ^ What he said. Most of the sass you see around here is from other users. I'm a volmod (user with a bit more info and can fix links in your post if something goes weird.) The staffers have a small flask next to their name and do monitor the forums, popping in as needed to handle problems.
The information on the shipping is clearly posted at the top and throughout this thread - the grownups are watching and everyone is getting what they paid for, in the promised timeframe.
Apologies are awesome, when they're necessary. In this instance, everything is going according to plan!
If there's an issue or concern you have, feel free to post it - I haven't seen a comment from you on this thread, apologies if I missed it.
Well, my Animal showed up today. Put it together, plugged it in, and the electrical plug catches fire, burning it and the outlet before I could unplug it. Hope everyone else has better luck.
@echelon3 mine smells like burning, but no flames just yet. The bin looks like a smoker had it before me. Completely yellowed, not clear. There was even a sheet of paper in the box that says "if you want a bin that doesn't look like it was dunked in a swamp, you can buy a new one from us". Regretting this meh so far...
@Thumperchick sorry no pics yet, but I did take it to the shop due to the burning smell. Repair guy said the motor is bad, but it's covered under warranty.
@echelon3 Follow up to my own post: it's now been 9 working days without further contact from Dyson with regards to whether or not their machines are defective when the symptom includes the plug essentially catching fire. Unbelievable. I am posting this so future buyers may consider the shockingly bad customer service that Dyson provides.
@echelon3 That's worrisome. At this point, I'd contact them again for follow up. Especially with the severity of the failure. You'd think they'd want to handle fire hazards quickly and quietly, not give you time to talk about it.
Got mine yesterday. Clean. Clear bin. No fires! Sucked up so much cat hair from my carpet that my girlfriend's first response was "The carpet feels rougher now." So... I guess it works. My only complaint is that the hose is really stiff. Hoping that will eventually relax over time.
I am aware the estimated delivery was for 11/19-11/21 and I received the accessory kit last week, however I still haven't received the actual vacuum. Should I contact meh at this point? Give it a few more days?
OK, enough is enough. I'm posting this as a warning to anyone considering a Dyson purchse now or in the future. I have never in my lifetime dealt with a company with poorer customer service. It has been 10 (working) days since I filed a claim for a cord that quite literally began sparking and smoking upon being plugged into the outlet. Dyson now requests I send the unit back to them and wait another FOUR weeks for a resolution. Jaw dropping. Future buyers: Dyson can't decide if a hazard is actually a defect. Lotsa luck.
@echelon3 mine ended up at a Dyson authorized repair shop. The burning smell ended up being a bad motor. They've had it going on four weeks because the motor parts are back ordered with no eta on availability. At what point can I return this POS under the meh warranty for a refund? Worse impulse buy I've ever made!
Well, I've got a very impressive tale of customer service to share.
My DC41 was bought in this November 6th sale. Last week a problem showed up, a terrible loss of suction through the floor beater bar. After a while of poking around the vacuum and the internet, I tracked it down to a problem with the "Change Over Valve" not sealing when it switches from wand to floor position. I could push it into position by hand, but it wouldn't work once I let go.
While trying to figure out the problem I went through the online troubleshooter at Dyson's site, and there's a tiny survey at the end of it, with a space for comments and contact info. Since I've never seen any response from those things before, I very nearly didn't enter my email address, but I did, and within a few hours I had a response asking for more information and photos of the problem.
I didn't see the reply until near the end of the day, but I did respond with details on the purchase and the problem, and the photos. That was around 10pm. When I got up the next morning (Sunday) I had three messages from Dyson that were sent between 2 and 2:30am! (The messages indicated Dyson support is based out of Chicago.)
The first two were automated messages. The first thanking me for registering my warranty, and setting the warranty start date to the date it was delivered, not the purchase date, which was almost two weeks earlier. That was a nice touch! I'm glad the problem showed up now, since I've got a little over a month left on the 6 month warranty.
