dont' read this thread
27i’m fairly buzzes and i’ve had a shit day. it all started 2 years ago when i volunteered to help with the on call rotation at my company. fast forward to today. i’ve been up since 5am (it’s now 945pm) and the same client has literally been calling every 30-45 minutes. i try to mnake coffee and, BAM!, client call. i try to go to target, BAM!, client call before i get out of the garage. i try to eat queso dip, BAM!, client call before i can even dip my chip.
IT’S FUCKING SATURDAY!!!
on the plus side, i have “something went terribly wrong” as my ringtone for work calls. very apropos i must say.
if it wasn’t for the martinis, i would have thrown my phone out the window and it would have frozen to death. oh, did i mention it;s -20 outside? for the love of fucking Samir! bollocks man, fucking bollocks.
ok. rant over. thank you for reading. hi,. how’s your day? welcome to costco, i love you.
shit… i think i got more sdrunk while writing this. damdn you martin is!
- 7 comments, 53 replies
- Comment
Sounds like your client needs a rough spanking!
Hope your evening is better, try tequila it fixes everything!!
@tinamarie1974 I may have already been.oversreved. can I sue myself??
@tinamarie1974 wait,… rough spanking? what kind of clients do you think i have??
@carl669 I am just saying everyone needs one once in a while. Lol
@carl669 @tinamarie1974 you haven’t logged into golf blitz in a while and are letting the caddies down. You should be spanked…
@carl669 @jaybird
/giphy bend over
@tinamarie1974 totally agreed.
@carl669 @tinamarie1974 the Meh forums need more spanking gifs, for sure.
/giphy rough spanking
KuoH
@carl669 @tinamarie1974 @UncleVinny Pikachu, you dirty bitch.
@Fuzzalini @tinamarie1974 @UncleVinny
Kermit wants in
@carl669 @UncleVinny aaawww what happened to the chimp? He was cute
@carl669 @tinamarie1974 You forgot to say:
“…and drop dem pants”
/giphy drop dem pants
@carl669 @PhysAssist you are assuming I was WEARING pants
And oh look I brought my own ruler
@PhysAssist @tinamarie1974 i hate when that happens.
@carl669 @tinamarie1974 Nopers, I was assuming Carl was wearing em.
…and with that lateral view, I’ll never be able to tell one way or the other.
Nice picture though!
@PhysAssist @tinamarie1974 i have no problem with that lateral view.
@carl669 @PhysAssist a little something left to the imigination is best…
@PhysAssist @tinamarie1974
@carl669 @PhysAssist @tinamarie1974
Speaking of pants, …
@carl669 @tinamarie1974 I didn’t say I had a problem, but was just explaining my inability to determine the pants status…
@carl669 @tinamarie1974 No argument there at all.
I was just answering the pants reply…
I try never to assume and only extrapolate given adequate evidence…
/giphy extrapolate pants
@carl669 @PhysAssist very scientific of you!
@carl669 @tinamarie1974 Well, I’m just trying not to jump to contusions…
Carl, that sucks! What’s wrong with your client??
@moonhat they’re on an incredibly old version of our software and they’re trying to upgrade to a slightly less older version.
@carl669 @moonhat
But think of all the money they saved by avoiding all of those support contracts and EOL migration development? Who’s idea was that? They deserve all the credit for this strategic blunder, or at least special notice to the shareholders.
EOL and EOVS are real risks that have real costs.
Sorry, it’s hard to have sympathy for people that cause their own pain.
I hope you’re billing 3x rate card and materials (top shelf, my friend).
@mike808 - Oh, that’s a topic that deserves it’s own rant thread. A company that plans for the future? Shareholders that care about something other than saving money THIS quarter? Managers taking responsibility for strategic blunders? ROTFL! Hey, the 20th century called - they want their sense of corporate responsibility back!
Yeahhh… except that the people experiencing the pain are unlikely to be the people who caused it. It’s what I call karma hopping - the guy that saved the money by dropping the the support contracts for End-Of-Life migration development or whatever moved on long ago - updated his resume to declare that he’d saved the company $$$, and jumped up to a better position with another company. The guy that’s CALLING abut the problem now will update HIS resume and jump up to a better position with another company, declaring that he fixed a problem costing his former company $$$. And the pain?
Why that’s for the sucker DEALING with the problem - oh, he was trying to have a LIFE? How 20th century of him…
@aetris @mike808 corporate responsibility? We haven’t seen that since the 1900s!
@aetris Sounds like an opportunity to renegotiate compensation. Premium on-demand specialized skill, service, experience, and knowledge comes with a premium price.
Remember “at will” employment works both ways.
“It’s just business.” They’ll understand what that means.
@carl669 @mike808 @moonhat At my workplace (OEM industrial SW) we like to say “This job would be great if it weren’t for all those customers.”
@mike808 - It’s a sweet idea, anyway. I recently read an article about how workers’ wages weren’t rising as fast as expected - because they weren’t switching jobs often enough! Which is, admittedly, at the top of the New Year’s resolution list.
@aetris @mike808
wait, companies like that exist?
@Cerridwyn @mike808 - I too wish to hear the name of this company, but where I am the actual premium-on-demand-specialized-skill/service/qualifications guys seem to be pretty well compensated, though sometimes terminated by the company but re-hired as consultants. Experience seems to be regarded as a handicap these days.
@JnKL corporate responsibility? We haven’t seen that since the 1900s!
Maybe you need to read “The Jungle” again…
@carl669 @moonhat “they’re on an incredibly old version of our software and they’re trying to upgrade to a slightly less older version.”
