VMP no-purchase refund question
1Sorry to post a new thread for this, but I don't remember seeing this answered anywhere previously. I'm trying to decide whether or not to cancel the vmp on my husband's account tonight before renewal. Now, I know that if he doesn't buy anything for the following month then Meh has said the fee would be refunded if I don't cancel now. My question is whether or not this is something that goes through automatically, or if I/he/we would need to contact Meh and ask for it to be refunded. Anyone around that knows and can answer?
- 6 comments, 21 replies
- Comment
I've wondered this as well. I know you have to cancel your subscription, and if it wasn't used for the previous month, you get your $5 back - but they never stated if this was automatic.
@Thumperchick See, I wasn't even sure if you'd have to cancel the following month to get the refund or if you could just stay a member and get refunded for the months you don't use it. I'm not saying I think it should work that way, I just wasn't clear on it. Also, I wonder how it works for months like this where they send out freebies to members. If you got a freebie for being a member but didn't buy anything else, are you still eligible for a refund?
@PurplePawprints They have stated that you have to cancel it to get your refund, and you only get one month back.
@Thumperchick Okay, I must have missed that bit of not-so-fine print. Like I said, I didn't think it should be otherwise, I just couldn't remember.
@JonT Since you're around now, do you have an answer to this?
@PurplePawprints the refund will be automatic, but you only get the refund if you cancel without using any of the benefits (such as free shipping).
@JonT Thank you! I knew the restrictions, just wasn't sure if it was automatic. I keep vmp on my account, but in the past, have only put it on my husband's when making a purchase. I'll leave it for now. Thanks for the response!
@JonT Is getting free crap (which I never get since I wrote a really crappy script to cancel it every 29 days) count as using benefits?
@on no, free crap should not affect your refund eligibility. We need to make sure the automated cancel+refund checking process handles this correctly.
@snapster It has so far.
@on Really? care to share the script? What does it run on?
I always get a kick out of people that want to cancel because of the 5 bucks a month.......but they'll blow $40 a week at starbucks or $9.99 a month on the WWE network or have bought 3 blenders, a New Wave Oven and a Deep Fryer from an infommercial in the past year. Just sayin'
@somf69 caffeine is a tough competitor!
@somf69 so people who pay for tangible things that they presumably enjoy are weird but people who pay for something that may possibly result in the opportunity to buy a shirt or apron or maybe a free pair of socks are fine? noted
@somf69 Does it make a difference that we don't spend money on anything like that? Also, I've had vmp continuously on my account since last September (and had it for the majority of the time since Day 0). My husband's account does not get used that often since I do most of the purchasing; I don't see the need to keep it on both accounts continuously.
@PurplePawprints had you mentioned that you had two accounts in the begining, there would have been a very good chance of me not responding at all ....... But @snapster responded and now my mediocre day is complete
@Lotsofgoats yuuuuuuuuup! Free is good, unexpected free is even better!
@somf69 unexpected rewarded-for-paying-$5*
@somf69 Well, I did say I was talking about my husband's account....
@somf69 Nobody buys $40 worth of coffee a week and then doesn't drink it, do they? I'm not going to pay for something that I'm not using, it's… kind of different, no?
@PurplePawprints the refund will happen automatically after you cancel VMP if you haven't used any of your VMP benefits (right now that means placing an order that received free shipping, maybe it will mean something more complicated but more fun in the future).
@on Having us send you free stuff doesn't count as using benefits.
If you need us to look into anything, we're happy to do so. Best way is to contact support at https://meh.com/support to make sure we don't miss something in the forums here.
Thank you for the responses @JonT, @snapster, and @shawn. It has answered my questions and cleared up confusion. As always, the Meh team is top-notch.
Wow I didn't even know aboot this, I'll let my free (xmas) VMP roll over into the paid version for next month, and if I don't end up buying anything (my only grab so far on meh has been a fuku) I'll get my 5 bucks back if I decide to cancel (I'll only cancel if I don't get any free swag next month, hint hint). Great policy meh! I guess we can still be friends.
@tentalces1349 friends with very mediocre benefits.
@shawn With friends like that, who needs enemas?
@tentalces1349 my only grab so far on meh has been a fuku
You make me cry.
@thismyusername