The second message was thanking me for scheduling a service appointment for my problem. It also had a UPS store finder link, and instructions to take the DC41 to the UPS store, give them the included number, and UPS will pack AND ship it to the nearest service center.
The third message was a personal reply to the ongoing thread that started with the comment page, saying the nature of the problem needed service center attention, confirming the return instructions, and saying the typical turn around time was 10-14 working days, including return shipping time.
Monday my wife took the DC41 to the UPS store around the corner. It took the store staffer a long time to figure out the procedure, but they took it off her hands, and gave her a tracking number.
When I check the tracking number the next morning (Tuesday), it said it was out for delivery, which seemed a little unbelievable. Then later in the day when I checked it, it said it was delivered at 12:09pm - to the other side of Salt Lake City. Apparently the nearest Dyson service center is about 20 miles away.
All that was impressive enough, but a couple of hours later I got an email from Dyson saying that my vacuum was repaired and on the way back to me! Maybe the Salt Lake service center doesn't have much to do, but it was less than 2.5 hours from receiving the DC41 to fixing it and having it ready to ship back!
Despite the “Animal” labeling on this product, my animal does not appreciate the Tangle Turbine Head massaging bristles. Vacuum too powerful to use directly on animals.
Specs
All Models
DC41 Animal includes above plus
DC41 Animal Frankenstein (our own diabolical creation) includes above plus
Condition: Refurbished
Warranty: 6 Month Dyson + 6 Month Mediocre (1 Year total)
Estimated Delivery: 11/19 - 11/21
Shipping: $5 or free with VMP
What’s in the Box?
DC41 Base:
DC41 Animal with Tangle Free Turbine Vacuum:
DC41 Animal Frankenstein Vacuum:
DC41 Frankenstein Accessories shipped in separate box and may deliver on different date
Pictures
DC41
Animal
Frankenstein
Top view
Turbine tool
Knock the crap out of your carpet
Dump it
Long-distance vacuuming
Great with animal fur
Price Comparison
DC41 Multi Floor (new) is $493.99 at Amazon (760 Reviews)
DC41 Animal w/ Tangle Free Turbine Tool (New) is $442.99 at Amazon (326 Reviews)
DC41 Frankenstein includes $493.99 Multi-Floor and $199.80 Additional Gear Kit:
Find a relevant price comparison? Please share it in a comment in this thread
Warranty
90 days
already have a vacuum, thanks.
Where's the fucking speakers asshole? You got the wrong schedule.
@lichme Looks like they're changing the format to Funeral Friday.
@lichme SDF = Sucking Dyson Friday.
@KDemo
Thats what she said
@jml326 Hey now, let's keep it clean in here...... Dyson clean.
@lichme that's what your mom said...about vacuuming, I guess you need to clean more.
Wow, refurb Dysons are very hard to come by !
Got one. Thanks!
This sucks
Must blame @christinewas for Surplus Dyson Friday!
@narfcake Blame accepted. I'll see you next week for a similar beating. I suspect that Fridays are being generalized to Something Disappointing Fridays.
@christinewas Bleating, not beating.
@thumperchick Yeah, my original said Stupid, but seeing how I have a Dyson and it works, I guess it's not all stupid ... which being that it's the second most expensive vacuum in my house, I hope not!
(The shop vac is the most expensive one; it was $40.)
@narfcake I was harrassing you making a "this sucks" joke - and beong the 2nd person to do it, then deleting it.
@Thumperchick Ah, that one, which came seconds after the other one.
(I posted "This. Literally. Sucks.")
I saw that @narfcake. We could pretend it didn't happen, but it totally happened.
I wish this had a yogurt attachment.
I come to Meh because I don't have money to spend! Oh and (obligatory comment about speaker Friday here).
My ex-wife went freaking mental when she found out I had thrown out our old vacuum and bought a new Dyson.
Seems she had a certain attachment for the old one.
