Fedex bites the big one
13Was waiting for my IRK all day and finally got a notification that it was delivered at 7:01 this evening. Only problem was that it was not delivered to my house. The picture they posted was the front of someones else’s house.
This wasn’t the first time in the last two months they have really pissed me off. About two months ago, got a new tax prep client who sent me their docs via Fedex. Gave them my address and for some reason Fedex delivered the package to my old house address-the one I haven’t lived at for over 3 1/2 years. When I called to question why they delivered it there, they said only the shipper can change the delivery address. But I told them the shipper they never had my old address, but they refused to acknowledge that.
What a bunch of fucking incompetent idiots they are.
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Well-went riding around on my street and saw the package in front of a house across the street. Rang the doorbell-no one answered so I explained what I was doing and why and took the package.
After I looked inside, it would have been better had I just left it there.
@Felton10
Was that a conversation with their Ring camera??
@chienfou or maybe with himself?
@chienfou No camera that I could see, but just in case there was one decided to tell who I was and what I was doing and why. Couldn’t hurt.
@Felton10
Good plan… you’d hate to be accused of porch piracy for a misdirected package
@chienfou @tinamarie1974 The first rule of fight club…
@chienfou @Felton10
That’s right, never hurts to explain yourself out loud to no one. As we all know, Big Brother is ALWAYS watching!
They are the absolute worst morons in the business, hands down! After they screwed up Every. Single. Delivery. they handled of mine over an extended period, I actually had to spend $60+ to put up a sign at the end of my driveway so they could find my house. The same house that none of the other delivery services have trouble finding 99% of the time. They often still don’t get it right. I loathe them with every fiber of my being. It’s a white-hot hatred.
Thank you for listening. 
@ircon96 I bet they do it on purpose just to troll you.
@tweezak Lol… Believe me, the thought has occurred to me.
I wouldn’t be surprised if they all lived in their mom’s basements.
I don’t think too highly of ANY delivery service right now.
We had two packages going to the same customer in Washington state (Fall City) using UPS. One was delivered on a Saturday. The following Monday the customer wanted to know about this because it wasn’t delivered to him and the other package hadn’t arrived.
Checking the customer “received” slip, it was a strip mall (one with a post office) in a different town (Woodinville, WA). The label actually had that as the address where it was delivered. Not the correct address, but the wrong one.
The label I generated that was put on the box was correct.
Another package was being sent to us from a customer for maintenance and it wasn’t delivered to our house. UPS was useless tracking it. Thank goodness the people who got it brought here on the following weekend, it was outside of our front gate when we got up that Sunday morning. UPS did nothing to find it.
If we hadn’t gotten it back, it would have been over a thousand dollar problem, because a new one would have to been built.
Not a fan of Fedex, not a fan of Ontrac, not a fan of UPS, not a fan of USPS.
Fedex rarely brings packages inside of the gate, which is more ornamental than anything. And the places like Chewy, with heavy boxes, use Fedex.
@lisaviolet I needed tracking to send original source docs and copies of client’s tax return back to them. Loved it when I could buy bulk prepaid envelopes from DHL from Costco at a price cheaper than I could send them from the post office.
Have had a postage machine for well over 30 years-just easier to weigh and/or print out a postage sticker and stick it in the community mail box down the street and avoid going to the post office at any cost. Priority envelopes includes tracking and I can stuff them pretty full, but price is now close to $ 10 an envelope.
But technology on the postage machine has really changed for the better over the years. Gone from having to take machine into the PO every couple of months to verify it, to being able to enter info and add postage over the phone, to hooking it up to the computer to update software, verify and add postage to the one I just leased for another 4 years-connects via wifi to do all of the things I just mentioned. Pay more in leasing fees than I pay for postage in a year-just the convenience of not having to go to the post office which I hate.
@Felton10 I haven’t gone to the post office in years.
I use their print-at-home option for the things that can’t be sent UPS.
And they just reduced their rates for printing at home. It’s called “enhanced”. I just checked, small flat rate box regular is $10.20. Using “enhanced” it’s $8.55.
Nice to know there’s finally an option for those of us who don’t go to the post office and use our own supplies.
@lisaviolet @felton10 We live in a rural area - it is ~100 feet (of paved driveway) from the road to the front porch.
I once had FedEx deliver a Chewy order - several cases of canned dog food in a big, heavy box. For some reason, the driver parked the truck on the road and started carrying the box to the porch. I saw her struggling and met her half way to take the box. I don’t know why she didn’t use a hand truck or why she didn’t just drive up to the house - there is plenty of room to make a 3-point turn to leave.
