The absolutely worst day ever at work
16Sorry this is so long but you can blame either @Pavlov or @stardate820926.
@MrGlass started a topic "First day on the job?" and I mentioned this story as an aside. As it was off topic I decided to expand this into its own topic.
What was your worst day at work?
(This is not me!)
It was Saturday night and things were going along smoothly. I was directing a newscast for the local TV station. I had no TD so I was punching the show too. Anyone who has ever been in the director’s seat knows this job is like reading a novel, leading 4 different conversations, playing chess, playing a piano, watching the clock and the timers, listening for cues, and assembling a puzzle. All at the same time. I would be so focused I couldn't tell you what was in the news after the show. One of the things we have to deal with is dropping stories for time. Producers aren’t the best at timing shows.
We had to drop a story in the 4th segment which meant the producer had to edit the tease at the end of the 3rd (weather segment). Our prompter was a bit obsolete (at least it wasn’t pages on a conveyer belt) so to update any changes the operator had to back up to the previous story and roll back to the current story. The operator failed to back up far enough for the producer's changes to take. This was where the fun began.
At the end of the weather the anchor and wx person are on a two shot while the camera that was on the chroma key wall moves into position for the anchor’s mcu/tease to break. The anchor self pitched to a moving camera. The anchor, who BTW couldn’t adlib her way out of a wet paper bag, is looking off camera expecting to read the tease but the prompter is nothing but garbage so she’s stumbling all over herself looking the fool. She finally got it together enough to say, “We’ll be right back.”
During all this I have a producer freaking out behind me obviously pissed off at the anchor. Adding fuel to the fire the weather person is sitting on camera (still on the 2 shot, remember?) grinning and giggling.
So I make the calls, “Standby VR, fade it, Rover.” Which means Master control standby to take control and roll the commercials (VR). Fade music, kill mics, fade to black. And mastercontrol Roll VR (rover). Everything went well except; 1) the mics were not cut and 2) master control was slow to take control.
At this point the anchor did what every professional would do (NOT!) and say, “What the fuck was that?” in a studio, with an open mic, on the air.
At this station Production was a part of the News Department so I answered to the News Director. This particular ND was more interested in the contents of the fish tank on set than what was in the news. We didn’t see eye to eye on much. So come Monday he calls me into his office and says, “While it’s not your fault it is your responsibility so I’m suspending you for three days without pay.” The anchor got 5 days (should have been fired) and the producer got nothing.
BTW: the air tape backed me up. The proper calls were made.
Church was fun the next morning too. “Did I hear right?” “Did she really say that?”
For the next couple months, it became a joke around the station where if anything went wrong it was my fault whether I was there or not. I know how a ScapeGoat works.
TL:DR News anchor says, "What the Fuck" on air and I get fucked for it.
- 12 comments, 36 replies
- Comment
“While it’s not your fault it is your responsibility" or in the immortal words of Harry S. Truman, "The fuck stops here."
@nadroj I am so stealing that! Tshirt anyone?
@Mehrocco_Mole
Yes. T-shirt.
Oh wow! Has that been preserved forever on one of those news bloopers compilations? That sucks for you, absolutely!
@Pamtha Yes it did make the Christmas reel. Over and over and over again.
Sorry, but that made me smile. Funny now but probably not at the time...
@jimmyd103 I used this story at a job interview for a supervisor position. The question was, "Tell us about a time your supervisor was wrong and how did you handle it?"
I got the job.
Well, well, well. It looks like there's a new nominee for April Goat.
I've been blamed for lots of things, but that one tops anything I have reportedly done.
@lumpthar sorry but no. @Pavlov needs to finish his month first.
@Mehrocco_Mole @lumpthar I don't think we need to make a precedent of having all our TV folks serve as scapegoat.
@jqubed
Re precedent, tv people as goat:
No, we dont need to.
Perhaps we want to.
Perhaps we should.
@f00l ಠ_ಠ
@Mehrocco_Mole Technically, I completed a full month. Not my fault I was unconscious for most of it.
Heh, apparently I am too drunk to notice I was signed in on @MrsPavlov's buying account in the comment above. Oh well . . . guess now you all know. :-P
Wonder what other havoc I've wreaked on the Internet . . .
@Pavlov Technically, there were a couple Goats who finished their month unconscious. Still no excuse though.
@Mehrocco_Mole Meh.
@Pavlov
You were the goat. So whose fault was it with that unconsciousness, goat?
And back on topic, i believe we already know about one of your bad days at work?
@f00l In terms of bad days, yeah, that one was pretty epic.
If I'm going to be "re-goated" I'd much rather earn it and have it bestowed based on merit. I have no doubt it'll happen eventually.
Personally, we always blame whoever is late to the meeting, or absent without leave :)
@Cerridwyn ...or new guy.
Ever watch Studio 60? This reminds me of the last few minutes of the West Coast Delay episode.
Sadly (or I guess happily) I don't have nearly as epic a story to tell, but maybe if I have time later I'll tell the story of the time I broke the website during the company holiday party.