@Pavlov Did you get the DC41 Frankenstein? It seems to have many attachments, maybe it includes the certain attachment she had.
@Pavlov Did you show her the Crevice Tool though?
@Pavlov - I'm just floored. Did you get it on clearance?
This vacuum wil clean you out of house and home,,
What size drivers do the speakers have?
Is this the Mini Dyson or Micro Dyson?
Lightning or micro-usb?
The wrinkled handle is kinda weird, but it's good steel.
Just don't clean your privates with the rough side.
HEY YOU READ THIS BEFORE CRYING ABOUT BEING RIPPED OFF:
DC41 Animal Frankenstein Vacuum:
DC41 Frankenstein Accessories shipped in separate box and may deliver on different date
That is all.
@Ignorant I bolded the part of your comment that people should totally read, but they'll still ignore it.
@Thumperchick
@Ignorant Accessories may ship before vacuum. I thought it was the other way when I read this.
@Thumperchick Why do they not send a separate email for another delivery. Very sketchy IMO
@chelseawinn I can understand your concern there. They have sold this product several times and the vacuums do arrive.
The emails you get are generated by the tracking system that applies them to your account. Since that system doesn't handle more than one tracking number per order - the second email never gets generated.
If you are still concerned about the status of your order, you can message customer support at meh.com/support and ask for your second tracking number. They usually take 1-2 business days to reply.
Expected delivery by 21st, so I'm not too worried until then.
Still have my Dyson Animal I picked up from you guys earlier, still love it. Not just good suction, but light weight and smartly designed. Thanks, Meh!
I like to imagine that refurbished means a team of Furbys has gotten together and restored the item to like-new condition. And now I'm seeing Furbys refurbishing Furbys, in a long line that has no end. Has furbishing gone too far?
I'm a little nervous about the Animal part of the deal after seeing the pictures. But what's another cat, at least it's a short hair.
Why couldn't they have sent this to us that snagged a FUKU # 6 Marty McFly Back to the Future box? We could have sent it back to the past when it was new and NOT refurbished then bright it back to the future ( now) and it would be NEW , not refurbished new, and "cleaned" up on the deal?
A serious question about this product.
Ok. I am for real going to buy one. Maybe.
But I have always been so confused about whether I would really use all the fancy attachments that I can never decide.
What's the consensus on the Frankenstein ?
Gizmos will stay in box in the closet or be used ?
Thank you for your kind consideration.
@ceagee Gizmo stays in the box, you never get him wet and you never feed him after midnight . . . Or we're all fucked.
@ceagee unready-stormy-dog
@ceagee Gizmos on my current vacuum get rarely used, but when you want one, it's handy.
@ceagee Not sure if you've bought yet, but I bought the base a while ago and I couldn't be happier. I actually had an older style Animal with the turbine tool (years ago) and I rarely used it. Honestly, the only use I found for the turbine tool was for vacuuming furniture where there was dog hair on it. If you have pets and they shed, this may come in handy for you. Pet hair has those little barbs and it gets embedded in your furniture. The turbine tool helps get it out because it has that spinning action. But, if you don't have this specific need, I would skip it and save the cash.
@dlskidmore @jsh139 Thank you Too late. But I do have cats that shed. But not so much on the furniture, they shed mostly on the carpet. The turbo thing doesn't work on rugs ?
Plus I wanted one attachment to use on furniture.
I don't need all of them , but I need something to do the chairs and couch.
I am going out today and didn't think I would have time to check back here at all until late and then I thought it might be too late.
Maybe someone else will come along and tell me how much I will use them ;-)
@ceagee The turbine works on carpet, but so does the main brush in the vacuum :) The standard brush attachment works fine on furniture and stairs. It just doesn't have spinning brushes, so it won't loosen pet hair as well. Since you have cats, you are probably better off with the turbine tool, anyway.
@jsh139 Thank you. I feel much better already.