We do a lot of online shopping and generally have few problems with deliveries here - good service from UPS, FedEx and USPS. Just lucky, I guess.
@Felton10 @lisaviolet @macromeh
Have had great luck using pirateship.com. Saved me a ton of money over the past few years.
(one of the benefits of participating in a meh exchange was learning about them.)
@chienfou @Felton10 @lisaviolet @macromeh check the non flat rate option on pirateship. Cubic rates are better sometimes. shippo is another option for discounted shipping.
@chienfou @Felton10 @lisaviolet @macromeh @speediedelivery I used pirateship to send two boxes to my cousin. One was 3.1 cf and 34 pounds, the other was 1 cf and 3 pounds. The total came to $33. Mind you the distance was only about 200 or so miles (had I sent them a bit over 1000 miles it would have come to $52 so I brought them with me to my mom’s and mailed from there) but it was way cheaper than anything else. UPS wasn’t even pissed I came in to get the boxes weighted and then came back with the pirateship labels on them. HUGE savings over USPS and UPS.
@chienfou @Felton10 @Kidsandliz @lisaviolet @macromeh @speediedelivery it’s sad when pirate ship prices are much much less then our corporate ups account. And we ship a lot!
We had a shipment from YRC freight. They called to schedule a delivery time and I informed them that the road to my house was impassable - federal disaster area, major flooding, not physically possible to deliver. They said: “OK, we’ll figure something out” - which turned out to mean, “we’ll return it to the originator on the opposite side of the continent without telling you first, and along the way we’ll lose the return shipment in transit and not tell either party about it.” When I called to let them know that the road was now passable, the conversation started with “we don’t have that tracking number in our system” - because they gave it a new tracking number when they decided it should go back to the sender - and went downhill from there.
I ordered something and the company refused to use any other company. I told them that there would not be someone at the office to sign and I did not want the package left to be stolen. “No problem, we will leave a notice and you can pick it up” meant no notice or attempt with automatic return on same day it arrived in my area. Canceled order and went with another brand.
@speediedelivery… ummm, username checks out?
@haydesigner Caught
I think they all pretty much suck these days. Every since the advent of super short deliver times for packages I have noticed shipping quality has gone down.
@yakkoTDI I agree. But sometimes it’s the DEGREE of suckage that gets to you. It’s all relative, i guess.
@ircon96 @yakkoTDI Yep. Like UPS is bad, but literally anything including “pretending a regular pigeon is a carrier pigeon” is better than FedEx.
@Telanis @yakkoTDI
Amen!
Back when FedEx was “Federal Express” and only did express delivery, it was an excellent company. The employees were empowered to make their old motto a reality: “when it absolutely, positively has to be there overnight.”
Then, in a bid to compete with USPS and UPS, FedEx bought Roadway Package Service and renamed it “FedEx Ground.” That’s why FedEx Express and FedEx Ground/Home Delivery packages come on two different trucks—it’s two different delivery systems and still effectively two different companies. And RPS/FedEx Ground is, in my opinion, not good at all.
I sometimes wonder if it’s a Boeing-like situation: did the Roadway guys take over senior management at the parent company, and start dragging it down?
It’s been a long time since I’ve had a FedEx Ground package arrive on time. There’s always some delay, usually “label damaged.”
If Meh (or any other company) gave me the choice, I’d pay more for UPS or USPS rather than take FedEx Ground.
@macwhiz
Absolutely, this! 
@ircon96 @macwhiz Or priateship using UPS.
FedEx now has a coercion business model. It is likely that UPS will strike in August, so FedEx came to our company in March, and said give us daily business by April, or we will not come at all during the strike. We switched domestic ground packages, and they keep coming back for priority and international. I resisted as long as possible, but then FedEx came back and said give us everything, or we’ll only pick up two packages per day during the strike. I will say they gave us extremely discounted rates, but I’m already running into issues with Mexico. FedEx Ship Manager software is the worst!
@shalynrut Have fun with every package just being abandoned in the street somewhere.
@shalynrut that’s a horrific threat! I hope you ditch FedEx in September then.
In my younger years (35+ years ago), I worked in a corporate Mailroom. So I used ALL the express services (USPS, UPS, DHL, FedEx. ALWAYS FedEx was the last choice. For US delivery the Best was UPS, International was DHL (which now owns Airborne) shipping Anything to Purto Rico. It had to be USPS.