This wasn't a single day but I work at a tech support call center and part of my job as Implementation Coordinator is to enter new customers into the database for our ticketing system. When we first started getting international customers several years ago, we discovered the hard way that the phone number field in the database was coded for the North American phone number format (###-###-####). Every time I created a new customer profile and the number was too long, it would break the whole system until the tech support supervisor could manually update it. It took them a good few weeks to figure out the problem and then create a permanent fix for the database.
So, ultimately it was not my fault since I didn't create the software but I was still that one that broke it on a regular basis.
@stardate820926 Sorta like the day I single handily took a TV station off the air with a floor buffer?
@Mehrocco_Mole I need to hear this story.
@jqubed This is a short one so...
I was 14 when I was hired to clean floors and empty trash at our local TV station. The owner thought solid state meant the equipment was actually solidly mounted in a rack. He believed tubes were better. But tubes generate a lot of heat so there were box fans sitting on stools pointing into the racks. I hit a stool with the buffer which sent the box fan into the next stool and racks all the way down the line. Now these were not today’s flimsy box fans. No sir, these babies were solid steel. I'm not sure how many tubes were smashed that day but I do know it took almost an hour to fix it.
Looking back, I think I may have invented Angry Birds! Hmmm… I need to have a talk with my lawyer.
@Mehrocco_Mole In the list of ways I thought one could take down a TV station with a floor buffer, this did not make the list!
The only vacuum tubes I've ever dealt with are IOTs in transmitters.
@jqubed Did I just age myself or what? Remember, I was only 14.
@Mehrocco_Mole Were they still running film chains?
@jqubed We had two. One color and the other B&W. Both RCAs. I hated the mirror flops. Fun times when you knocked over your stack of slides. I remember they actually built an addition to house the 2" VTRs (again RCAs) and the IVC900 (I think) 1" VTR.
My first day on my first TV job they started showing me how to run the teleprompter. When they were about to let me do it myself the producer told the anchors, "okay guys, J-'s about to run the teleprompter so make sure you have your paper scripts handy." I thanked her for her vote of confidence. She said, "well, you know, just in case." Then she updated a script while it was already being read so the whole thing disappeared from the teleprompter and they needed to switch to the (not updated) paper script. At least she was nice enough to tell them it was her fault. Really sweet lady, actually.
Now imagine directing a newscast in a language you don't speak! And the anchor is also producing the show from the desk, and running her own prompter! And the graphics person is also running audio! And the I'm punching my own show and rolling the video for it! And running into the studio to adjust cameras as needed! That's the station I most recently worked for, and still freelance at occasionally. Really tiny. Three anchor-reporters who also write and produce their own show, plus a freelancer who comes in to write/associate produce then run the graphics and audio. The director spends the day as the ENG editor, and might occasionally shoot video in the morning if it's close. And the news director is also the operations manager and production director, so most of his day is shooting commercials but occasionally helping out with the news. And that's it.
I'm debating linking to my directing video I'd use for applying for directing jobs, but it also would link back to my portfolio site which has my name, email, and a valid number, which I don't necessarily want to be publicizing widely on a general website.
@jqubed This is more of a corporal web site.
@hallmike I just don't necessarily want people looking up jqubed to easily find their way to my real name, email, and phone number.
There was the day I spent an afternoon typing in a directory of doctor's office info from a phonebook sized volume, when I got let go from a temp job for not meeting the invisible quota (it was day one, and they said you'll have time to get up to speed), but the worst was likely when the Exchange database finally couldn't tolerate the persistent error message that showed in the backup logs every night.
It really, really sucks when your email system is down, and there's only you there, so you can't even have someone else do crowd control for you.
When I was about 6 months pregnant with my oldest boy, I was working as a travel agent just outside of Seattle. The area was built on filied in swamp land. You know, that good,stable land. Anyway, we were all working away, I was the one who oversaw a small airfare division and also was in charge of fraud prevention. Which has nothing to do with why this day was rough.
In the middle of our typical day, we all suddenly heard what sounded like a freight train coming. Only there were no tracks around us. I would later hear the same description from my husband at the time. No, it was an earthquake. Having lived in SoCal until I was 8, I knew what it was. But so many of the younger folks I worked with had never experienced one. I got everyone under tables, and hot damn, it rained computers and ceiling tiles. This was a rolling, bucking quake, not a shaking one. The entire time, one of my employees, a sweet young country type girl named Heidi is yelling, "HO-LEEE SHIT!" repeatedly. When it finally stopped, I hear my sweet little foul mouthed Heidi say, "Oh hi, Victor, you're still there! " to our business client on the other end of the line.
The building was closed for a few days, and cell service went down like a cheap hooker. Not that it was great 14 years ago anyway. ...
@jaremelz You're hilarious! I was going to tell a travel agent story but it's nowhere near as good(bad?) as yours. It doesn't include earthquakes or taking down TV stations or getting blamed, although been there done that!