@ceagee No problem ;)
A Dyson Animal Frankenstein vacuum cleaner....we know Frankenstein was a monster.....so does this mean this vacuum cleaner is a monster of a "sucky" machine in our homes? I mean it's bad enough having a "sucky" machine to begin with but a monster of a sucky machine might bring out the animal in us don't you think?Then when we used it we would all diesome err Dyson ..
That picture in tonight's ad shows that same cat from the other nights ad " lion" around again. Definitely this animal is no couch potato but a "lion" cat..that lion cat keeps showing up spreading "hair raising tails" but at least you could " hair" what the lion cat as to say although it's probably not the truth...a couch potato , on the other hand, could say "this spuds for you" as you "baked" out of the room with your Frankenstein.
@AttyVette these aren't even good puns. And they're not even bad enough to be funny. They're very meh. Oh....I see what you did there.
@TimePollution they are what they are..didn't ever claim to make "good" puns ..this is meh after all :)
Well there goes $230 I didn't have. Meh.
That last picture made me laugh so hard. I never, ever vacuum, but I hate passing up a good deal on some nice shit I'll never use. This is a tough one.
I already have the "old" original purple monster that doesn't have the swivel ball. I'm getting the base version to use as backup parts, if needed. If this is too damaged (such as refurb B,C...), it's going to be called the Dyson boomerang.
For those who don't have a Dyson be aware the most annoying part is that it requires you to unwind the entire cord to use the hose accessories...and also the hose accessories are annoying to use.
Shipping to Austria is going to cost more than 3 dysons, but I had to buy this.
I bought one because mine died a couple months ago and I was having a hard time wanting to pay 400. Thanks Meh!
Wow, that seems like a good deal. Luckily, our Dyson is still working well, so we're not in the market for a new one or I'd be considering this.
I bought the woot Dyson DC24 deal years ago, that vac has done it's job and continues to do so to this day. I am pleased that I can return for the 41 discount on meh, you guys are doing it right.
Anyone with dogs have and use one of these? My current one (Shark) smells of dog pretty badly even after filter cleanings.
I am in for one. Our really old Dyson (non-ball) works great but my wife has been lusting for the ball. Also, that yogurt lion is totally checking out that chicks butt.
I hope this comes well packaged in a "looks like a new one" kinda box. If so this has Xmas gift written all over it.
@chrisquinn13 Vacuums as Xmas gifts never end well when given to wives.
@chrisquinn13 Wife lusting for the ball, hmm... Give her the ball then!
I have two German Shedders in my house... I'd buy another DC41 if the one I have didn't work so well. Best vacuum for pet hair I've ever owned
@kalimeeri Do you use the attachments ?
@ceagee I only have the base unit, it does everything I need. DC41 does the job on both carpet and bare floors, being a lazy person I can't for the life of me think I'd take the time to switch out to other attachments or believe I'd ever need to.
I actually want to buy one of these for the price, but the refurbished Dyson DC-17 I purchased October 16, 2008 from woot is still running strong. Is there anything I can use to sell to my wife that we need to upgrade?
@Bogie Do you have a two story house? One for each floor.
We have a DC-17 for downstairs, DC-50 for upstairs, and a DC-44 for the quick pickups and stairs.
@MrMark Upstairs is just a bonus room with wood floors. It has its own Roomba holding down the fort.
@Bogie Do you have a hot spare in case the first one dies? The DC-17 was refurbished after-all.
@Bogie You could give your mother in law the old one... score points with both
Meh, the link you provided to Amazon for just the unit actually includes the tangle-free turbine which you are charging us an additional $40 for. Very misleading to say the least.
@osiris3mc Looks like you're right about that.
@Moose - can you double check the price comparison for this, please?
BTW-- This DC41 is a cheaper build quality than the Dysons of yesteryears.. 1) There is no vertical release for it, and it always seems sloppy trying to stand it back upright. 2) If I recall the cord wrap doesn't have a quick release like other models. 3) It's a bit more difficult to drive than the previous ball model with a rear wheels.
