From today’s email. Thank you, Joy! I can’t stand it when customer service or insurance people use this phrase. It sounds so sanctimonious! I mean, it would be okay in church…
I don’t understand that “it would sound okay in church” comment.
To “make someone whole” is a legal term meaning to provide financial compensation for lost money or other lost assets. The phrase is very normal in court, and while it sounds a little pompous in a customer support complaint, I think its the correct usage.
“Do you truly think a person 58 years old knows that Apple uses their own stuff? And I know about a USB and it’s standard for any phone except Apple? I sure didn’t and anybody my age doesn’t even know what a USB cord is.”
I wonder how much time she spent trying to jam a micro USB into her lightning port?
WTF?
So, a customer that isn’t going to be profitable, and says as much, threatens to take their business elsewhere?
Give them a discount/GC to Woot “to make them whole”.
/giphy Buh-bye
@blaineg Perfect.
ADAM SANDLER IS THE BEST. Except for that Uncut Gems movie. That was shit.
@sammydog01 I liked Uncut Gems.
@yakkoTDI
@sammydog01 @yakkoTDI I got about 30 minutes in. I couldn’t do anymore.
@RiotDemon @yakkoTDI I stayed for the whole thing. There might have been popcorn involved. Worst ending ever.
@RiotDemon @sammydog01 While I liked the movie as a whole I did not like the ending.
I don’t understand that “it would sound okay in church” comment.
To “make someone whole” is a legal term meaning to provide financial compensation for lost money or other lost assets. The phrase is very normal in court, and while it sounds a little pompous in a customer support complaint, I think its the correct usage.
@DrWorm It’s ridiculously pompous, even for legalese, but especially when you’re talking about a refund from a deal-a-day site. I detest jargon.
@DrWorm @Kyeh Sounds like Karen is an attorney…
@compunaut @DrWorm Or just a sad, desperate sinner…
Today’s customer support box:
I wonder how much time she spent trying to jam a micro USB into her lightning port?
@sammydog01
And Dave’s answer :
@Dave
Ma’am, you’re 58, not 85