@bruinscbr Is the soft plastic seal washer missing inside the connection? That’s usually what produces leaks there. The seal sometimes falls out during packing or unpacking.
@bruinscbr They are readily available at places like Lowe’s or Home Depot, or it’s possible that customer service might be able to send you one. I don’t know about that, but you can ask at meh.com/support.
Specs
Product: Obuby 60" Sprinkle & Splash Play Mat (Animals & ABC)
Model: SPRNKLR-ANIMAL
Condition: New
What’s Included?
Price Comparison
¯\_(ツ)_/¯
Warranty
90 days
Estimated Delivery
Friday, Jul 12 - Monday, Jul 15
Please check your homeowner’s insurance policy prior to inside use.
@howdylewis In the US, note that water damage is usually only covered by flood insurance that must be obtained separately from the main policy.
Anyone get this and have issues? Used it for the first time today and it just leaks from the hose the whole time. It doesn’t seal,I feel lost
@bruinscbr Is the soft plastic seal washer missing inside the connection? That’s usually what produces leaks there. The seal sometimes falls out during packing or unpacking.
@werehatrack yep there is no plastic washer seal. Just checked everywhere, doesn’t appear to have one. That’s unfortunate
@bruinscbr They are readily available at places like Lowe’s or Home Depot, or it’s possible that customer service might be able to send you one. I don’t know about that, but you can ask at meh.com/support.