I started working for the 24 hour emergency center for my travel company. Since we supported all accounts and only did the minimum required for reporting, our policy was to have the day offices issue as many of their own tickets as possible. So I get a call from one of our travelers booking a round trip but on two different airlines, so two one way tickets. Since the return wasn't for a week, I issued the outbound and sent the return to the day office and went on to the next call. Next day I barely walk in the door when I was called into my manager's office. She's like do you remember so and so..basically to make this shorter..the outbound was to Saudi Arabia and you HAVE to have a round trip to be let in the country. Dude sat in customs jail for like 8 hours. I was so embarrassed. It had been awhile since I had been an agent. Needless to say an apology letter was sent(although they didn't let me write it). Talk about a cool boss, she says, you learn something and I was like umm yea and she's says good go take a call.
@mehbee Woah, yours is way better. Or, worse. I never sent anyone to jail. On the contrary, I got the fun of being on the phone with the detectives who arrested people for fraud. In the early days of online travel bookings, fraud prevention was made up as we went along. People would steal credit cards, book travel and it was my job to stop them. It would often involve very last minute flights and there were no programs yet created to stop it. I monitored bookings, we created the parameters that went into developing fraud software and the best part was coordinating with detectives in New York and Miami. I have literally been on the phone while they arrested people. So much fun.
@jaremelz So you have helped send people to jail; they just deserved it.
@jqubed It was fun trying to get ahead of the evolution of online fraud.
@jaremelz I dealt with CC fraud at my last job/career before retiring a few months back. One of my team was on the phone with a card member when another fraudulent charge came in. After placing the cardholder on hold he looked up the merchant in CATS and called them. The store manager got the people who had skimmed the card. I was so proud of him for his quick thinking.
@Mehrocco_Mole That's awesome! They get a donut or whatever else they like. Also, Dale Earnhardt Jr. was one of the nicest guys I ever dealt with. His travel got flagged and i called the number provided. Went straight to him. Back in the day, even celebrities didn't realize how careful they needed to be. Now, you'd hardly find one putting their home number online.
@jaremelz I gave him a $50 VISA gift card. I had a monthly budget for that stuff.
@Mehrocco_Mole And that right there is exactly how you inspire people to think quickly and well! Nice
@jaremelz No, I never got to do anything like that at all. I had to make people act right a few times. One time an airport agent called and said she had a group trying to get on a flight but didn't have tickets and it was causing an issue at the gate. I was like why, she said they are a being loud and disruptive..please look and see where they are going. So I did, they were flying to be guests on the Jerry Springer show. I told her just hold on I got your back..fastest I've ever issued tickets. Another time I had a call from a front desk clerk. He just had a rapper and his entourage walk in but the billing hadn't been set up correctly. He nicely asked the man for a credit card just for the night, they would resolve it in th A.M. Well that didn't fly and the poor desk clerk was terrified. He said he thought he was about to get beat up. So he puts this rapper on the phone, dudes cussing and ranting. He finally stops and I told him, the area is sold out. Billing can't be fixed until tomorrow but it would be fixed. In the meantime, put your hand in your pocket, pull out that roll of 100s I know you have, pay for the room and stop scaring the hotel people. He was like ok, ok, you don't have to get bossy..lol. He was very nice to everyone after that! Just have to know how to talk to people.
@mehbee As a contact center supervisor I got to take the escalated calls. My favorite line? "It's my turn to talk, your turn to listen."
@Mehrocco_Mole I used to work for an alarm company. If someone called in or an alarm went off and we had to call, the person had to give a passcode. One night I received a call from this cranky elderly man. He wanted something from his account so I asked for his passcode. He answered Miss, can I speak to one of the men over there? I got a little cranky myself and answered there are no men working here tonight, and I need your passcode to continue. I was one of two females working that night so it got really quiet around me. The caller says to me...None of the men (emphasized) ever asked me for my code. Very politely and clearly for anyone listening I replied, Then none of the MEN were doing their job. As all the "men" cracked up around me, he quickly gave me his passcode. That call won me 250.00 for a monthly call contest they had. I knew what the guy meant, it used to be a small company and they all knew the clients but security is security is sexism (LOL) in my book.
Just outside of high school, I worked for an aerial installation company running fiber optic cable around Georgia.
On my first week, we were running 20k ft of cable and they needed me to "watch the reel".
(Setup was like this image, with me alone at the reel and them pulling it along. You add rollers as you go and they go miles down the road, pulling the fiber in the truck)
Basically, make sure there is slack in the line by keeping the reel moving. This is difficult after a couple hours in 90 degree weather, trying to spin a shitty wooden reel.
Suddenly the owner of the company quickly pulled up and started yelling at me. Apparently the line was still too tight and got caught by several rollers, causing major damage down the line. Probably thousands of dollars.
They had to go back and splice the line, repairing the sections.
Mostly not my fault, since the lineman was jacked up on crank at the time and didn't bother explaining anything to me. Just, "Spin that reel, we will come back for you".
The owner didn't care about the drug use, because he was actually on prison work release (possession of crack).
Only stayed there two months, it's scary working with people high on meth, trying to get you to work 8-10 hours straight.
Welcome to working off the books in Georgia.