On the plus side, the attachments are all standardized now between the cordless, the canister vac, and this model. I'm in for 3 more. They'll be 'gifts' for family, but I'll try my hardest to not call them such. "Hey do you want my 'extra' Dyson?" as opposed to "Look I brought you a gift so you can clean up your filthy house"
Look everyone, it's a Dyson-Gate Scandal
@caffeineguy Wait, so Dyson is being sued by BSH for cheating on efficiency tests, for which Dyson is also already suing BSH companies for the same thing?
Yeah-- a bit of a stretch to compare it to the "Dieselgate" scandal. I don't give a shit though, parked my Audi A3 TDI in a "Parking for Low-Emissions Vehicles" only parking space the other day.
I freakin LOVE my DC41 that I bought from woot about three years ago. Best decision EVER! I wept with joy as I swept up the ancient dust from animals past and present.
Get the tools! I paid $250 for my refurb. It looked good when I got it, no horror story around that. I paid extra money on a woot off to get some more tools (def not the cool ones here).
At one point a piece broke. @caffeineguy is right... The upright mechanism is sketchy at best. The ball is big and never fits where you want it to under furniture and the tight spaces where pet hair knows it can hang out and rot odiferously (hence the tools).
I looked online on how to fix it and was told I need to take it to a Dyson repair place. So I did. Is it weird that I have a crush on the guy at the Dyson place? They are magicians there. There were only two people working there, but they take your vacuum away and bring it back repaired in less than 10 mins... There were quite a number of people in front of me, so I got to see the turn around time.
My upright mechanism broke and they fixed it and also completely replaced the whole beater head because they saw I was running out of refurb warranty. No charge.
I was in a panic thinking that I wouldn't have my vacuum for a few days while they repaired it. Boy was I surprised.
Having said that...it really is a pain to use this dyson to get under my bed. My mom bought me a shark rocket and that thing picks up where the dyson leaves off.
I will say this....if you buy the dyson, read his story...the inventor went to battle with the vacuum industry that was making million (yes millions) on vacuum cleaner bags (which are so fucking gross! - and every time you empty a dyson you'll feel satisfied to see that dirt gone!)
He wasn't able to sell his designs to anyone. Finally he got one model made in Japan, then decided to make his own company. It took him many years and when he finally released his vacuum - the original DC, Hoover UK stole his design. He was able to litigate and win....
Some of your Dyson money goes to research and education. Dyson is trying to keep innovative minds alive. Dyson's son just made a new LED lamp that is supposed to last for 80 years.. He said "my father always said, don't try to improve on a design..just make it completely better". The company sponsors engineering camps to try to get young folks into a dying discipline....not many kids want to be engineers any more.
Sr. Dyson came up with the cyclonic vacuum by watching the turbine action of a saw mill. As he watched the cyclone of saw dust being sucked up to the roof, he thought - if we can do it on a large scale, why can't we do it on a small scale? And thus, he created a patented design that doesn't lose suction.
No, I don't work for dyson... No, the vacuum isn't perfect. But you're supporting a trail blazer (dyson) and rule breaker. The company is always making new and better functioning equipment. I like that. Hope this helps.
@shells I've always wondered about legit comparisons between bag and bagless - there was a reddit AMA a while back from a vacuum cleaner repairman that said he maintains at this point that bag vacs work better for longer, because (I think) the dust in bagless ends up penetrating the unit leading to decreased motor performance/suction.
@rambopandabear dyson has several HEPA filters that you can wash so you avoid getting dust into the machine. Plus the motor is a computer chip with less moving parts. Another dyson patented technology.
I already own a Dyson, I just want the Animal Frankenstein accessory pack. Do it!
Who thinks I'll be divorced by Valentines Day if I give this to my wife as a Christmas gift?
@baranphoto I'd love this as a gift, for any holiday. So, it depends on your wife.