Erm, no, I’m just guessing, but I have to think that your client has a superseding problem of being a whiny bitch-ass wuss, who, if brains were C-4, couldn’t blow their own nose…
I mean I don’t care how important their problem is, calling for support every 30-45 minutes for that length of time has to mean that a large part of the error mechanism has to be P.E.B.K.A.C. [Problem Exists Between Keyboard And Chair] or C.U.N.T. [Computer User Non-Technical]…
Just sayin’ [from my personal experiences as both a user and mentor].
https://www.theregister.co.uk/2017/12/22/on_call/
/giphy Stupid User [Can’t Keyboard Stuff] S.U.C.K.S.
@carl669 @moonhat @PhysAssist
Definitely need a L.A.R.T. and likely requiring a clue by eight to finish the job. Possibly a clue by twelve.
Ob: purple for @Barney and you know why for @tinamarie1974.
@Barney @carl669 @mike808 @moonhat @PhysAssist mine is black
@mike808
@tinamarie1974
@Barney hi there! Haven’t seen you around here for a while. All ok?
/giphy big hug
@tinamarie1974 Your L.A.R.T. is black?
…
…and while purple for @Barney is the obvious choice, I certainly don’t know why [nor what] for you?!?!?!?
/giphy confused LART
@carl669
I sure hope you motherfucking get some fucking serious compensation (in addition to your fuckhead regular pay) for doing this fuckwit off-hours job.
@f00l
Hey now, I’m pretty sure @carl669 is just no regular fuckhead. Don’t you think he’s an extraordinary fuckhead?
you’re an all-star
@carl669 @therealjrn
@carl669 is an absolutely FuckWit SupercalifragilisticFuckingExpialidious FuckHead
/giphy Fucking Wot?
@f00l Since this has all the earmarks of an IT job, my experience says not only is there no ‘extra’ compensation, but is just expected as part of being the on-call. Not only nothing extra, but likely no comp time. “That’s why we pay IT so much…”
@DangerWill @f00l to my boss’s credit, i did get comp time even though there’s no requirement to offer it. just one of the reasons i’ve been at this company for so long.
@carl669 A good manager makes all the difference.
@carl669 I hope now that it is Sunday, and 13 hours later per the top of the thread, you are off call and can get some sleep and a life.
@Kidsandliz nope. same client called again this morning. luckily, it only took about 45 minutes to resolve it. I’m just gonna plant my ass on the couch and watch TV all day. I figure if I do nothing, I can’t be interrupted by client calls. that’s how it works, right?
@carl669 Only if you plant your phone in the garden or something. Hope you aren’t also on tomorrow too. Bad luck if you are stuck with on call for a 3 day weekend.
@Kidsandliz call ends Monday at 9am, so I should be good!
@carl669 That should be a relief.
Well @carl669 , I think you inspired a Mehrathon. Getting any sleep?
@aetris yep! and, the boss is letting me bounce a few hours early today to make up for the craptastic saturday.
You should try and earn some stars on golf blitz. @moose ‘promises’ prizes.
@y i lost 150 trophies right after the season ended. and have been slowly clawing my way back!
In my last job, we always used old software. With over 250,000 employees we didn’t just deploy the latest version as soon as it came out. The amount of testing the software went through could take a couple years. By the time it was completely tested, there was a newer version of the software available.
An example is that the company did not upgrade to Windows 8 or Windows 8.1 or Windows 10. They are still on Windows 7 because there are problems with the Windows 10. When upgrading from XP to Windows 7, that took several years to deploy and we were able to make Windows 7 look and operate the same as XP so no additional training was required. Windows 8 and up operate so differently that upgrading is a major event with potential required training.
For our HR software in particular, we were that company’s biggest customer so most of the updates to their software was at our request so we implemented those changes almost immediately. HR software isn’t installed on all 250,000 computers, more like 100, so it’s a smaller subset of people testing it and there wasn’t need for global training.
On a personal level, my philosophy is “If it isn’t broken, don’t fix it.” I’m still using Sierra on my Mac when they already came out with High Sierra, Mojave, and Catalina after that. Every single time I upgrade my OS, something stops working. I frequently visit forums where this is discussed and too many people have to get newer versions of their software to work on the latest OS. The OS upgrade is free but upgrading Adobe Master Collection or Microsoft Office is not free. Catalina removed the ability to run any 32-bit programs. All programs must now be 64-bit to work. I know I’ll run into difficulty on that upgrade.
My brother upgraded to Windows 10 from Vista and cannot get several of his games to work. We tried compatibility mode and that doesn’t fix the problem. Other people have problems with those software titles too. He spent a week at my house while we did some troubleshooting and forum reading and never did figure it out. The only way we could resolve it is with a dual-boot so he can decide to boot in Vista or Windows 10 or run Visa in a virtual machine. Isn’t that a crappy solution though?
TL;DR version: I fully support customers that don’t feel the need to upgrade to the latest versions when they first come out.
@cengland0
Unfortunately the most useful features of Windows to consumers from a compatibility and security standpoint, VMs and BitLocker and AD (home network-wide identity management *cough* Internet-of-Things/“smart” appliances *cough* are only available with the significantly more expensive Windows Premium edition, and are missing from the Home Edition that is ubiquitously installed on all consumer marketed PCs.
I won’t get into how “TLS/SSL everywhere” security benefits of PKI and notions of network device, service, and client/user identity are completely broken and undeployable inside the home network.
And even moreso for the average non-technical home user.