I detest having stuff shipped via FedEx!
@mycya4me Friend of mine used to be part owner of a printing business. They would rotate between FedEx and UPS, depending on how pissed off one would make them. They used DHL for about a month and said never again.
@mycya4me Even in USPS’s current, intentionally-sabotaged state, it’s still better than UPS/Fedex/DHL. Which is sad.
@w3kn Before DHL bought Airborne their US based delivery smell bad. Even worst than FedEx!
Hey all the Experience I had with UPS in Corp mail Rooms they were the Best. 2nd was USPS within the US.
The Reason you wanted to ship to Purto Rico via the USPS was since they are NOT a State, they can tax stuff of value that come in via any other shipping method. BUT they could NOT do that to items that came though the USPS. You see the person that was receiving the items Had to pay the tax before they would get the item.
@Telanis I still trust Brown/ UPS BUT never Fed EX, maybe airborne, But I doubt it. Anything over 16 oz. it is cheaper to send UPS.
We once had the opportunity to go on an international trip come up suddenly but needed four of our passports renewed. Paid out the nose for expedited processing, overnight shipping of forms to passport center, and overnight back to us (USPS was only option). It was juuust going to make it back on time (latest estimated delivery date would be on day before flight). All went well until our carrier delivered the ridgid, oversized, jumbo-lettered, “official government documents” - “USCIS” emblazoned Express Overnight envelope to my same house number- on a different street.
Thankfully, it was in my same nieghborhood so in a last ditch effort (after checking with all other neighbors on my same street) I went knocking at parallel streets and sure enough, got em. You’d think they’d double check for passports! Phew!
I paid almost $15.00 to ship a small box in mid December using USPS. Priority mail. Was supposed to take 3 days. It was over 10. I would have thought I was due a refund, but it was wasn’t worth the hassle. I also had a check being delivered to me Like almost overnight with UPS. The check was over $1000.00 and needed endorsing. UPS just stuck it on a plant stand on my porch. Gosh, I didn’t realize knocking was SO HARD or ringing the doorbell even. Yeah knocking adds tons of time, right? Yikes. All I can say is, with Porch Pirates etc., you would think delivery companies would do the minimum… KNOCK YOU {redacted}!!! Fedex drops my heavy Chewy box and hauls ass. The dogs generally let me know. Early warning barks…
TC Edit - We don’t use ableist slurs here.
@Mandamm None of then ever knock or ring the doorbell anymore, not USPS, ups or FedEx. Instead I just get an alert on my tracker app that says it was delivered. It’s almost like they’re afraid to have any contact unless it requires a signature. Even then, the FedEx guy likes to call the contact number for the shipment and if I didn’t answer, he would quietly leave the tag and disappear. When he first started doing it I was like which spammer is calling me now and just let it go to VM not knowing it was them. I’ve since caught them just getting to the door to place the tag and asked why they didn’t knock or ring first, the guy just said I called, like that was a reasonable answer. It’s like they’re to lazy to even bring the package to the door and knock first.
KuoH
With in the last 6-9 months, I had to send a camera lens to a guy in Sweden. I wanted to send it via UPS, But the cost was double or more than sending it via USPS.
Then a couple years ago I ordered a Camera Lens (pre-owned) off Ebay. from a company (I would NOT by one from a private person) It was in Japan.
They listed it as a Lens. It was being shipped via FedEx. Due to some Stupid person. They though it was like a Lens for Glasses ect. that needed a special safety test. So it was stuck in warehouse, on a shelf waiting for that. DID NOT think of calling me. I had been tracking it. I finally had to call them to ask what the hold up was.
I had to send them the link to the EBay page to prove it was a Camera Lens. with 36 hours later I had it! as I said Never again deal with FedEx.
@mycya4me I don’t get why a glasses lens would need testing by them anyway!
@Kyeh The test is a Ball Drop test. It is make sure that Glass lens for Eye ware is safe & don’t shatter. I think that Test is from the FDA or some safety group. so that Test Cert is required.
Camera lens don’t require that kind of test.
@mycya4me Oh, thanks. Strange that the shipper is required to do that.
Absolutely the worst delivery company ever. I ordered 3 camping chairs from BJ’s on May 26th. They were expected to be delivered on the 28th. Shipped from the nearest store to me, approximately 15 minutes away. (I was away with friends who wanted them and they wouldn’t be on sale so I couldn’t get to the store to pick them up in person.) They made it as far as Salt Lake City before winding their way back across the country and being delivered yesterday, June 6th.