@baranphoto follow up with her "real" gift and make it good...
@baranphoto My wife actually asked for this. It's why I bought it. I didn't get it for her for Christmas, but she said she wouldn't mind it if I did.
My father-in-law once wrapped my mother-in-law's big Christmas gift inside a vacuum cleaner box. She repeatedly asked him if he was sure he wanted her to open the box, because if she found that there was actually a vacuum in there, he was sleeping on the couch for the foreseeable future.
tl;dr: My wife would have loved it as a Christmas gift. My mother-in-law... not so much!
Tempted, but I already have two Dysons.
Wow, you guys sold a ton of these. Is this the most cash you've ever made on an item?
Where is the Dyson V6 Absolute for $142?
I cannot find where to order them; are they gone?
@misspatu From Meh they are- any Meh item is only available for 24 hours at most.
Here's the Amazon link to where you can buy them now (not at the same price obviously).
So uh, are they shipping?
@JacksonM The specs post at the top of every product thread has a bunch of useful information in it - from what's in the box, to warranty information, and this:
@Thumperchick Awesome, thanks for the quick response
@JacksonM No problem. Also, please note that if you ordered the one with accessories - the accessories ship separately from the vacuum itself.
@JacksonM I was just going to ask about that... they shipped something weighing 3.8lbs and I got concerned
@larrygrochal Just received my accessories today... no clue where the vacuum is. I wonder why there's only a single tracking number.
@noir Because the system isn't set up to show multiple tracking numbers. The vacuum will show up shortly.
@noir Same here. They'd warned us in advance that it would be two shipments, but somehow I thought from the way that was worded that the vacuum would be shipped first, so I wondered where the vacuum was after my accessories arrived.
@dlskidmore ah, it's the post right below this one has the update.
I got just got shipping info on the second box!
DC41 Animal Frankenstein Vacuum AND the DC41 Animal w/Tangle Free Turbine Tool:
Accessories shipped in separate box and may deliver on different date
You will probably only get one tracking number - for the accessories as they tend to ship first. This is totally normal. The system is not set up to provide multiple tracking numbers for a single order.
Estimated Delivery: 11/19 - 11/21
Please give your vacuum and accessories a chance to arrive by the estimated delivery date before worrying too much.
@Thumperchick
So fix the system???
Email everyone this message that bought the option with multiple items???
I had to just hunt through forums to find the answer. This is bad customer service.
@tHumperchick yeah, what they ^ said!
@rhmurray Yep. The system should and I'm sure will, eventually, evolve the ability to have more than one tracking number per order. In the meantime, the information for shipping dates and quirks like this 2 shipment thing - that only happen with this product really - are always available in the Specs post at the top of every product thread. It's a good rule of thumb to read the specs before making a purchase.
If you click "Discuss my rad purchase" from your order page, it'll take you right to that product's discussion thread, without having to hunt for it. This is often where you'll get the fastest response - but may not always get you the exact answer you need.
For that:
If you ever have a question or concern about an order, you can click the "I need help with this" button from your order page (meh.com/orders) and that will put you in touch with customer support. CS is in the office M-F 9-5ish and can take 1-2 business days to reply, so sometimes the forum is faster.
Part of the charm of the deal-a-day site is a stellar deal. The other part is that things aren't quite as fast and functional as we want them to be. However - the customer support staff are real people, they care, and they're good at what they do - and the community, while snarky at times, is usually willing to answer questions and help if something went terribly terribly wrong.
Did anyone else order the regular animal and just get the tangle free turbine with no vacuum?
@jdmst77 Please read the post directly above yours.
@Thumperchick I didn't order the animal Frankenstein, just regular animal
@jdmst77 Fair enough. I'm willing to bet the same thing happened there, though. Give it through the estimated delivery date of 11/21 for your vacuum to show up.
