Anyone having problems with VMP status? I’ve purchased marathon items yesterday with free ship and today it’s charging me. Glitch?
Your icon is a poop too which suggests expired membership. Did your credit card change and you didn’t update it with them?
Your icon indicates you are an ex VMP.
@Thumperchick might be able to look into this.
@Thumperchick can you help? As far as I know my card has been on file. I’ve used it for purchases yesterday.
I’d really like to order more but I want my membership back first!
@mecarmom Customer service gone for the evening? Maybe @troy?
@phendrick @troy missed out on my marathon:(
@mecarmom @phendrick @troy looking back maybe that was a good thing
The same thing happened to me a few months ago. I never did understand why they were unable to charge my card and I had to reenter my information.
Your icon is a poop too which suggests expired membership. Did your credit card change and you didn’t update it with them?
Your icon indicates you are an ex VMP.
@Thumperchick might be able to look into this.
@Thumperchick can you help? As far as I know my card has been on file. I’ve used it for purchases yesterday.
I’d really like to order more but I want my membership back first!
@mecarmom Customer service gone for the evening? Maybe @troy?
@phendrick @troy missed out on my marathon:(
@mecarmom @phendrick @troy looking back maybe that was a good thing
The same thing happened to me a few months ago. I never did understand why they were unable to charge my card and I had to reenter my information.