@Thumperchick ok... no notes about it in the description for the regular animal. Before I opened it, I was expecting a Dyson-sized-box to be sitting at my front door, it kinda got me worried that I accidentally got sent an effin speaker dock
@jdmst77 I'd have been worried, too.
I love purple speaker docks.
@jdmst77 Hey - just wanted to confirm that I verified with @dave that the separate shipping applies to your model, too. Your vacuum will arrive separately. Sorry for the confusion.
I received the attachment but no information on the vacuum. When will it be delivered? IS there a phone number I can call to speak with someone?
@connie2850 smh
@connie2850 Please read the comments directly above yours.
Boy, your snarky attitude can be funny but gets pretty effin annoying. Customers probably would like to know there's a grownup there somewhere making sure people are getting what they paid for. Apologies are always in trend.
@mksween FYI employees have little flasks next to their names. Thumperchick is a volunteer moderator. They are grownups. The rest of us, not so much. It can be hard to tell who's who with all the different badges.
@mksween ^ What he said. Most of the sass you see around here is from other users. I'm a volmod (user with a bit more info and can fix links in your post if something goes weird.) The staffers have a small flask next to their name and do monitor the forums, popping in as needed to handle problems.
The information on the shipping is clearly posted at the top and throughout this thread - the grownups are watching and everyone is getting what they paid for, in the promised timeframe.
Apologies are awesome, when they're necessary. In this instance, everything is going according to plan!
If there's an issue or concern you have, feel free to post it - I haven't seen a comment from you on this thread, apologies if I missed it.
@Thumperchick you are so f'n nice, i can't stand it, @mksween, not so much, or maybe just asleep at the wheel
@DMlivezey That's why they pay me the no-bux! And bribe me with onesies or in minor power...
Wrote a great post.. asking a brilliant question.. then got totally burned by reading. Hate it when people do their job.
Well, my Animal showed up today. Put it together, plugged it in, and the electrical plug catches fire, burning it and the outlet before I could unplug it. Hope everyone else has better luck.
@echelon3 Holy crap that's scary. You should still be covered under the 6 month Dyson warranty - definitely get in touch with them!
Yeah, I did. Essentially, they will get back to me in 4 days (!).
I think this goes back to Meh as DOA. I think flames are a safe indicator of DOA ;-)
@echelon3 Flames are no bueno. I recommended Dyson because of the damage to the outlet. Dyson should definitely be doing something about that.
@echelon3 mine smells like burning, but no flames just yet. The bin looks like a smoker had it before me. Completely yellowed, not clear. There was even a sheet of paper in the box that says "if you want a bin that doesn't look like it was dunked in a swamp, you can buy a new one from us". Regretting this meh so far...
@giantmoustache I gotta see a pic of this.
@Thumperchick the insert letter from Dyson or the yellowed bin?
@giantmoustache both?
@Thumperchick sorry no pics yet, but I did take it to the shop due to the burning smell. Repair guy said the motor is bad, but it's covered under warranty.
@giantmoustache no worries. I'm just curious. Glad it was covered under warranty at your local shop!
@echelon3 Follow up to my own post: it's now been 9 working days without further contact from Dyson with regards to whether or not their machines are defective when the symptom includes the plug essentially catching fire. Unbelievable. I am posting this so future buyers may consider the shockingly bad customer service that Dyson provides.
@echelon3 That's worrisome. At this point, I'd contact them again for follow up. Especially with the severity of the failure. You'd think they'd want to handle fire hazards quickly and quietly, not give you time to talk about it.
Got mine yesterday. Clean. Clear bin. No fires!
Sucked up so much cat hair from my carpet that my girlfriend's first response was "The carpet feels rougher now." So... I guess it works.
My only complaint is that the hose is really stiff. Hoping that will eventually relax over time.
@steelopus That's what she said!
I am aware the estimated delivery was for 11/19-11/21 and I received the accessory kit last week, however I still haven't received the actual vacuum. Should I contact meh at this point? Give it a few more days?
@goldfish928 Yes. You can use the form at meh.com/support or you can go to meh.com/orders and click "I need help with this" under your vacuum order.
OK, enough is enough. I'm posting this as a warning to anyone considering a Dyson purchse now or in the future. I have never in my lifetime dealt with a company with poorer customer service. It has been 10 (working) days since I filed a claim for a cord that quite literally began sparking and smoking upon being plugged into the outlet. Dyson now requests I send the unit back to them and wait another FOUR weeks for a resolution. Jaw dropping.
Future buyers: Dyson can't decide if a hazard is actually a defect. Lotsa luck.
@echelon3 mine ended up at a Dyson authorized repair shop. The burning smell ended up being a bad motor. They've had it going on four weeks because the motor parts are back ordered with no eta on availability. At what point can I return this POS under the meh warranty for a refund? Worse impulse buy I've ever made!
@giantmoustache go to meh.com/support and they might be able to help you out
@echelon3 Bumping for you. @hollboll
Well, I've got a very impressive tale of customer service to share.
My DC41 was bought in this November 6th sale. Last week a problem showed up, a terrible loss of suction through the floor beater bar. After a while of poking around the vacuum and the internet, I tracked it down to a problem with the "Change Over Valve" not sealing when it switches from wand to floor position. I could push it into position by hand, but it wouldn't work once I let go.
I highly recommend: http://manchestervacs.co.uk/DysonForum/ and http://dysonmedic.co.uk/
While trying to figure out the problem I went through the online troubleshooter at Dyson's site, and there's a tiny survey at the end of it, with a space for comments and contact info. Since I've never seen any response from those things before, I very nearly didn't enter my email address, but I did, and within a few hours I had a response asking for more information and photos of the problem.
I didn't see the reply until near the end of the day, but I did respond with details on the purchase and the problem, and the photos. That was around 10pm. When I got up the next morning (Sunday) I had three messages from Dyson that were sent between 2 and 2:30am! (The messages indicated Dyson support is based out of Chicago.)
The first two were automated messages. The first thanking me for registering my warranty, and setting the warranty start date to the date it was delivered, not the purchase date, which was almost two weeks earlier. That was a nice touch! I'm glad the problem showed up now, since I've got a little over a month left on the 6 month warranty.
The second message was thanking me for scheduling a service appointment for my problem. It also had a UPS store finder link, and instructions to take the DC41 to the UPS store, give them the included number, and UPS will pack AND ship it to the nearest service center.
The third message was a personal reply to the ongoing thread that started with the comment page, saying the nature of the problem needed service center attention, confirming the return instructions, and saying the typical turn around time was 10-14 working days, including return shipping time.
Monday my wife took the DC41 to the UPS store around the corner. It took the store staffer a long time to figure out the procedure, but they took it off her hands, and gave her a tracking number.
When I check the tracking number the next morning (Tuesday), it said it was out for delivery, which seemed a little unbelievable. Then later in the day when I checked it, it said it was delivered at 12:09pm - to the other side of Salt Lake City. Apparently the nearest Dyson service center is about 20 miles away.
All that was impressive enough, but a couple of hours later I got an email from Dyson saying that my vacuum was repaired and on the way back to me! Maybe the Salt Lake service center doesn't have much to do, but it was less than 2.5 hours from receiving the DC41 to fixing it and having it ready to ship back!
Sure enough, the DC41 arrived today, Wednesday.
Color me impressed!
@blaineg Thanks for sharing your Dyson experience. Great service. Great write up.
@blaineg you should forward this to some call center/service mgmt person at dyson.
Despite the “Animal” labeling on this product, my animal does not appreciate the Tangle Turbine Head massaging bristles. Vacuum too powerful to use directly on animals.
Granted it’s been 4 years, but with extremely light and infrequent use this vacuum just died out of the blue today.
@caribou Oops correction. After troubleshooting, blockage removed, it was no longer overheating and appears to be working again.